Hi,

The Visual composer plugin can be updated using this guide
– https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
This is not a difficult process and it is the only way of updating the editor at the moment. Updates for Visual composer and all the bundled plugins are provided along the theme updates, in the theme package you download. You cannot update the plugin directly from the plugin author.

Thank you for understanding!

Hi,

If you are using the latest version of the theme and the plugins included in the package, there should be no reason for the social counter not to work
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
I have inspected your website and there are no errors present. Usually this kind of problem is caused by caching issues, please try to clear any caching installed and check to see if the the data refreshes. Please note that there could be some delay in the process. Also other plugins could be interfering with the social counter, and preventing it from working properly.

Thanks

Hi,

You could use some Css to change the category tag color on the modules, like this
– https://www.screencast.com/t/FoioYixMs1tQ
This could be used on particular blocks as well
– https://www.screencast.com/t/AOZJVlxo8
This is the code used in the first example, you must enter it in Theme panel->Custom Css and change the color to what you want to use

.td-post-category {
background-color: red;
}

Here is a link to a tutorial explaining how you can use the browser inspector to identify the elements on the page and their classes, in order to create custom code that you can use in the theme panel
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
This way you can make minor customization to some elements, that are not available as an option at the moment.

Thanks

Hi,

You can remove the page title by selecting a different page template if that is what you want
– https://www.screencast.com/t/tfPGu4T893Rv
The default page template does not display the page title, or a Latest articles section.
Breadcrumbs can be disabled in the theme panel. More information about the available settings here
– https://forum.tagdiv.com/breadcrumbs/

Thanks

Hi,

If you are talking about the image used on your website – https://www.screencast.com/t/BF2gcUSOR you can change that by editing your homepage – https://www.screencast.com/t/nadHlwcWm
There you will be able to see the page structure. On top of your page there should be an empty row
– https://www.screencast.com/t/Yfx5c8rm6Zv
You can change the image there if you want to.

Thanks

Hi,

The only available option for a background ad at the moment, is like this
– https://forum.tagdiv.com/background-ads/
You can use the image you want and set it as background, for the ad. Anything else will have to be achieved through a plugin for example, that has additional options or settings for a background ad. I could not make any recommendations in this matter, but you can always search the forum for solutions provided by our users regarding a different implementation of a background ad system.

Thanks

Hi,

If you install a demo without content, only the design settings will be imported. You will have to recreate the homepage for example using the same elements from the demo, and then the settings will apply. If you install the demo with content this will import some dummy data and everything is predefined, you would just have to replace (not edit) this dummy data with your own content – https://forum.tagdiv.com/installing-demos/
If you want to use an ad in the page structure you can use an Ad box element and select from your available ads
– https://www.screencast.com/t/v0MDdAuVu
The ad code must be entered in Theme panel->Ads in the respective section
More about the ad capabilities of the theme here – https://forum.tagdiv.com/header-ads-adsense/
Here is a tutorial about creating your page in Visual composer and using it as Homepage
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thanks

Hi,

You could just use an element already available in Visual composer that could be used for what you are trying to achieve. Try adding an Accordion element on your page
– https://www.screencast.com/t/raa6a5SvuiT
And enter the links you want to display in a Raw HTML element, like in this example where I split the row in 3 sections, you can do it how you think it is best for the purpose
– https://www.screencast.com/t/qFFFFZCMHGSB
– https://www.screencast.com/t/y1PBR2PE7
If you want to position this section right below the header you can add a margin to the row containing this element – https://www.screencast.com/t/FI1aaekB or just leave it by default.
The result is like this where a margin is used
– https://www.screencast.com/t/jyTj6SP5oy – https://www.screencast.com/t/T3irWcnH0E
Or without any margin
– https://www.screencast.com/t/AFIt5oBSvK – https://www.screencast.com/t/5XGxjoaFk
Not to mention that this way you can further style or customize the element using the available options
– https://www.screencast.com/t/skNurcVGa

Thanks

Hi,

I do not understand exactly what you are trying to achieve. By default a Big Grid added on a page, displays like this – https://www.screencast.com/t/WNjwo9Py and it fits perfectly with the rest of the elements on the page, in the page container. There is no need to add custom padding and margins to make this happen
– https://www.screencast.com/t/5VpC86XVZy
The Big grid will be aligned properly with the rest of the content with the default values
– https://www.screencast.com/t/MzdLKXxJ
Try and remove any of these custom values set in the row settings, or through a custom class set on the block and it will display as you want.

Thanks

Hi,

It is recommended to follow the guide as described, especially the memory limit value that is defined in the wp-config file, in your wordpress installation. Please try and make these modifications and everything should work properly regarding the theme panel.

Thanks

Hi,

Hi,

If you have the mobile theme activated, then this will display predefined templates for the page, post, category etc. The style On the homepage for example it will display a Big grid on top that will show posts from the featured category, so you need to have posts in this category in order for it to appear. After the Big grid there will be a Latest articles section. Content for the pages on mobile has to be inserted in the same page edit screen as you would on desktop, but in the Mobile editor – https://www.screencast.com/t/B0J2G8Kr7Oh
More information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/
Please note that this plugin is optional, you can choose not to use it. Then the same content that you have on desktop will be displayed on mobile as well. The theme has a fully responsive design and will adapt the content every screen size.

Thanks

Hi,

Yes it seems to detect another picture in the post content, but I could not find this image by inspecting the post structure. It could possibly be this image – https://www.screencast.com/t/EPnpRi8q2qG but I couln not say for sure. Maybe this is a result of a plugin, you could try as a test to disable them all or one by one except the Visual composer and check to see if this still happens.
If you followed this guide – https://forum.tagdiv.com/facebook-share/ the share on Facebook should display the featured image for the post. Maybe these few resources will provide some information and help you
– https://yoast.com/social-media-optimization-with-yoast-seo/
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/

Thanks

Hi,

If plugins are not to blame, maybe you have made some customization to the theme files, or some custom code was entered in the theme panel. The sidebar displays regardless of the categories or their number set for the post. Or maybe one of your categories is primary for the respective posts, and the category has an empty sidebar set to it, with no widgets inside it. The posts will inherit the sidebar from the primary category, even if it is empty. Try manually setting a sidebar for a post that does not display one at the moment and check if it displays properly.
If this is not the case, and no suggestion works please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic, to identify you.

Thanks

Hi,

There is no option to make the block to rotate posts or other content, if that is what you want. The block will display posts depending on the filtering and sorting settings set. Here you can find all the available options for the blocks
– https://forum.tagdiv.com/block-settings-guide/
You can see how all the blocks look in different layouts in the live demo
– https://demo.tagdiv.com/newspaper/block-1/
It is up to you to decide what you would like to use for the purpose you want. I am sorry for overlooking the respective questions, I know that time is short and we have to make the best of it. Sorry for the inconvenience.

Thanks

Hi,

Maybe you have caching installed, try clearing the cache and see if it has any effect. If you can not get the slider to display on your page and you have tried the suggestions from the previous reply, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Please also paste a link to this topic in your email, so we can identify you.

Thanks

Hi,

You could set an auto margin property as well so the content will become centered, like this
– https://www.screencast.com/t/B1MUaUhLx1k
And also if you want the code to apply only for the single post page you can add the single class to the code, like in the screenshot, to make sure it does not apply anywhere else.

Thanks

Hi,

You can enable the modal feature globally in the theme panel
– https://www.screencast.com/t/nQODEpwTxl
That way you will not have to manually activate it for each image in the post.
More information here – https://forum.tagdiv.com/modal-window/
It all depends how and where you insert the images in the post structure. Maybe you can try to align the image
– https://www.screencast.com/t/EjkYYjnhU3d
So the text should clear the image and display beneath them. There is no CSS code that I could give to apply inside the post editor, you will have to find a way to align the post content using the available editing options.

Thanks

Hi,

It seems you have a lot of images in the posts, that is why it is recommended to use a caching plugin. I see you have WP Super Cache installed, the website should work properly with this caching plugin. To make it faster you could follow this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ and further optimize the loading speed.
The error you are having could be fixed with the solution provided in this topic
– https://forum.tagdiv.com/topic/fetching-with-google/
Hope this helps

Thanks

Hi,

Add-ons for the Revolution slider are not available in the version provided with the theme. I believe those are available only if you buy the plugin and activate it, and probably with additional costs for each add-on, but I could not say for sure. That is the case for the premium slider you mention, it is available for customers that have bought the Revolution plugin from the provider.

Thanks

Hi,

The ajax filter can be set by type, and filtered by specific category Id for example
– https://www.screencast.com/t/VpIoSBDDlUJ
There you must enter the category Id’s that you want to display on the block
– https://www.screencast.com/t/Zm2gt3uh
More information about the block options and settings is available here
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

I have inspected your website and it seems to be working properly, the loading speed is very fast
– https://www.screencast.com/t/QCtviL2cce
For the errors try disabling all your plugins except the ones provided with the theme, clear any caching installed and check again. Also update the plugins bundled with the theme to the latest version, from the theme package.

Thanks

Hi,

It seems you have some custom Css that applies to the post title
– https://www.screencast.com/t/XLeYTj2ea
Please check in the Theme panel->Custom Css section if you have any code regarding this, and modify or remove it.
The post title color can be changed from the theme options
– https://www.screencast.com/t/ofqfdgwB

Thanks

Hi,

You could try to add the class that modifies the header menu when sticky to the menu, but that would interfere with the top menu that you have on your website
– https://www.screencast.com/t/689rGLDon1
– https://www.screencast.com/t/hfqYYDcM3iI6
Modification will have to be made to the js of the theme as well. As I understand you want this to apply on a specific page so that would mean more work, if even possible.
You could possibly achieve this another way using Css, to modify the header to look similar to the sticky state
– https://www.screencast.com/t/mdGrr1Mk
And then have that code apply for a particular page, based on the page Id
– https://www.screencast.com/t/GREgtoZ9p
This is the code I used in the example if you should decide to use it, you just have to use the page Id that you want, and enter it in Theme panel->Custom Css

.td-header-menu-wrap-full,
.td-header-menu-wrap,
.td-header-sp-logo {
height: 48px!important;
}
.td-header-style-7 .sf-menu {
margin-top: 0!important;
}
.td-header-style-7 .sf-menu > li > a {
line-height: 48px;
}
.td-header-style-7 .td-header-sp-logo img {
max-height: 55px;
vertical-align: initial;
top: -5px;
}
.td-header-style-7 #td-top-search {
top: 0;
}

Thanks

Hi,

The users have access according to their user roles, in the backend. If you want to hide the admin bar for some user roles you could try a plugin that has that capability. That way you can hide the bar for the users you want while having it available only for admin level role. The theme has no option to hide the admin bar for users.

Thanks

Hi,

Please make sure you have enabled post views in the theme panel
– https://www.screencast.com/t/z6pO1SqSokg
The posts displayed using this option are directly related to the post views, to calculate the most popular. The count will begin from the moment you enable the option.
More information here – https://forum.tagdiv.com/7-days-post-sorting/
After enabling the ajax view count as well, please clear your cache
– https://forum.tagdiv.com/ajax-view-count/

Thanks