Hi,

The thumbnails that the theme creates will be cropped
– https://forum.tagdiv.com/featured-image/
The cropping system cannot be disabled by a setting. If this is required for you, this is where the thumbnails are created by the theme
– https://www.screencast.com/t/O1hSjL0n
You could remove or change the cropping used, then regenerate the thumbnails with a plugin
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks

Hi,

If you have the latest theme version the Instagram related elements will work. In all cases until now post update Instagram issues were related to some form of caching. Access the caching plugin settings and clear the cache. Check if this solves the problem. Try changing the Instagram ID as a test
– https://www.screencast.com/t/BjpD1AuDY
Then revert to your own ID – https://www.screencast.com/t/gGyFciFD1si
Let us know if there is still a problem.

Thanks

Sorry for misunderstanding. The color of the text in the ajax menu when hovered/active will be the theme accent color. If you set a custom color for the block title background
– https://www.screencast.com/t/tfMt2Asa
Then the hover color will be that one, the active color will still be the theme accent color.
You could set a color with CSS if you don’t want to change the theme accent color. A code like this should work
– https://www.screencast.com/t/W9c6G9b1O

.td_block_wrap .td-subcat-item a.td-cur-simple-item {
color: yellow!important;
}

That issue is usually caused by Cloudflare rocket loader feature. Try disabling it and the problem should be fixed. We recommend a configuration like this
– https://forum.tagdiv.com/cloudflare-cdn/

1. We could take a look, but I have not seen this before. I don’t know how would the theme detect those posts as belonging to the currently viewed post author, if they do not exist/not found in the first place. Try clearing any cache you have and also CDN if used.

To provide access send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

2. I will have to test this myself and see what are the results. I will let you know here as soon as I do, or continue by email.

Hi,

Seems that could be a possible layout issue. Similar problems happened when both composers are active at the same time and WPBakery page builder was used on posts.

Posts that were built with the WPBakery page builder will not look properly in terms of layout when the tagDiv composer plugin is active as well. Deactivate it and check if this has any effect.

Thanks

What I am trying to say is that the theme will not interfere with the Yoast SEO plugin and how you configure it.
The theme does not have SEO settings of it’s own, that is why we recommend to use the Yoast SEO plugin. We did not encounter any problems so far between the plugin and the theme.

Glad you could solve the issues. That is why we created that guide and ask users to first check it. Most issues are solved by it.

The more author box date and date is connected to these setting
– https://www.screencast.com/t/5o6hlQsX1V3
Disabling the author name and date there will remove form all blocks and grids. If you only want them to be removed for the more article box try a code like this in Theme panel->Custom CSS

.td-content-more-articles-box .td-post-author-name,
.td-content-more-articles-box .td-post-date {
display: none;
}

The same color that is set for hover should be used for active as well
– https://www.screencast.com/t/nrgl2XZcS
– https://www.screencast.com/t/f6Q6a5vYL8Yy
This setting is for the background of the menu item or line below it, depending on header style used. The text color of the menu item will not change, some demos can contain customization for the menu. Like the gadgets demo which uses header style 5 with custom design for it
– https://demo.tagdiv.com/newspaper_gadgets/
– https://www.screencast.com/t/FQWIcVSw8ieC

Hi,

The update will be released as soon as all the tasks are finished. The team is working hard and testing the new features. I really cannot say when it will be ready for release. Please try and have some more patience, it will be worth it.

Thanks

I will make a note of this and pass it along to the developer team, they will take a look. Cannot promise anything definite however.

Hi,

That would signal javascript errors on the website. There must be a conflict somewhere. I also tested this. I used the latest version of the woocommerce plugin, the theme and theme plugins. No other plugins are active.
Activating the woocommerce plugin did not cause problems with the mega-menu or search
– https://www.screencast.com/t/nxDanbgPil5

You could try the same, leave only theme plugins and woocommerce active. Clear all caching and check if the same thing happens.

Thanks

Hi,

Maybe you are trying to edit pages that were not initially built with the tagDiv composer, or contain content that was not added through it. Check if the same thing happens on a new page when you edit it with the composer.

There was another circumstance when this happened, related to an older version of the Yoast SEO plugin if you use it. This setting in the plugin
– https://www.screencast.com/t/n8Cc35EofLh

Also be sure to check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if there are sufficient resources allocated. If needed ask your hosting provider to increase them.

Let us know the results.

Thanks

Hi,

Thank you for your appreciation of the theme, there are many more new features to come in future updates.

So you want to remove the mobile menu icon and search icon. If that is the case, then this could be done with some CSS. Try a code like this
– https://www.screencast.com/t/WPADQpj9
This code can be entered in Theme panel->Custom code->Advanced CSS in the phones section

#td-top-mobile-toggle,
.header-search-wrap {
display: none!important;
}

If this is not what you wanted, some additional details would be helpful.

Thanks

Hi,

If you are not using the mobile theme, the same content you have on desktop will be shown on mobile as well.
Depending on your filtering and sorting the new posts once published will be shown in block/grids etc in pages. The actual post and post content will be shown in both desktop and mobile theme.

The post page you have provided seems to be broken. The mobile theme is displaying on desktop when it should not. That is in most cases caused by caching plugins. We recommend the WP Super cache, this will work with the mobile theme properly.
So please try to deactivate the cache plugin you are using and clear the cache, Check if this solves the problem.

I will remove the login details you provided, note that this is a public topic. Everyone can see them. If we should require them at some point we will ask that you provide them by email.

Thanks

Hi,

Updating the theme would have no effect on the website favicon. Check if the favicon you want is uploaded in the theme panel
– https://www.screencast.com/t/RP9LMqWe8
Test to see if that image still exists in the uploads folder. It should be displayed in this case. In some cases I have seen, the hosting provider has set a different favicon which replaced the one the user sets. Other than that I can’t think of a possible issue. If you can provide a link to your website I will take a look.

Thanks

Hi,

We could investigate why does it not work for you. There are no known issues with it, everything has been fixed. If you use the latest theme version there would be no problems with it. There were changes made by Facebook and also us, so now the counter only requires an ID
If this is your website – http://karnalbreakingnews.com/
Then the ID can be entered like this
– https://www.screencast.com/t/i79WiHVQCfL
If initially it does not work, change the ID a few times. Use test IDs like coca-cola for example.

Thanks

Hi,

Sorry for the misunderstanding. Even if you have set everything full width, I see you have a background set. The website will be boxed in this case
– https://forum.tagdiv.com/background-introduction/
If you would remove the background color, the rows that you have stretched will be full width. You could set backgrounds for the stretched rows (video, color or image) if needed. But a general background will cause the page content to be boxed.

Thanks

Hi,

In some cases when 500 messages are displayed it is caused by low WP memory. The minimum recommended value would be 96M but it should be as high as possible. Many users have resolved similar issues by increasing the memory
– https://forum.tagdiv.com/requirements-for-newspaper/
Gradually he memory is depleted, as plugins will consume most of it. That could be why there is no problem with WPBakery disabled, and a problem with it enabled.

Hi,

Thank you for mentioning this to us, I will make a note of it. I don’t recall if this was mentioned to us before. I will forward this to our developer team and they will take a look as soon as possible.

Thanks

Hi,

Unfortunately that is not a theme feature. The theme does not have any settings for changing or dynamic URL depending on scroll position. That could be called infinite loading, currently the theme does not have this available. Sorry for the inconvenience.

Thanks

Hi,

That setting is in the theme panel here
– https://www.screencast.com/t/v3JX5z8a
There you can remove/set the image you want as background. Note the size which you use when setting the image as well
– https://www.screencast.com/t/4Q1ATjcM

Thanks

Hi,

Blocks can display custom post types but they do not have any taxonomy filtering options. They are not supposed to work with taxonomies, that is not implemented. All the options that blocks and modules have are meant to work with standard categories. Sorry for the inconvenience.
These would be the only settings that are available at this moment for CPTs
– https://forum.tagdiv.com/custom-post-type-support/

Thanks

@EddyCool Then you should contact your hosting provider as well, let them know what is happening.

The theme requirements are mentioned here, they could take a look at them as well
– https://forum.tagdiv.com/requirements-for-newspaper/

Hi,

1. Now that is unusual. If you could mention all the details I will try to recreate the issue, mention how you are creating this link exactly, also does it happen in all posts.
Or if possible provide a link to a post that has the issue.

2. Tried the same with a Font awesome icon
– https://www.screencast.com/t/nGRdNiSRGd
There seems to be no problem. Maybe something is affecting the icon in your case. A line height or margin. I could take a look at it if you can provide a link to your website.

3. Enable the bold setting in the theme panel if you are going to use it
– https://www.screencast.com/t/h6fF5P5iwt4
Then check the font in question again. For me it looks like this
– https://www.screencast.com/t/bukqqjOIr

4. All demos contain customization. An additional stylesheet is loaded with this design. You can take a look for example at the art creek demo stylesheet here
– https://www.screencast.com/t/7lM6Ur3ne
All the design that demo ads is there.

5. So that happens for one specific post only. Then something in the post content would be the cause, or the elements you entered in it with the page builder. We do not recommend if possible to use the WPBakery page builder for posts, that was the case all the time
– https://forum.tagdiv.com/how-to-use-visual-composer/

In coming updates the tagDiv composer will receive a considerable amount of new features, it will be included in how the post pages are created, among other new options.

6. I don’t quite know what element you are referring to exactly. Most if not all the elements have for options up to 90px
– https://www.screencast.com/t/5321oZtVGsx

Thanks