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Vlad S
tagDiv Staff

Hello !

Unfortunately the Gossip header is included in the standard pack and it doesn’t work without it. You can reproduce it using a blank header and set it up as gossip header without standard pack.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

We have inspected your website and we can see the timezone being set well. Have you re-tested to check and see if it works fine now ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure you have followed our documentation regarding theme Requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and take a look at our page speed tutorial: https://forum.tagdiv.com/how-to-make-the-site-faster/

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for misleading you !

If you’re using a Cloud library header you will have to import the header logo through tagDiv Composer, and the Logo section in theme panel is assigned to the mobile logo. So the logo you import in Theme Panel – Header – Logo and Favicon will be rendered on Mobile Theme.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

If you have deactivated the standard pack plugin you will be able to install only the Pro Demos. You will see the normal demos but you won’t be able to install them.

Demo is a full layout, if you install a demo you will see in your cloud library that the demo automatically imports the footer, header, author, etc templates. you can delete those and create your own or you can modify them.

As a MUST I would say you need to have Header, Footer, Demo or Homepage and a single post template.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Hello in order to define the background color in the content you will have to use the TagDiv Composer and set the ROW background as you can see it here: https://www.screencast.com/t/6lmD6Gjhe

On post and category pages you will have to setup a Cloud Library template in order to edit it using the tagDiv Composer. Find out more about it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry but I don’t fully understand what do you mean. Can you be a bit more specific ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

1. If you want to disable the standard pack you will have to convert to Cloud Library templates and PRO demos.

2. When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and you can set it up from here. If it is empty you will have to add content in it in order to display: https://www.screencast.com/t/Bzi8kbneOKQc

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately that option is not available. You cannot use those to see the views but you can hide them by going into Theme Panel – Post Settings – Post and custom post types.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

I think you meant Infinite scroll option. That can be set up by following our tutorial here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, if you set your template to have single post featured image you can check the lightbox option using the tagDiv Composer as you can see it here: https://www.screencast.com/t/Pl9ugiXb

Thank you !

Vlad S
tagDiv Staff

Hello !

If you want to edit the layout of the demos and aesthetics you will need to use the tagDiv Composer. If the content was created using WP Bakery you should be able to edit it with wp bakery.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Indeed the blocks are gone from the tagDiv Composer without standard pack. All you have are Flex Blocks and big grid flex, You will have to use them in order to achieve the design you want without standard pack.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please activate the standard pack plugin. You will have to edit the header using the tagDiv Composer, select the Sticky Mobile Menu and remove all the content from it: https://www.screencast.com/t/tgQTMVi76R9

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your cache. This is how your website looks to a user: https://www.screencast.com/t/1EF03hl9ghBe

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment you can hide the date only from all the posts as you can see it here: https://www.screencast.com/t/kKSiI2mSnCmF . We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue has been fixed in the Newspaper 10.1 update. Find out how to update here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

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