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Simion C.
tagDiv Staff

Hi,

For the text color of the menu item there is no theme panel setting. But it could be done with some CSS.
I see you currently have two menu items in the header menu. You want to change the text color when hovered or active. This would be a similar topic you can try
https://forum.tagdiv.com/topic/change-main-menu-custom-active-hover-text-color/

Thanks

Simion C.
tagDiv Staff

So there was a problem during the theme install. Please try installing the theme either by WordPress or FTP, those methods would be more reliable
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/

In case there is still a problem, please send us an email at contact@tagdiv.com and provide admin access and also FTP if possible. Mention what were the problems you encountered when installing the theme.
Include a link to this topic in the email as well.

Simion C.
tagDiv Staff

@Emigrerengrancanaria If the latest theme version is used (8.7.4) as well as the latest plugin version, then there should be no problem.
Simply be sure to configure Facebook with a valid ID
https://www.screencast.com/t/hNQkApNVR
If you click the link in the counter on your website it should lead to the account page, click on the Facebook in the social counter in the live demo
https://demo.tagdiv.com/newspaper/

We could take a look if you could provide a link to your website.

Simion C.
tagDiv Staff

Hi,

@kadmael Of course there is. A theme update is planned in the matter of GDPR, it should be available soon. Please have a little more patience.

Simion C.
tagDiv Staff

Hi,

It seems to be somehow specific to block 13, I have made some tests with other blocks in similar layouts and the issue is not happening. But as soon as a block 13 is placed in a three column layout it becomes unresponsive to any action.

I will pass this along to our developer team and they will investigate it as soon as possible. If I can provide you with a quick fix of any kind I will provide it in this topic. You could for the moment use a different block type. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Seems that in your case the required font family is not applying for some reason. A quick fix would be to force it
https://www.screencast.com/t/pE3Ce5kgPm
Enter the code in Theme panel->Custom CSS section

[class^="fa-icon-"], [class*=" fa-icon-"] {
font-family: FontAwesome!important;
}

Simion C.
tagDiv Staff

Hi,

You could try to add this line of code in the mobile latest articles loop
https://www.screencast.com/t/tt3yK8lKS67

'post__not_in' => array(),

Try entering post IDs there and check if they are removed.

Thanks

Simion C.
tagDiv Staff

Hi,

That would be the header ad, you can remove it in the theme panel
https://www.screencast.com/t/5ueyxxWolzW
All the ads that the theme can display will have to be added in the theme panel ads section.

Thanks

Simion C.
tagDiv Staff

Best to use smaller images if possible, or thumbnails of them
https://www.screencast.com/t/QJjwJHA0Sw1w
Also check online image optimization guides and tutorials, there are plenty
https://www.wpexplorer.com/optimize-images-wordpress-guide/
https://cyberchimps.com/guide/optimize-images-for-wordpress/

Simion C.
tagDiv Staff

@aurelvirlan Send us an email with the mentioned information and we will take a look. Remember to include a link to this topic in the email.

Simion C.
tagDiv Staff

You could try a theme reinstall and see if this works. By FTP would be the recommended method if possible
https://forum.tagdiv.com/how-to-update-the-theme-2/
Note that if you made any direct modifications to theme files they will be lost if you re-install the theme. Always make a backup just to be safe.

Simion C.
tagDiv Staff

Hi,

Never tried something like that until now. So you want to display font awesome icons in your revolution slider slides.
I tried it like this, maybe it could be done differently
https://www.screencast.com/t/UK33txW0BM
https://www.screencast.com/t/PpCzyQ3k
https://www.screencast.com/t/O2XRUBrW4anQ
https://www.screencast.com/t/lS5lfjA4

Thanks

Simion C.
tagDiv Staff

Hi,

The slider will be full width as soon as you remove the white background color set here
https://www.screencast.com/t/kchsIGQ25
When a background color or image is set, the website will be boxed automatically
https://forum.tagdiv.com/background-introduction/

Thanks

Simion C.
tagDiv Staff

From what I can see the moment that ad code and script is loaded in the website, and the post content is loaded as well eventually
https://www.screencast.com/t/idLSwKpA7d
But it is loading very bad, at least the post I tested. Seems you use some kind of gallery implementation or plugin to display images. These images that are served to users are quite big, the post I tested took 5 minutes to load fully and transferred a total of 183 MB content, which would be a very long time and enormous page size
https://www.screencast.com/t/9m5gYWTUEW

Simion C.
tagDiv Staff

Hi,

Try setting a default image in the Yoast SEO settings
https://www.screencast.com/t/TVDr5QQt
Then clear all caching and test the website link again
https://developers.facebook.com/tools/debug/

The theme does not have any OG capabilities by it’s own. These can be configured with the Yoast SEO plugin
https://forum.tagdiv.com/facebook-share/

Thanks

Simion C.
tagDiv Staff

Hi,

Place the ad codes only in the article ad spots if that what you want. The ads will appear in the post content
https://forum.tagdiv.com/article-ads/

Given that all the requirements are met for Adsense
https://support.google.com/adsense/answer/76228?hl=en
https://support.google.com/adsense/answer/9724?hl=en
You can search online for more Adsense related guides
https://www.shoutmeloud.com/how-to-get-google-adsense-approval-new-blog.html
Also there is a troubleshooter here in case there is a problem
https://support.google.com/adsense/answer/1208336?hl=en

Thanks

Simion C.
tagDiv Staff

Replied in your other topic.

Simion C.
tagDiv Staff

Hi,

Our theme will not work with sticky posts, there could also be problems if you make posts sticky. Filter the content and sort it with the available options
https://forum.tagdiv.com/block-settings-guide/

Featured is a category created by default by the theme. Add post to it and then use it in the filtering and sorting
https://forum.tagdiv.com/featured-posts-2/

Thanks

Simion C.
tagDiv Staff

Hi,

Could be, if you would provide a link to such a post I will inspect it and try to identify what exactly is causing the problem.

The template should work the same as this live demo post
https://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/

Thanks

Simion C.
tagDiv Staff

Hi,

The single image may not be the best element to use in this case. It sets the image as background, and depending on the settings chosen, it may not display the image properly.

Try the inline image element with a column text below, or the inline image with the text as caption maybe
https://www.screencast.com/t/5cyPdnoKgs

Thanks

Simion C.
tagDiv Staff

From what I can see the booster is not moving the theme stylesheet
https://www.screencast.com/t/1F2dTE17L8
It is loaded normally. So either the modification you made is working, or the speed booster plugin is not active
https://www.screencast.com/t/GCvtHluW

Simion C.
tagDiv Staff

Hi,

The mobile theme does not have filtering settings, it’s options are kept as few as possible. The plugin is optional, you can choose not to enable it.

Regarding that layout problem, it could be solved by a simple force page refresh (usually Ctrl+Shift+R). Clear the browser cache if this is not working, or try with a different browser.

Thanks

Simion C.
tagDiv Staff

Hi,

The first thing to check would be the theme requirements, system status section
https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.

Let us know the results after trying these suggestions. Be sure to use the tagDiv composer on pages that were created with it only. All the elements in the page have to be added through it.

Thanks

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