Hello !

1 and 2: The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

3: The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

4: Please note that automatic update is available only from 10.3.2. You can manually update it. Go to Pointt B. here: https://forum.tagdiv.com/how-to-update-the-theme-2/

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Hello !

You can reset your license by going into Theme Panel – System Status: https://www.screencast.com/t/pBdG9KxqG8t

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Hello !

Please use this code: .g-6 {
margin-top:10px;
}

The codes must be inserted here: https://www.screencast.com/t/fyP7TBVPWvhQ

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Hello !

Please note that unfortunately at the moment you can only have 1 post loop / page. Using more will not work on the live site.

Thank you for your understanding !

Hello !

Unfortunately in Newspaper Theme you cannot add comments on pages. For this you will have to try a 3rd party plugin. We have not tested one so we cannot recommend.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Newspaper Theme will render anything that is supported by wordpress. You can use GIF format ads but please make sure that they are uploaded properly and that they work with wordpress. You can test them by simply creating a new post / page and inserting the ads there.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

You will have to contact your host in this matter. They can add cache to your website too. Let them know about your problem.

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Hello !

The popular post sorting requires this option to be active in the theme panel
– https://forum.tagdiv.com/7-days-post-sorting/
Once you activate that setting the theme will start counting the views posts get. For this to happen the post views have to be active – http://prntscr.com/nli2rx

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Hello !

Unfortunately this is how Bundled plugins work. For more you will have to purchase the plugin.

Thank you for your understanding !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that at the moment Custom Post types are not recognized by the Cloud library templates, therefore the result you are trying to achieve is not possible at the moment.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately this has no solving except changing your characters. This will happen on any wordpress themes.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you don’t have a plugin conflict. From what we can tell this isn’t a Newspaper theme option. If it is a 3rd party plugin than please note that it is not covered by the support team.

Thank you !

Hello !

By using the website manager you will be able to select your footer and edit it as you can see here: https://www.screencast.com/t/FIy3J3wUZErA Select the footer and scroll to the bottom of your page, this should work. Also you will be able to see and edit it.

Thank you !

Hello !

You can create a sidebar using tagDiv Composer as you can see here: https://www.youtube.com/results?search_query=sidebar+tagdiv

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Also in tagDiv Composer you will find Widget Sidebar element which helps you import sidebars created in Appearance – Widgets.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Cloud library templates can be only edited using tagDiv Composer. For more information please follow our guide here: https://forum.tagdiv.com/cloud-library-templates/

Thank you !

Hello !

For that you will have to use a Single post template from the cloud library that can be fully edited using tagDiv Composer. Find out more here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !