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Hello @grimorioarcano!
It could be a plugin conflict there or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, so please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.
Thank you!
Hello,
I’m sorry for the confusion, it was emailed with the same problem.
Our developers have made a small fix for those who use that block, you have to deactivate, delete and reinstall tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and clear all cache and try again to edit.
Thank you!
I have two websites on Newspaper theme that I was doing a footer update on. One site saved just fine, the other site’s TagDiv composer is only saving the header area and will not save changes in other sections.
Tried editing the footer in the Home page TagDiv Composer and the Cloud Templates Footer TagDiv Composer. Both times, you only get the confirmation box saying that the header was successfully saved and no confirmation for the footer. Then going on the front end you can see that the footer changes are not saved. I tried clearing the site cache and updating the newspaper theme to 11.4.2, neither of which helped.
Has anyone run across this issue and know how to fix it?
Hi,
The theme functions were moved in the theme plugins, this was a requirement from envato -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
The css can be minified using a cache or optimize plugin, also you can try the CSS Analyzer tool -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!
Sorry. It’s been an hour of the site being a mess and so it was returned to 11.4.1 release.
I hope you are able to figure out what is wrong in the wp_booster legacy plugin. I see others had issues a few months back on updates. I’m going to try the update without WP Cache enabled.
Hello,
I think the problem is that you have a mobile theme plugin enabled, please disable it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Hope this helps you!
Thank you!
Hello @honlim!
Make sure you have the latest update of the theme(11.4.1) and plugins too.
Check your PHP version as well. Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Hope that helps you!
Thank you!
Hello @finrising!
If a code as above is displaying in your frontend, then this means some plugins are deactivated.
It could be a plugin conflict, cache issue or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We recommend you to update the theme and plugins to the latest version in order to have access to the new features and fixes.
Thank you!
Hello @redicon!
This is strange. We recommend using only a builder in the same time.
It could be a plugin conflict there or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, so please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.
Check this topic too: https://forum.tagdiv.com/topic/tagdiv-composer-problem-14/
Let me know the results!
Thank you!
Hello,
Seems you have the mobile theme plugin activated please deactivate it, clear all cache and check after the mobile version, if you don’t want to use the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Hope this helps you!
Thank you!
Hello @muktipolice!
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Let me know the results!
Thank you!
Hello @vegan2go!
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Documentation here: https://forum.tagdiv.com/how-to-add-icons-in-menu/
Thank you!
Hello Zdenko,
I’ve checked your website and it seems that you use Mobile theme plugin. Please deactivate it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Hope this helps you!
Thank you!
Hello @Flash83!
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Dear Team,
I saw an error in the counter of the post.
This post is just posted and on g-analytics I dont’ see those numbers
This in an example https://www.intrieste.com/2022/03/07/news-coffee-time-07-march-2022/
The counter is near the comment, top right, I just use via stylecss the white color to not show it.
Can you help us?
Just an update: I just enabled the AJAX and USE LAST 24/48 HOURS & 7 DAYS POST SORTING & I’m using WP SUPER cache plugin
Thanks
Hello @thegrandes!
Please try to clear the cache and try in an incognito files, or make sure there is not a plugin conflict or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please try to force refresh the page(CTRL + SHIFT + R).
Hope that helps you!
Thank you!
Hello @GamersRD!
Multiple lazy loading active at the same time will most likely cause problems with the images. Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache and let me know the results!
Thank you!
Hello,
Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello @tw144!
It seems that the URL is not working and you have an error to your console. Please make sure it is not from a plugin conflict or anything else which can interfere in that process: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see the results.
You should modify the code to change the link as in the topic my colleague send it to you above. Unfortunately, we do not have any tested plugin in order to achieve what you need there.
Thank you!
Hi,
In case that you set the settings and after the refresh those are removed and are display the old settings, then it can be from an object cache that is apply on backend -> https://i.imgur.com/LEpPQ7i.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
The problem with the css it can be related to a plugin conflict, please make a test only with tagDiv plugins and see if the css filed is working.
Let me know the results!
The mobile version of my site refuses to acknowledge any settings from the mobile theme settings menu. It keeps reverting to the default header and menu colours and the box for custom CSS doesn’t work either.
The header at the top should be white with black logo and text. But it stays black with a black logo. The menu appears red and blue gradient with white text but it should be white background with black text.
Changing the settings, clearing cache etc. does nothing.
Hi meri,
If the “Post settings” is not display in the mobile theme settings, then you have the tagDiv Standard pack enabled and the option can be set from here -> https://i.imgur.com/leXFLne.png
Also, the problem with the author name that it is cut it is because there is et an line height and this is set on 1. I think that you can change it from here https://i.imgur.com/gzDlszI.png and on mobile theme settings https://i.imgur.com/WW3TwX1.png set it on 21px after that clear the cache.
I hope this will help you!
I did what have said, and nothing changed ( I don’t use any cache plugins yet), I don’t know why it is not showing the new template.
Please send me the assign tips in order to check out if I did things right or wrong
Hello @rashedsubaihi !
For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg
In order to see the archive template, you should import and assign one.
Please make sure it is not a cache issue.
Thank you!
