Hi,

If the page is using the template with latest articles, there will be a latest articles section (with sidebar) displayed at the bottom of the page, after your content.

The settings for this latest section can be found here for example
– https://www.screencast.com/t/uf5QJbZiclV5
If you don’t want to use this template you can select a different one
– https://www.screencast.com/t/VYBtWw4k99

If this is not what you are referring to please correct me.

Thanks

Hi,

That would be a WordPress widget, not a theme widget. You could try the solution from this topic to modify the widget
– https://www.question-defense.com/2009/04/09/modify-the-wordpress-pages-widget-to-include-pages-instead-of-exclude-pages
I made a quick test and it seems to work.

Thanks

Hi,

We could take a look at these issues. Please send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks

Hi,

You could activate the unique articles for that page
– https://forum.tagdiv.com/unique-articles/
That will make sure there are no doubled posts displayed, but note that if there is pagination set for the blocks present in the page this setting is not recommended.

That would be the only way to have unique articles across the homepage grids and blocks, with a pagination restriction however.

Thanks

Hi,

Try as a first step to force refresh the page in which the theme panel is opened (Ctrl+Shift+R). If that doesn’t work, it could be that the theme didn’t install properly. If possible try and reinstall it by FTP
– https://forum.tagdiv.com/install-via-ftp/

If there is still a problem, send us an email at contact@tagdiv.com and provide admin login so we can take a look. Please include a link to this topic in the email.

Thanks

Hi,

Try to force refresh the page in the browser (Ctrl+Shift+R), or check in incognito mode. If that doesn’t work try to set a different Instagram ID as a test (try cocacola for example). Then switch back to your ID.

If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login so we can take a look. Include a link to this topic in the email.

Thanks

Hi,

You could try and search the forum for related topics regarding these ad providers. Maybe they have something like a trial period for testing, and you can test if they work properly.

Thanks

Hi,

In most cases the issue is caused by one of the cases below.

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

@netbios There were no changes made in this matter up to this point. Still the composer and the cloud library plugin can be used only for the default post types. Sorry for the inconvenience.

Thanks

Hi,

I could take a look, post a link to the website so I can inspect the category pages.

Thanks

Tests are being made and will be made to ensure that there will be no problem with the new WordPress update and it’s editor.
If by chance something is overlooked or various issues will be identified after the release, we will fix them as soon as possible.

Hi,

So you want to hide the amazon ads on mobile, or maybe the other way around show them only on desktop.
You could wrap the amazon ad codes in the predefined containers with classes
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Wrapping them in the “td-visible-desktop” div will make them visible only on desktop for example.

Thanks

Hi,

Maybe the plugin doesn’t insert the code where it’s needed. Try to enter both codes manually, one between the head tags the other after the opening body tag. According to the Google specifications that should work
– https://support.google.com/adsense/answer/9011465

Thanks

Hi,

If by header you mean the actual header where the menu is located, you can set a background image in the theme panel
– https://www.screencast.com/t/nGlkhi8B
Please correct me if I misunderstand.

Thanks

Maybe such a service will be available in the future, can’t say what the future will bring. Thank you very much for the kind words and appreciation of the theme, and sorry again for the inconvenience.

Hi,

I understand your problem, if it were something simple I would try to help you. Or if we had a dedicated theme modification or customization department that could assist in such tasks. But as it is we really can’t provide custom solutions, there is simply no time. Sorry for the inconvenience.

The developer team is always working on implementing new features in the theme, composer, cloud library, improving the theme etc. We have to be careful with what new features are implemented in the theme, decide what is needed most, find the best method and also do it in a way that it will not cause a major impact performance wise.

What I can do would be to add a request on our list to be considered in the future. However I can’t promise anything unfortunately.

Thanks

Hi,

In the WordPress->Posts screen the views counted by the theme are displayed. From what I can see the post views are disabled on the website, so the views are not counted.

If you would enable them in the theme panel they will be counted
– https://www.screencast.com/t/arQ501vR3r2Y
If you use a caching plugin and the views are not counted properly, also enable this setting
– https://forum.tagdiv.com/ajax-view-count/

Thanks

1. My mistake, indeed the smart sidebar doesn’t work on tablets. You are correct.

2. The page doesn’t have an actual height of it’s own. The elements inside the page rows will be the height. So setting a 100% height to a column will not do anything.
If you place a block for example, that has height values, padding, margins. The column containing it will have the height of what is entered in it.

Forcing a defined value would give the column a bigger height than the elements in it
– https://www.screencast.com/t/AgOsbbdmHWLG
That would be the only way to do this.

Hi,

So you are referring to the featured video. The featured video supports videos from the sources mentioned in the guide
– https://forum.tagdiv.com/featured-image-or-video/
The players for each are defined in this theme file
– https://www.screencast.com/t/WCjAIO0cC
I can’t say if adding another player would work or not, or what exactly has to be modified and where. We haven’t made any testing with the player you mention unfortunately, or other players.

Thanks

Hi,

That is a big grid in your first screenshot. The title of the posts will appear inside the module. There are no grids that can display the titles bellow the module. Only blocks are designed like that.

You could darken the gradient color that is set to the bottom of the module
Default – https://www.screencast.com/t/ZYWq4o01
With a darker gradient – https://www.screencast.com/t/FKKTqJRW
I could give you a code for that if you should consider it, it will increase the height of the gradient and make it darker, so the titles will be more visible.

With a flex grid for example, you could set a background color over the meta info, directly in the composer
– https://www.screencast.com/t/ADMSjWjkeOO

Thanks

Hi,

If you have decided to request a refund you can do so by following this link
– https://themeforest.net/refund_requests/new
We will approve it as soon as possible.

Thank you!

Hi,

The header logo can be changed in the theme panel header section, regardless of what demo is installed
– https://www.screencast.com/t/ROqetfZ1Hzp3
If this is not what you are referring to, some more details would be helpful.

Thanks

Hi,

If you are referring to the Google page speed testing tool, it’s available here
– https://developers.google.com/speed/pagespeed/insights/
You can test the website with the tool and make optimizations if necessary. There are many topics in this forum regarding speed optimization, here are some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Thanks

Hi,

@raigui1980 For composer problems there are a few things to check. First would be the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources most likely will cause problems.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages or pages not loading, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Please let us know if there still is a problem.
Thanks

Hi,

If you are looking for the head tags they are here – https://www.screencast.com/t/VHAJnaPo

Code entered in this theme panel section will also be loaded there (also it will not be lost after a theme update)
– https://www.screencast.com/t/pbHBw6woWpVd

Thanks