Hello !

They are installed because they came in a package with the demo. The most needed I would say that are the Single Post ( That is for posts ), category if you want, Header and footer… The others you can remove but you can also leave them since they will not affect your speed or anything.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Hello !

Please make sure you upload your logo in full size as you can see it here: https://www.screencast.com/t/Oxue274e ; If you want to delete a row, you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Also you can edit the sidebar using the tagDiv Composer.

Thank you !

Hello !

For mobile logo you have will have to activate the standard pack plugin at the moment, set the logo and then you can deactivate it back. This issue will be fixed in the future updates.

We are sorry for the inconvenience !

Thank you !

Hello !

You can convert to PRO and it is recommended if you want greater speed. The stept to convert would be to deactivate the Standard pack plugin and after that re-design or adjust your layout if needed, normally there should be no conflict or problem.

I hope this was more helpful.

Thank you !

Hello !

Our developers have not tested Polylang. You will have to test it by yourself and see if how it works.

We are sorry for the inconvenience !

Thank you !

Hello !

If you want 1 column simple select the other layout with 1 column: https://www.screencast.com/t/dA0u5uaBNM

Thank you !

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

I hope this was helpfull !

Thank you !

Hello !

Please reply to that e-mail and we will take a better look at it.

Thank you !

Hello !

This issue has been fixed in the Newspaper 10.1 update. Find out how to update here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Please make sure that you have cleared your cache. also provide a link to your website and we will inspect.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

ello !

Please make sure you have set the Newspaper Theme Requirements accordingly with our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

The lines you see are shortcodes that are being rendered only by the tagDiv Composer which is also a MUST HAVE plugin in order to run Newspaper Theme correctly.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Hello !

DOM elements is all that you find in your website. You can see all the DOMs simply by inspecting your page. Also this doesn’t seem to be theme related since on GTmetrix you have 99 page speed. The network inspection seem to show that your host doesn’t work properly: https://www.screencast.com/t/Awv1yh2ji I’d suggest and changing the host and use a cloudflare.

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Just re-tested them, the issue still doesn’t seem to appear. Please provide a photo with the differences that you’re seeing so we can have an ideea of the issue, maybe we’re looking in the wrong direction.

Thank you !

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We will take a look and answer via e-mail.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !