Hi,

That notice is displayed when after a theme update the tagDiv composer and social counter have not updated automatically, which they should. In this case, delete both plugins and reinstall them from the theme plugins panel here
– https://www.screencast.com/t/bl3DcDIe
Then there should be no problem, let us know if there still is.

Thanks

Hi,

Try to force refresh the page in the browser. When viewing the system status page do a Ctrl+Shift+R. Check if accurate information is displayed. Maybe this is also not picked up by the theme for some reason.
If the hosting says the modification has been made this would not be a reason to worry.

Thanks

Hi,

Using header styles 9,10 or 11 a text logo and tagline can be set, but this will replace any uploaded image logo. Both cannot be displayed at the same time.

You could use an image logo and add the text like in this topic
– https://forum.tagdiv.com/topic/adding-a-text-under-logo/

Thanks

Hi,

You could use the bbpress forum plugin, this is most popular. Some helpful information about it here
– https://forum.tagdiv.com/how-to-install-bbpress-forum/
– https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/
– https://codex.bbpress.org/features/shortcodes/

Thanks

Hi,

That could be solved by increasing the WP memory parameter
– https://forum.tagdiv.com/requirements-for-newspaper/
Try increasing it more if possible and check again. Let us know the results.

Thanks

There should be no problem, I tested with a contact form shortcode (I don’t have Adrotate, but the result would be the same)
– https://www.screencast.com/t/hA47VBUqMj
– https://www.screencast.com/t/6RhffMXghnW
What exactly is happening in your case?

Hi,

You simply have to install and activate the newsletter plugin. Then the newsletter element will appear in the tagDiv composer list of elements
– https://www.screencast.com/t/jH8Ch4Kbivk
Some guides about the plugin here
– https://forum.tagdiv.com/the-newsletter-plugin/
– https://tagdiv.com/newsletter-plugin/
The plugin will be improved over future updates.

Thanks

Hi,

You can use both WP super cache and the Speed booster plugin, there will be no problem having theme both active at the same time.

Thanks

Hi,

You simply have to install and activate the AMP plugin, if you decide to use it
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
More information about AMP can be found online, please check here for example
– https://www.ampproject.org/docs/
– https://neilpatel.com/blog/the-definitive-guide-to-accelerated-mobile-pages-amp/
– https://moz.com/blog/accelerated-mobile-pages-whiteboard-friday

Thanks

Hi,

@EmbraceDominica Maybe the same issue from here, with the TinyMCE Advanced plugin
– https://forum.tagdiv.com/topic/the-formats-button-does-not-exist-on-the-text-optimization-features/

Hi,

From what I can see there are no videos loaded. Try with the default video IDs
– https://www.screencast.com/t/XRjpgb7fVpA
Maybe the videos you are trying to use have restrictions in place, or are private. The playlist will not show them if they are private.

Thanks

Hi,

Try entering the shortcode in simple text widgets/elements, instead of that inline text
– https://www.screencast.com/t/XMK4xH0uNfC
Then the shortcode should display the ads you want.

Thanks

Hi,

@fkduzenli What exactly is happening? Is is not working at all? Try the suggestions from these topic first
– https://forum.tagdiv.com/topic/td-composer-stuck-on-loading/
If you recently updated to the latest theme version check if the composer has updated automatically
– https://www.screencast.com/t/Zj3eb1MLQ9x
Let us know the results.

Thanks

Check the browser inspector console if there are any errors when the ads are not displayed
– https://www.screencast.com/t/nmSbLx7N

I checked your website with Chrome and Firefox for quite a while, browsing through posts and pages, all the time there were ads for me
– https://www.screencast.com/t/QeDO1rKH
– https://www.screencast.com/t/qz7KJVR5BBz
– https://www.screencast.com/t/hOWzI9pPjCc5

Hi,

@reloaded Indeed, in the homepage it seems not to work, in a post it does
– https://www.screencast.com/t/IclNsfVIjTdu
That could be caused by caching, please access the WP Super Cache settings and clear it, or press the admin bar delete cache button
– https://www.screencast.com/t/fQsQm7qcUDN

@xnoybis Be sure to check if the social counter plugin is up to date
– https://www.screencast.com/t/7vpFyb7HEO
Then try as well to clear your cache. Let us know the results.

Thanks

Hi,

Try to increase the WP-memory parameter, this is a guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed contact your hosting provider for assistance with the preferred method. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login access, FTP and cPanel if possible as well. We will take a look at the issue. Include a link to this topic in the email.

Thanks

For example in the full big grid, first the modules are separated by an invisible border
– https://www.screencast.com/t/dtygC6hTpKQf
You could reduce that border with this result
– https://www.screencast.com/t/UuWmeVGjKoTk
The space between the 4 smaller modules could be reduced like this
– https://www.screencast.com/t/kl8Yn8hqfb

Increasing the values to create more space, maybe like this
– https://www.screencast.com/t/OSmf9tJYi
These are both codes used in the example
– https://pastebin.com/acTkHqvk
You could experiment with them, and the browser inspector
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/’
Also there is the Live CSS editor, so you can see live what you are doing as you do it
– https://www.screencast.com/t/cdvsSRtYsC

Hi,

That would be the business demo widget, that is custom made to display as it is
– https://www.screencast.com/t/lD5PH5ea1
– https://www.screencast.com/t/E2Fka8zEw44T
You could consider using a more advanced date widget or code to display the date as you want.

Hi,

You can’t add that as a word in the WordPress date format field. Only this syntax is recognized
– https://codex.wordpress.org/Formatting_Date_and_Time
So ‘d’ will be interpreted as day of the month, while ‘e’ will be the time zone.

Hi,

But you must use a page builder (in your case WPBakery)to edit the page, there is no other way to modify it and add/remove elements. There would be no other way of inserting page builder content in a page.

Hi,

We are aware of the issues with the exchange widget. The provider has changed it’s implementation and the widget will have to be modified as well on our part. We will try to provide a solution as soon as possible.

Thanks

Hi,

@oscariribe You can send us an email as well at the address mentioned above. Mention the problem and in what circumstances it happens. Include a link to this topic in the email.

Thanks

Hi,

The tagDiv composer and social counter plugin should be updated automatically when the theme is updated, this works for most users. Sometimes this fails it seems, we will gradually try to further improve this process. In case it fails, the plugins will be deactivated and you will have to update them manually, the rest of the theme plugins will also have to be updated manually.

@julingn That is unusual, so by deactivating the contact form 7 plugin or GDPR compliance plugin the issue is solved. The theme is compatible with both so there would be no conflict. We could take a look, send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel if possible. Include a link to this topic in the email. Be sure to use the latest version of theme, theme plugins and WordPress.

Thanks

Hi,

That should not create any problems, it will happen if the new provided cloud template plugin is active. In relation to the Add new button
– https://www.screencast.com/t/Xf21paYI7
– https://www.screencast.com/t/33XWthkhhL
This may be modified further in the future, let us know if there are any problems for you created by this functionality.

Thanks

Hi,

@baohiemdoisong The toolbar toggle is this one – https://www.screencast.com/t/2op9ZBtfMPn