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Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and also if possible 1-2 screenshots of you ad code and where you have inserted it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Edit your page using tagDiv composer: https://www.screencast.com/t/O99pQMhLT ; Click on any block and go to Filters: https://www.screencast.com/t/F3Dt6SnjyomZ Set your filters as you can see there so your posts won’t be repeated.

Thank you !

Vlad S
tagDiv Staff

Hello !

For that you will need to use a statistics plugin. This is an option that Newspaper Theme does not offer.

Thank you !

Vlad S
tagDiv Staff

Hello !

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Vlad S
tagDiv Staff

Hello !

The templates can be found in: \wp-content\plugins\td-standard-pack\Newspaper\parts\single

Also you can add CSS Coding in Theme Panel – Custom Code.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Maybe this is possible but unfortunately for this you will have to contact our development team here: https://tagdiv.com/web-development-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please disable this option: https://jetpack.com/support/site-accelerator/ and clear you cache.

Try again and let us know !

Thank you !

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

2. No, you can only use tagDiv Composer as a page builder.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available !

All the Newspaper Theme has been built using tagDiv Composer and only tagDiv Composer is able to edit the templates.

Thank you !

Vlad S
tagDiv Staff

Hello !

By simply adding your ads into Theme panel – Mobile Theme – Mobile ADS they should render on AMP too.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am not sure I fully understand What kind of row are we looking for, what did it contain ?

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Vlad S
tagDiv Staff

Hello !

You can achieve this by removing this code: https://prnt.sc/ty84zz

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to update please follow our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have tested your website but nothing seems to be wrong on any post.

Please make sure to clear your cache and try from another device too.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that depending on the update type. Nothing is updateproof.

For example when Standard pack was implemented, all the files places have been changed. Therefore, not even the child theme was able to figure out where the new elements have been changed.

Also, all the settings from theme panel are stored in the database not in theme’s files.

Also please note that no matter what theme you are running, the best and the correct practice is to have a test website / localhost where you test everything you want before going on the live site. A full backup is required before any major updates. At the moment you can revert back to older updates from Newspaper – Updates.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please use this css code: .tdb_single_comments_count {
display: none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that WP Bakery is up to date and it is active. You can even try and reinstall it.

Let us know the result !

Thank you !3

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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