Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
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Hello !
Please try updating manually as you can see in our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/
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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
And please make sure that AMP has been installed properly as you can see in our guide here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
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Hello !
You can achieve this by setting this in the block settings as you can see here: https://www.screencast.com/t/Nbl7MXkLyW Please note that this will only work on Flex Blocks.
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Please note that RSS Feed is not a Newspaper Feature and unfortunately it is not covered by the support team at the moment: https://forum.tagdiv.com/newspaper-theme-support/
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Hello !
Only send us an e-mail in order to receive the latest version of WP-Bakery. The credentials are not needed.
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I am not sure I understand your question. Can you provide more information please ?
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Hello !
Please note that this is support not custom work. Unfortunately our support does not cover custom work. For custom work you can contact our custom work team here: https://tagdiv.com/web-development-services/
Thank you for your understanding !
Hello !
You can use the Column text element and simply copy the content you have created in gutenberg and paste in the column text. Or you can create the layout you want by using all the elements available in the Composer.
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Hello !
You can create a post template from the cloud library and use the Adbox element on the template. There you can insert your adsense code. If you already have a template like this, simply duplicate it and remove the ads code. One template you will be using for the good posts with ads and one for the others who can’t run ads: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
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Hello !
You need to upload your picture in order to get an URL and paste it here. I recommend you techsmith: https://www.techsmith.com/screencastcom.html
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Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Hello !
If you are facing any issues with the composer and tried all the options above ( disabling plugins and making sure that the requirements are met ) you can e-mail us with the information required and we will be more than happy to help.
Thank you !
Hello !
1. Please note that on Newspaper theme templates you can only use tagDiv Composer. using any other page builder can create conflicts. let us know if the problem persists with the plugin disabled.
2. The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Hope this will help you!
Thank you!
Hello !
Unfortunately this option is not yet available for mobile theme at the moment.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Hello !
Unfortunately this option is not available in Newspaper Theme. This will require custom coding in order to have it rendered.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Hello !
By editing your header using tagDiv Composer you will be able to remove the social icons element as you can see here: https://www.screencast.com/t/nslhkmuz right click on the element and remove it.
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For the tag please try and write it like this: featured not like this: Featured.
Also for the categories you should be able to select any you want from this dropdown: https://www.screencast.com/t/cFvsvd7T Isn’t this option clickable for you ?
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We have investigated your website and now everything seems to be working fine from what we can see: https://prnt.sc/uctt8p Please make sure that your cache is clear and re-check.
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Please let us know what exactly are you looking to achieve and what are the issues that you’re facing so we can have an ideea about what might happen.
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Hello !
If your posts are all using the same template you can switch the template from Theme Panel – Post settings – Default Post Template ( Sitewide ): https://www.screencast.com/t/4Vep72h4R
Unfortunately there is no other option in order to change them in bulk. This has to be done manually.
Thank you !
Hello !
Unfortunately the only options available for any Flex block can be found in here: https://www.screencast.com/t/SgyhPfwvRnA
At the moment there is no other option for this to be achieved.
Thank you !