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Simion C.
tagDiv Staff

Hi,

You have to set featured images for your posts
– https://forum.tagdiv.com/featured-image-or-video/
If you don’t the theme will display those placeholders. Once you set a featured image or video the theme will create thumbnails
– https://forum.tagdiv.com/theme-thumbs/
Note that if you use originally small images such as this one
– https://www.screencast.com/t/Hql48bWsQSZ
In this case not many thumbnails will be created, or the results will not be proper. Each module has a required size that it will try to create
– https://www.screencast.com/t/8w46Zni5
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

Thanks

Simion C.
tagDiv Staff

Try this code in the theme panel custom CSS section, the result will be like this
– https://www.screencast.com/t/zeRB0jTIIfB

@media (min-width: 1019px) {
.td-header-style-10 .td-logo-sticky img {
max-width: 102px;
}}

Or try to extend the header menu to be wider, check the results with that
– https://www.screencast.com/t/P1KLvVHc0

Simion C.
tagDiv Staff

Hi,

There should be no problem, the theme supports PHP version 7.2 since update 8.7
– https://www.screencast.com/t/RZ1vmm0z7

Thanks

Simion C.
tagDiv Staff

Hi,

Indeed, that will be how the footer section will be displayed with little content. You could try the solution from this topic
– https://forum.tagdiv.com/topic/sticky-footer-2/
I believe this is added on our list for possible modifications, so this functionality might change in the future.

Thanks

Simion C.
tagDiv Staff

Hi,

So the smart sidebar is not working on your page, while working on posts. Note that the smart sidebar setting in the theme panel will start working for posts as soon as enabled. But for pages an additional step is required, please see this topic
– https://forum.tagdiv.com/smart-sidebar-2/
Once you split the row as mentioned, then enter the necessary class in the extra class field, the sidebar of that row will be sticky
– https://www.screencast.com/t/Kq5lTR7E

Thanks

Simion C.
tagDiv Staff

Hi,

Please use the manual activation option in that case
– https://www.screencast.com/t/NXhtb0Vtn

Thanks

Simion C.
tagDiv Staff

Hi,

The like button and social sharing buttons can only be displayed in post pages, as an option to share the whole post. You can’t add them anywhere else. If required try a sharing plugin for additional sharing options and more advanced settings.

Simion C.
tagDiv Staff

From what I can see the counter displays accurate Instagram information
– https://www.screencast.com/t/CElHbCWOJH

Simion C.
tagDiv Staff

Hi,

That is a WordPress file that the theme uses in it’s functionality. These are some similar topics in the matter that you can read
– https://forum.tagdiv.com/topic/admin-ajax-php-issues/
– https://forum.tagdiv.com/topic/admin-ajax-php-bandwidth-hog/

There are many website speed optimization guides here on the forum with helpful tips, some of them here
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thanks

Simion C.
tagDiv Staff

Hi,

The ajax filter when enabled can filter by categories, tags, authors and popularity
– https://www.screencast.com/t/JFJ9IxA8
– https://forum.tagdiv.com/block-settings-guide/
Those would be the only elements that the ajax filter can display on blocks.

The filter may look differently depending on block header style selected, see them all here
– https://demo.tagdiv.com/newspaper/block-header-1/

Thanks

Simion C.
tagDiv Staff

I do not see any blue page on your website at the moment
– https://www.screencast.com/t/cYA86lceMo1A
Maybe I am not understanding the actual problem in your case. Please try and specify where I should look for this problem exactly. That link you provided last leads to an AMP page of a website
– http://www.maksatbilgi.com/cift-saatlerin-anlami/amp
What exactly should I look for there?

Simion C.
tagDiv Staff

Hi,

That is the bordered website setting in the Theme panel->Multipurpose section
– https://www.screencast.com/t/Yuqe0zoWh
The construction demo has such a border set, remove it if you do not want a bordered website.

Thanks

Simion C.
tagDiv Staff

Hi,

It seems you are using the Jetpack mobile theme, that will probably not interpret the page builder shortcodes and display the elements.
Deactivate the Jetpack mobile theme and the problem is solved
– https://jetpack.com/support/mobile-theme/
There is a mobile theme provided in the theme package if you want to use one
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Simion C.
tagDiv Staff

Check if the tagDiv composer is active. Deactivate it if that is the case. Then clear all caching and check if the WPBakery element is displaying properly.

Simion C.
tagDiv Staff

Maybe ask the ad provider if possible if there is another version of the ad code. If you modify it yourself it may not display or work properly anymore.

Simion C.
tagDiv Staff

Try this suggestion. Deactivate all plugins as a quick test, leave only theme plugins active. Clear the cache again. Check if the images display. If this does not work, we could take a look.

Send us an email at contact@tagdiv.com and provide admin login access. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

If you keep replying in your own topic it will only delay our answer unfortunately. The topics will be answered by oldest to newest.

Issues with the composer can be caused by many factors. The most common cause is simply insufficient resources. As you install more plugins the WP memory will be depleted and this will cause problems with the theme and plugins.
Please check the theme requirements guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
The theme has a system status panel you can check to see if everything is set properly. This would be the first step to try and fix the problem. If needed contact the hosting provider again and ask them to increase them according to the guide.

The next possible cause would be plugins. Deactivate them all except the theme plugins. Check if this has any effect. Also test on a new page.

If there is still a problem after doing this, we could take a look. Send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel as well if possible. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

That setting is known to create various issues with the theme, in some cases. Maybe we will conduct additional testing and the setting may be used. But for the moment I don’t believe there are any plans to do so. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Please send us an email at contact@tagdiv.com and provide admin login access. We will take a look at these issues. Also include a link to this topic in the email.

Simion C.
tagDiv Staff
Simion C.
tagDiv Staff

Hi,

That is not possible at this moment. However it will be possible after a coming theme update. There will be many more options that will redefine how the post pages are created.

You could consider waiting for the update to be released. The team is working hard to finish the tasks and make the update available.

Thanks

Simion C.
tagDiv Staff

That is unusual, the mega-menu options seems to be missing for you. In almost all cases when that happened, it was caused by a plugin.

Try as a quick test to deactivate all your plugins at the same time, leave only theme plugins active. The option should appear. If that is the case, then one of your plugins is to blame.

Simion C.
tagDiv Staff

Hi,


@seikology
Tried this as well. First remove the code as shown
– https://www.screencast.com/t/GjhbV0NGD5FO
Then it is important to force refresh the page of a post edit screen to see the changes. For me it took a few of those (Ctrl+Shift+R)
– https://www.screencast.com/t/j7IhOHBy

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