Hi,

First please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
If necessary, ask your hosting provider to increase the value of those parameters according to the guide (WP memory can be set higher if possible). Then check if the composer works properly. Also test on a new page. Let us know the results.

Thanks

Hi,

It should not matter in which post you are uploading images, either featured images or content images. If you are having problems uploading images, please try as a first step to deactivate all plugins except theme plugins. Check if this has any effect.
Also check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the mentioned parameters if needed.

The following would be some basic steps to take if the issue persists
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress

Let us know the results.

Thanks

Hi,

First of all, if you have pages built with Visual composer and the layout is not displaying as it should, deactivate the tagDiv composer plugin. Then there would be no problem.
When both page builders are active at the same time, there will be issues with row layouts and other elements.
The tagDiv composer will be automatically activated when the theme is installed or updated.

Thanks

Hi,

You could change that background color in the demo stylesheet
– https://www.screencast.com/t/q7aj5IGs
The demo you have installed uses an overlay menu page template. On mobile a background color is set so it will not be transparent. If it would be transparent when sticky it will look like this
– https://www.screencast.com/t/mIbOVsnI1ts
But you could change the black color in a different color as shown. Or further override it with a code like this (in Theme panel->Advanced CSS in the phones section)
– https://www.screencast.com/t/WugzgEDNjL

.td-construction.page-template-page-pagebuilder-overlay .td-header-wrap .td-header-menu-wrap.td-affix {
background-color: #fff!important;
}

Thanks

This is how they look for me as well, on initial page loading
– https://www.screencast.com/t/7uJdrd490ca
So there would be no visible problem with the post sharing from what I can see.

Hi,

That is the new social sharing functionality, when there is not enough space available to display all the socials they will be hidden and an option will be displayed to show them (a “+” sign).

I could give you a code you could try, to remove the text on the socials on mobile, thus creating more space. Enter it in Theme panel->Advanced CSS in the phones section.

.td-post-sharing-visible .td-social-but-text {
display: none;
}

Hi,

We could take a look, please provide a link to your website and we will inspect it.

Thanks

Hi,

When selecting the row layout there is no drop-down, the layouts are displayed like this
– https://www.screencast.com/t/Xw7YG9PTjL0
If this is not how it looks for you, I would suggest to start by clearing the browser cache, or check in a different browser. Also some browser extensions could cause issues with the composer settings sidebar.
If this does not provide any results, try as a quick test to deactivate all plugins except theme plugins to see if this solves the issue. Please let us know the results.

Thanks

Hi,

There is no restriction for embedding content, even simply pasting the links will work. Some examples here (for Instagram and YouTube)
– https://www.screencast.com/t/dYfOWkyr0
– https://www.screencast.com/t/x81B2Z0hLAJn
– https://www.screencast.com/t/PsDhM9g5zU
– https://www.screencast.com/t/yZcuVwKgsR
There are no restrictions in the matter, it will work according to WordPress capabilities
– https://codex.wordpress.org/Embeds

Indeed, for example you can first sort the users by author, then while hovering their names you can see the ID
– https://www.screencast.com/t/YmdomtJDN

Hi,

We could take a look of you could at the issue if you could provide a link to that page. I have placed info boxes in a 4 column split row
– https://www.screencast.com/t/n4Dt5qi0A1s
On mobile they are all displayed one below the other
– https://www.screencast.com/t/61clCubeOqN

Glad it has been helpful. The logo in the header or footer will have to be set in the theme panel
– https://forum.tagdiv.com/logo-favicon/
There are multiple header styles available
– https://forum.tagdiv.com/header-styles/
In the theme panel you can also find the Ads section, that is where you can add/remove the ads which will appear in the website
– https://www.screencast.com/t/TzpHFYOjr
If I missed or misunderstood something please correct me.

Hi,

That is the social counter, this is a demo and a guide for it
– https://demo.tagdiv.com/newspaper/social-counter-widget/
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
It requires the social counter plugin to be installed, the plugin is provided in the theme package. If you do not want to use it, simply remove it from the page.

I don’t have any information I could provide you regarding a theme update at the moment. An update would contain exactly the same modifications mentioned in this topic.

@mbernloehr We could take a look, send us as well an email at contact@tagdiv.com and provide admin login and FTP access.

@DensS Your Instagram ID seems to work from what I can see
– https://www.screencast.com/t/ytfjaNi5I
It works in both Instagram widget and social sharing counter. That hashtag is added after the user ID in by the social counter plugin, it will not cause any issues.

Hi,

Please provide some more details about how exactly did you test these links and what is the purpose of testing them. The theme welcome page is accessible only from the backend, from the theme provided section. That is the case for the themes section of WordPress. These would only be visible by admin roles as well.

Thanks

Hi,

Such a sorting method is not available in the theme blocks
– https://forum.tagdiv.com/block-settings-guide/
There are some user provided sorting method modifications that have to be made to theme files, if you want to try and modify the code
– https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/

Hi,

You could try the solution mentioned in this topic
– https://forum.tagdiv.com/topic/fatal-error-in-wp-contentthemesnewspaper/

Hi,

A background color can be set, it will be displayed on the sides of the website pages
– https://forum.tagdiv.com/background-introduction/
The inside of the containers will not be colored. I believe you want to do something like the black demo, or retro demo
– https://demo.tagdiv.com/newspaper_black/
– https://demo.tagdiv.com/newspaper_retro/
These demos contain custom design, only through custom design is that possible. You could try a code like this for the homepage
– https://www.screencast.com/t/V2sTX6AJ1

.home .td-main-content-wrap,
.home .td-header-style-11,
.home .td-banner-wrap-full{
background-color: #1a1a1a;
}

Thanks

Hi,

For me all the images in the page are loaded properly, from top to bottom
– https://www.screencast.com/t/7rIoDnhe
There was no need to refresh the page or any problem. If you are experiencing issues with the images, try disabling the theme lazy-load or other lazy-load feature you have active (such as Jetpack lazy-load). Check if this has any effect.

Thanks

Hi,

Unfortunately there is no setting for that at the moment, you can only use Full big grids as top posts style
– https://www.screencast.com/t/05DoDnX1fD
– https://demo.tagdiv.com/newspaper/
But the rest of the page cannot be stretched with the current theme settings.

Thanks

Something may have happened with the uploads folder in your WordPress install, from what I can see most if not all of the images of the website are not found on the server
– https://www.screencast.com/t/AIQAOxUyKpx
You could contact your hosting provider and explain the situation. They may be able to help you identify what happened. The theme will display the thumbs, but if these are not found it will not show anything.

@skparenting We could take a look, please send us an email at contact@tagdiv.com and provide admin login details as well as FTP and cPanel access if possible. Also include a link to this topic in the email.

Hi,

The big grid slide uses 2 module types, it is based on big grid 2. Big module is MX9 and smaller modules are MX10, so the excerpt settings would be these
– https://www.screencast.com/t/PpcxXUwgf8g

Thanks

Hi,

That is unusual, the Yoast plugin is compatible with the theme, and in none of our tests does it cause such issues or has it been mentioned in the forum.

This may be caused by hosting limitations, check with them and explain the situation. You could also check online tutorials
– http://www.onlinemediamasters.com/slow-wordpress-admin-panel/

Hi,

Once the modification is made, either for the Instagram widget or the social counter plugin, everything will work as before
– https://www.screencast.com/t/sl3een9xzF
Be sure to clear all caching and CDN if used. Also try removing the element from the page and placing it again. Let us know.