Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

Please make sure that AMP has been properly installed and set up on your website: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have activated all the required plugins and that your system status is perfectly running as you can see in our guide here: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

The latest articles option and related posts come from WordPress not from Newspaper Theme. You can disable it from here as you can see: https://www.screencast.com/t/uzXRgXTiHlH

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Taboola is an untested plugin and is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Vlad S
tagDiv Staff

Hello !

We have passed this to our developers and they will fix this in the future updates.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Once opened the tagdiv composer you can either edit the header or the footer by using the website manager: https://www.screencast.com/t/5VkiUmHQvF

You can import or add a different header for the homepage.

Thank you !

Vlad S
tagDiv Staff

Hello !

The ALL link color can be changed from Theme Panel – Theme colors – General Theme Colors – Theme accent colors

Unfortunately that option is not possible.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

We have replied here: https://forum.tagdiv.com/topic/review-ratings-not-appearing/

Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

For Instagram you will need to follow this guide: https://forum.tagdiv.com/instagram-widget/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

For Instagram you will need to follow this guide: https://forum.tagdiv.com/instagram-widget/

For youtube you will need to follow this guide: https://forum.tagdiv.com/youtube-api-key/

Let us know if the issue is still there.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Yoast ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

The fonts available are all that come from Font Awesome plugin. Newspaper Theme does not have a icons integrated. At the moment the only option to upload photos is using a link.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper theme was developed to offer as many options as possible.

By simply clicking on the yellow area you will be able to see how to change the background color: https://www.screencast.com/t/iUqgYPjZz

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website. Also please note that if you are using a Cloud library template or a PRO demo you will have to edit the templates using tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to update the theme please follow our procedure here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Or you can contact our custom work team here for update services: https://tagdiv.com/web-development-services/

Update is not covered by the support team.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Vlad S
tagDiv Staff

Hello !

1: Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

2. Please note that you cannot use WP Bakery page builder on tagDiv Created templates. You can achieve this using tagDiv Composer, for this on your page or homepage you need to use tagDiv Composer, add a row, this can be stretch and you can choose the layout you want -> https://i.imgur.com/pN6vZwR.jpg let’s that you make those settings -> https://i.imgur.com/ISdhMND.jpg now the row is set in 2 but you need it in 5 so you need to set a width in % on each empty column like this -> https://i.imgur.com/aNtYAfw.png -> https://i.imgur.com/vFhzXBl.jpg after that drag an inner row in each empty column -> https://i.imgur.com/FcUVItl.png -> https://i.imgur.com/wUvuvEl.png -> https://i.imgur.com/MlYoS7f.png and in this way you get the 5 columns.

Hope this will help you!

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be translated from Theme Panel – Translations: https://www.screencast.com/t/BNPf5xkOd

Thank you !

Viewing 25 posts - 8,101 through 8,125 (of 18,283 total)