Search Results for 'cache'

Hello,

Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
In most cause when the column text not appears is from a plugin conflict.
Please check if you have WP Bakery plugin active because there is a conflict between both page builders

Thank you!

Hello,

Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hi,
When the mobile is display on desktop in most cases the problem is from some plugins, usually this is happen when you are using the mobile theme plugin, most of the time the problems is from cache plugins, those do not have a support for mobile devices(can not differ the mobile theme from main theme). Please make a test, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!

Hello,

Usually, the problem is from the cache plugin used, because the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa).
Also, if you use multiple cache plugins this problem may occur.
We tested and recommend the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello,

Please don’t share your credentials on the forum, if you can contact us via email at contact@tagdiv.com
These guides can help you
https://www.thewindowsclub.com/err_too_many_redirects-this-page-isnt-working-on-chrome
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are set as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

For that demo, there is a SVG code for the logo. Check in the header logo element in SVG tab if it is set it like hide or delete that SVG code, then go to CSS tab and there you can see the color brown in “Background color” and change it.

Do these steps also:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

For the second issue, please provide more information, screenshots and also your website link in order to help you.

Thank you!

Hello!

When I visit your website I can see your latest post there.
Please delete your cache and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

1. When I visit your website I don’t see the title there. Please delete your cache and try again.

2. You can also duplicate the existing template and for assigning another template go to Newspaper -> Theme panel -> Categories -> Select a category you want and there you can find the setting “Category cloud library template” and choose the template from that dropdown for each category.

3. Check also in Dashboard -> Settings -> Discussion if you have the settings with comments enabled.

Thank you!

Hello @rodrigolsantana,

I understand that you asked the host about the security plugin and that it doesn’t have one, right?
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, do you use the Wordfence plugin?

Thank you!

Hello, @thefeedski,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).

This issue can be from the plugin cache you use, when the mobile responsive version is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you use other plugins for cache, those can interfere with the theme and causes this problem.

Hope this helps you!

Thank you!

Hello,

I just made a test with your ID for Twitter and works well => https://www.screencast.com/t/n7tZThCs1Y, please clear your cache.
Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.
Unfortunately, at the moment, our team is working on the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Thank you for your understanding!

Hello !

Please provide a link to your website in order to take a look.

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again and see if the problem persits.

Let us know the results!

Thank you!