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Vlad S
tagDiv Staff

Hello !

Please clear your cache, we have inspected your website and the resize and menu works perfect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that CSS coding is not a part of support team due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

You can achieve that by creating your custom header using the header manager here: https://forum.tagdiv.com/header-manager/

For custom work inquiries please contact us here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

On your page everything that is inside the sidebar comes from Appearance – Widgets. You can use Single post templates from the cloud library to have a customizable sidebar: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ and for category page you have this: https://forum.tagdiv.com/cloud-library-category-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the Newspaper Theme does not have this option.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and some screenshots in order to have an ideea about what exactly is your issue.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately that option is no longer available without standard pack.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

What items are you trying to delete and what exactly is the process you take to delete an item ?

if you want to delete a row, you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the Newspaper Theme requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ And also please make sure that you are installing the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that your users see those links, we couldn’t find it on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

For that you only have the option from Theme Panel – Theme Fonts.

Thank you !

Vlad S
tagDiv Staff

Hello !

That screenshot has been made in the wordpress page editor here: https://www.screencast.com/t/Qwjtpm1Nq9 By entering there you will see a lot of shortcodes. Try copying those shortcodes from your older version to the newer one. That should help.

Let me know about the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment Newspaper theme Featured audio works only with soundcloud.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

For your issue is the requirement of only activating the standard pack plugin !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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