- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello !
Your website seems to not load the css files, Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The option are normally working -> https://i.imgur.com/OKVcRmE.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
The time ago format can be set only on single post template from tagDiv Cloud Library -> https://i.imgur.com/40WaMxg.jpg
Let me know the results!
Thank you!
Hi,
Can you tell me whether there are any known issues running Newspaper X on EasyWP WordPress servers operated by Namecheap?
I have cloned a live site from there to my own server to change over to Newspaper X but a number of problems are arising.
1) When I try to use TDComposer to edit the homepage I got a 500 Internal Server error. The server log entry was:
Fri May 15 09:20:08 2020] [error] [client 86.168.47.31:0]
[Fri May 15 09:20:08 2020] [error] [client 86.168.47.31:0] mmap() failed: [12] Cannot allocate memory
[Fri May 15 09:20:08 2020] [error] [client 86.168.47.31:0] End of script output before headers: post.php
I spoke with the server company and they advised to increase server memory in php.ini and wp_config to 512m which I did but this did not resolve the issue.
2) Other errors are:
[Fri May 15 09:30:40 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 109
[Fri May 15 09:30:40 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDSP_THEME_PATH – assumed ‘TDSP_THEME_PATH’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 113
[Fri May 15 09:30:44 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 109
[Fri May 15 09:30:44 2020] [error] [client 86.168.47.31:0] PHP Warning: Use of undefined constant TDSP_THEME_PATH – assumed ‘TDSP_THEME_PATH’ (this will throw an Error in a future version of PHP) in /home/sites/terryally.com/public_html/newsroom/wp-content/plugins/td-composer/td-composer.php on line 113
3) When I try to enable thumb on module/blocks for the template. These were not saving. I installed Regenerate Thumbnail but this was not “seeing” the sizes.
I deleted the entire site and started from scratch with a clean install of WP then installed Newspaper X. Rather than importing the entire site including plugins, I just imported the pages/posts and media. That works.
But that is a workaround. My concern is when I try to go live with Newspaper X on EAsyWP that it might malfunction. The reason that I raise this is because they have a must-use plugin which is proprietary and it blocks plugins like WP-super-cache which is recommended by TagDiv.
My server specs are:
WordPress 5.4.1
Apache/2.4.41 (Unix)
php.ini memory limit: 512MB
PHP version 7.3.15 (EasyWP runs and requires 7.3)
MySQL version 5.0.12
You can see full specs at http://www.terryally.com/info.php.
Any help would be appreciated.
Thanks
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
We have tested your website and everything seems to be working fine.
Please clear your cache, and retry.
Thank you !
Good morning again,
I have installed the WP Super Cache following the steps and I still have the same problem. I have tried uninstalling plug-ins, reinstalling, and the problem persists.
https://ibb.co/HdxNX4K
https://ibb.co/8zNt5GZ
https://ibb.co/3NL5tX1
Mainly it happens when you enter Facebook from the iPhone (any version), and the truth is that our users, over 90%, enter from Facebook, for this reason it is a big problem.
Any recommendation on what can I do?
Thank you.
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Also please make sure that you clear your cache!
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Is just check again, and for me is displaying like in above images.
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
This is strange it should look like this ->https://i.imgur.com/jyvf1Jj.png
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
thanks Calin.
1. need to sort this out. calin… kindly help me. Had changed all your settings as advised. but still the site is very slow.. Mobile is dead slow in loading content and images
https://gtmetrix.com/reports/jebam.in/vXLoVE5B
https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fjebam.in%2F&hl=en
Disabled Jetpack, wordfence as well. still slow.
check on the above link and advise. will share the credentials if required.
2. not able to update newspaper 10 version. cant see any tab.
3. advise on SEO plugins
4. how many posts can we put maximum in this template.
5. As of now sitekit, cache, optimize image plugins are enabled. advise me whether this is ok..
6. advise me whether we can use wordfence or not?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting:
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Also please make sure that you clear your cache!
Thank you !
Hello !
1. The H1s come from the Header Logo which is found on header and footer: https://www.screencast.com/t/XNmDlhhpj
2. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
3. For this please follow this topic here that might be helpful for you: https://www.woorank.com/en/blog/are-text-to-html-ratios-important
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
As seo plugin, we recommend to you Yoast SEO plugin -> https://yoast.com/
Let me know the results!
Thank you!
Hi,
If you are using the view counter and you have a cache plugin too, please enable this option from theme panel -> https://i.imgur.com/3oUEkwG.png -> https://forum.tagdiv.com/newsmag-ajax-views-count/
If this is not the problem, please provide some more details and a link,.
Thank you!
Of course, I’m disapointed with your answer. Is this all the support you can offer ?
1/ WP-Members is widely used and your list of tested plugins is very poor and have no plugin to manage membership
2/ I am on a multi-sites installation (with 2 sites 1st : http://www.vivamagazine.fr & 2nd : blog.vivamagazine.fr, using same theme & plugins installed at network level). No child theme, no cache plugin. I’ve deactivated the WP-Members plugin. This solved the issue on first site but not on second site. Why only one ? How can I force the theme to “rebuild” its installation on the second site ? I’ve tried to disable theme and enable again at network administration level and also activte another theme and switchback to Newspaper without results. I can’t stay like that, it’s not acceptable for my client neither for me.
Note that we have an contract with the French Federation of Professional and Specialized Press who groups 7 press syndicates and thousands of magazines. On the last 6 monthes, I’ve created 3 sites with your plugin and we are in discussion for 5 more sites redesigns this year. I wish I could do it with Newspaper but we need a solid support if we want to build something on it…
Regards,
F. Spiesser
Hello !
Please reset your Instagram Key and clear your cache. The only ID that should work it this: kfanaticsforevs
Instagram key: https://forum.tagdiv.com/instagram-widget/
Let us know the result.
Thank you !
Hi,
make sure that this is not ca cache problem, if you are using cache plugins, please disable theme and check again. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please provide me a link where I can check this problem.
Thank you!
Hi,
Make sure that Search Engine Visibility is unchecked -> https://i.imgur.com/UaC3nNI.png
For meta descriptions, we recommend to use a plugin as yoast seo plugin -> https://yoast.com/meta-descriptions/
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website to can check this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
