Hi,

It may be required to remove the code and regenerate again in order to recreate the original thumbnails quality. You could for example create a testing sub-domain and install the theme there and make tests. This would be useful when trying different things on the website, without many risks.
I found some more info about it here
– https://premium.wpmudev.org/blog/fix-jpeg-compression/
– http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/

Thanks

Hi,

The new version should be displayed in the theme panel and also system status. As long as all the old files are overwritten/replaced with the new ones, the update would be made properly
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme package available now is 8.7.5
– https://www.screencast.com/t/y9lwwyjjAo

So if the old theme files are replaced with the new ones, it would be impossible that the old theme version is still displayed.

Download the social counter from here also
– http://cdn.tagdiv.com/wp-content/uploads/2018/06/td-social-counter.zip
We could take a look if there are still problems with Twitter, it should work as it worked in our tests. Send us an email at contact@tagdiv.com and provide admin login.

Hi,

We will reply as soon as possible, please check the support hours in the sidebar and top banner and also note that there was no support on Friday (banner was shown at top of forum).
Also please do not reply in your own topic after the initial post if possible, unless absolutely necessary. This will only renew the topic and delay the response, we answer from oldest to newest which is fair.

I could take a look at a post that has this problem, maybe I can see what exactly is the error referring to. Please provide a link to such a post.

Thanks

Hi,

I would suggest that you disable all plugins by FTP
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Then try to login again if possible, clear the browser cache or try with a different cache as well.
If there is still a problem reinstall the theme by FTP, then check again
– https://forum.tagdiv.com/how-to-update-the-theme-2/

I found this similar topic also
– https://wordpress.stackexchange.com/questions/208878/login-page-error-cookies-are-blocked-due-to-unexpected-output

Thanks

Hi,

Default WordPress does not allow SVG files to be uploaded due to security reasons, this could only be done with a plugin or through code. If this should change in the future, we will take this under review.

Thanks

Could be that, I see the image size is not detected properly, it is unknown
– https://www.screencast.com/t/VJZvztLN
Maybe you could try with some jpg image formats and see what the results are, instead of a svg format.

Hi,

@blukid Add it at the top of the htaccess code, then check if the composer works properly for you. This code solves most similar issues with the composer.

Hi,

The logo will be displayed as you upload it. If the logo would be round originally, it would be displayed round. Or you could try and make it round with some CSS. Like this
– https://www.screencast.com/t/Kg46HEuYolI

Codes for the mobile theme have to be entered in Theme panel->Mobile theme>Custom CSS code
.td-footer-logo img {
border-radius: 50% !important;
}

Thanks

Hi,

You can see most of the theme elements in the live demo, Features menu
– https://demo.tagdiv.com/newspaper/

All the blocks, grids and full grids can be previewed there. Please let us know if you need help anything.

Thanks

Hi,

Sorry for that, the multi-purpose plugin is no longer required, however by a mistake it was still provided in the 8.7.5 package. All it’s features and elements are now included in the tagDiv composer plugin, they were merged together.
So all you need to do is activate the tagDiv composer. Sorry for the unintended confusion.

Thanks

Hi,

So you want to change the color of the post titles in Big grid 3 to white, only for big grid 3 and only on the homepage. Try a code like this

.home .td_block_big_grid_3 .td-big-grid-post .entry-title a {
color: #fff;
}

If this is not working or what you wanted, please provide a link to your website so I can take a look.

Thanks

Hi,

The travel blog demo will add a margin top to the top of the website as long as header style 8 is used
– https://www.screencast.com/t/WCzh5CsDW8
This could be removed by either editing the demo stylesheet and removing this margin
– https://www.screencast.com/t/hZJVPwX6Vy
Or by canceling the margin with a different code in Theme panel->Custom CSS
– https://www.screencast.com/t/9YoMDmjfQOGR

@media (min-width: 768px) {
.td-blog-travel .td-header-style-8 {
margin-top: 0;
}}

Thanks

Hi,

For me the post titles seem to be using the font you want
– https://www.screencast.com/t/WfI6uvIXs
Please correct me if I misunderstand something, and provide more details about what you are trying to do.

I also tested the text capitalization in a post, seems to work properly
– https://www.screencast.com/t/lUeUS1ApI
– https://www.screencast.com/t/YYcimBn1

Thanks

Hi,

That piece of code solved most of the similar cases, the code simply has to be entered in the htaccess file, at the end
– http://www.wpbeginner.com/beginners-guide/why-you-cant-find-htaccess-file-on-your-wordpress-site/
– https://www.shoutmeloud.com/how-to-edit-your-wordpress-htaccess-file.html
– https://www.greengeeks.com/tutorials/article/tips-on-finding-your-wordpress-htaccess-file/
You could also contact your hosting provider for assistance in finding the file if needed.

Thanks

Hi,

For Adsense it would not be complicated, enter the ad codes in the theme panel sections you want them to appear
– https://forum.tagdiv.com/ads-adsense-overview/
These are some related topics with additional Adsense information you could read
– https://forum.tagdiv.com/topic/how-to-do-the-adsense-code-only-on-the-post-pages/
– https://forum.tagdiv.com/topic/google-adsense-not-showing-urgent-attention-pls/

Thanks

Hi,

As long as they have titles they should appear, I have made a test
– https://www.screencast.com/t/pnB3EN1azj
– https://www.screencast.com/t/hAuei4qC
I could take a look at a sidebar on your website, maybe I could see what the problem is. Please provide a link to your website.

Thanks

Hi,

If you mean the “Features” menu item, that is only for the live demo page. There would be no point including that in the install-able demo.
It is meant to provide users with a chance to see some of the theme features, not to be imported with a demo install.
You can create your own menus after importing a demo, presenting content published on your website.

Thanks

Yes it can, it requires a specific row layout and a class to be entered in the row extra class field. Please see this guide (at the bottom of the page)
– https://forum.tagdiv.com/smart-sidebar-2/

Hi,

Please read these topics
– https://forum.tagdiv.com/topic/theme-not-updating-instagram-widget/
– https://forum.tagdiv.com/topic/fb-fans-not-showing-despite-followed-all-the-steps/
– https://forum.tagdiv.com/topic/footer-categories/

The bottom line is that you must use theme version 8.7.3 or above (with updated plugins) for the social counter to work properly.

So you could update to the latest version of the theme (8.7.5)
– https://forum.tagdiv.com/how-to-update-the-theme-2/
With this social counter plugin (fixed for Twitter as well)
– https://www.filedropper.com/showdownload.php/td-social-counter_1

Thanks

Hi,

For me the website loads fast, the page size is somewhat big because of a font archive that is loaded
– https://www.screencast.com/t/cEdrETormXN
Maybe check why exactly is that archive loading on every page, if affects the page size and may delay the loading.

Thanks

Hi,

There are detailed theme install guides you can follow
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/
The FTP method is the most recommended because it is then most reliable in installing or for theme updates.

These are the theme requirements for the server and WordPress
– https://forum.tagdiv.com/requirements-for-newspaper/
These parameters can affect the theme installation and also how the theme works. You could contact your hosting and ask them to increase the, if necessary.

Thanks

Hi,

There are multiple topics in the matter on the forum, example
– https://forum.tagdiv.com/topic/possible-malware-asociated-to-some-newspaper-sites/

We will try to think of a solution for the placeholder images used by the tagDiv composer, since this is so requested by our users. Sorry for any inconvenience caused.

Thanks

Hi,

WordPress did not make any modifications in the matter of video posts, we did not make any. Surely that would not mean that all the websites that are using video posts provided by WordPress, now have to change them to comply with the GDPR laws.

I did not find much information related to this online, maybe you could specify the use of video posts in the privacy page if this would be required.

Thanks

Hi,

@Chris The Newspaper theme supports PHP versions up to 7.2 since update 8.7
– https://www.screencast.com/t/AeJXPT1u
So there should be no problem using the theme and theme plugins with the version you intend to. Be sure to use theme version 8.7 or newer with that PHP version. Clear all caches, CDN as well if used, also browser caches could create visual problems.

The theme requirements are mentioned here, check if the system status is configured correctly
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks