- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Happened to me as well. I went in and reset the Registration Key and then had to put in my registration code again to reactivate. Cleared the cache and everything is back. But yes, it was a big pain!
Hello,
my website is https://www.lavis.at
(I switched Maintenance Mode on to hide the issue)
The page shows the source code right now which is super weird.
I do not know what caused that but ask you for urgent help, thank you!
This is what the website currently shows:
what my website displays right now
Things that I recently changed:
– updated from PHP 7.4 tpo PHP 8.0
– updated all Plug Ins ( not sure which ones updated)
Plug Ins I have:
Advanced Custom Fields
Contact Form 7
Cookie Notice & Compliance for GDPR / CCPA
Google Tag Manager for WordPress
Maintenance
ManageWP – Worker
MaxButtons
Rank Math SEO
WP Super Cache
Yoast Duplicate Post
thank you! urgent help appreciated
Hello!
4. This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.
The other issues seems like a plugin conflict. If you have WP Bakery plugin installed and active, then here is the problem. There is a conflict between TagDiv Composer and WP Bakery. Please deactivate ALL plugins except tagDiv ones, also if you are a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Thank you!
Hello Ade!
Please check if you added some ads code in the theme panel and delete them. Clear all cache and see the results.
Hope that helps you!
Thank you!
Hello!
There could be a cache issue. Please make a test and uninstall the cache plugin and also from your browsers.
Let me know the results!
Thank you!
Hello!
Please provide more information about your issue, screenshots or a video with the settings you make and your website link in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
@Adejayas There is a cache problem, please check.
Thank you!
Hello,
I just checked your website on my mobile and look fine https://i.imgur.com/566EDIs.png -> https://i.imgur.com/KlrraBE.png
Maybe the problem was from the cache.
Thank you!
added WP super cache, turned caching on, deleted cache pages, tested cache, all looked fine. tried safari browser still incorrect.
https://drive.google.com/file/d/1RcEMPjtiLGcwhqrUZP1U4gzi4dE66DR7/view?usp=sharing
@Anamaria thanks for reply!
I asked host about cache plugin, they didn’t tell my but they suggest to change WP Super Cache for LiteSpeed Cache which is compatible with their plugin.
So I changed the plugin to LiteSpeed Cache and will observe.
Thanks!
Hello,
@UdalostiExtra Please provide more details about your issues, because your website doesn’t work, like screenshots.
Also, please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.
Thank you!
Hello,
I just checked your website on more browsers and now looks fine, usually, this problem is from the plugin cache that you use. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
This should work well. Check in the Newspaper -> Plugins.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
@grochu Please clear all cache, also, please let me know what plugin for the cache you have. Also, please ask your host if a plugin for the cache is installed on the server.
@UdalostiExtra we will answer you on your own topic, please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
Hello!
Make sure your required tagdiv plugins are installed and active, check in Newspaper -> Plugins. Delete your cache (also from your browser) and see the results!
Thank you!
Toto support forum je v EN jazyku tak dufam, ze nedostaneme ban. :/
Treba ist po casovej osi uprav, ze kedy to asi nastalo…zapnut Dev Tool v Chrome a pozerat co sa deje…pripade
– purge all v cache (ak mas Redis a pod. aj tú)
– potom vypnut Autoptimize plugin
– zapnut mod “v konstrukcii” a odinstalovat tagDiv Composer,
– purge all v cache (ak mas Redis a pod. aj tú)
– opat nainstalovat tagDiv Composer a aktivovat
– zmazat cache v Browseri
– vyskusat iny Browser
– pozriet kde vsade robis minifikaciu CSS/JS a vypnut ju
– zasa purge all v cache (ak mas Redis a pod. aj tú)
Cistit cache pri kazdej zmene.
!!Pozor po odinstalovani tagDiv Composer sa cely frontend rozbije!! (preto ten maintenance mode)
technicka podpora je v mojom profile napisana mozeme napriamo
Hi.
Our site, https://okobserver.org, is running extremely slow. We have worked with WPMU and their Hummingbird plugin to address these response time issues. WPMU indicates that on the Theme system status page, it does not recognize WPMU’s Hummingbird cache plugin is in use.
—–
Message is: Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
—–
There is no mention of Hummingbird cache. WPMU suggests that TagDiv be notified of this.
We’re losing customers over the slow response time. What can be done here?
Thanks so much for your help.
Hello!
Please delete your cache (also from your browser) and see the results.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Which SEO plugin is used on your website? Please check the settings of the plugin.
Also, delete the cache (also from your browser).
Thank you!
Hello!
Please make sure you install the WP Super Cache plugin and apply this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Thank you!
Hi, I have an issue with my site built with WP, Woocommerce and Newspaper. After installing a caching plugin (WP Super Cache) site speed increased very much, but there is one problem with this. Woocommerce AJAX cart widget is being cached with the rest of the page. It causes situations where some users don’t see products in their cart widgets, and some users can see products they didn’t add to their carts. After a long investigation I am pretty sure that this problem is caused by Newspaper theme. I’ve tried installing some different themes and cart widget caching works fine with those themes (cart widget is not cached). I realized that cart widget in many different themes is added to <head></head> section of the page, while Newspaper adds it to the <body></body> section. Can it be the source of the problem? Is there any solution for this?
PS: I have also described my problem on WP Super Cache forum before I tried to install a different theme: https://wordpress.org/support/topic/wp-sc-caches-woocommerce-ajax-cart/
Best Regards,
MC
I’m looking at my homepage on my Desktop.But,Some pages are showing the mobile version.
why?
I installed a cache plugin. When I deleted the cache, the PC version is displayed correctly.
I don’t want to repeat the same thing. Is there a good way?
I installed AMP ＋ tagDiv Mobile Theme ＋ WP Super Cache something like that.
This is my website https://komeda.shop/
This is the photo that showing mobile version even though I check it on my Desktop
https://snipboard.io/UXPQwp.jpg
Hi guys,
I have a problem: in my AMP version of the website, I no longer see the images if I have the Siteground Optimizer Cache Plugin Activated.
It seems as this:
If I activate the cache, the website load a desktop version without images.
If I deactivate the cache, the wbsite correctly load the AMP version of the post.
I am NOT using tagDiv Mobile Theme, because (for years now) I noticed it create huge problems between desktop and mobile versions of the website. (Meaning I see the mobile versions when I am in the desktop mode).
This version of one of my post in AMP. You can just add /amp to any URL and you will see a image problem.
Any suggestion?
https://www.beautydiary.it/crema-macchie-schiarente/?amp
Hi there,
Same problem here, I have a 403 error in console when trying to load the wp editor in “text with title” tagdic composer. But no cache, security nor server firewall is activate on site.
Any help ?
