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Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

As I can see this is a plugin problem, the images are hardcore by some plugins -> https://i.imgur.com/TKZl1PZ.png please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Mantascx
Participant
#0

Why post view count and google analytics show different amounts of views?
Site shows 92759 views and google analytics shows 187 650 unique views and 328 924 total views for this post

https://vakarinepalanga.lt/2020/03/19/gyvybiskai-svarbus-patarimai-is-kinijos-jokiais-budais-nedekite-iskart-i-saldytuva-parsinestu-maisto-produktu-mes-dezinfekuojame-kiekviena-pakuote-vaizdo-irasas/

ajax view count is enabled and I have WP Super Cache plugin enabled.

Thanks,
Mantas

QSS
Participant
#0

Hello.
Mobile Theme is not working even Mobile plugin is activated
Also in Theme panel (Mobile option) I chose mobile + AMP option
Amp link is working okay, but not the Mobile theme itself. I know that mobile theme must look the same as AMP (just two blocks), but mobile front-page have same blocks as desktop version and they are cut from right side because at some point of squeezing they became not responsive
I do not use any cache plugins and tried to check website from different browsers and devices. The problem remains.
Also I opened frontpage using editor and scrolled till Mobile edit option. ANything I put there did not appears on mobile view of my phone
Please help

My website is:
https://worldnewstribune.com/

navindesigns
Participant
#0

Hi,
I need help with the following:
1- How to I move my logo to the left so it aligned with the rest of the site on the left
2- How do I add an html text link to the right of the date in the top header bar. I would like it to say “LISTEN LIVE”
3- How do I make that same top bar appear on mobile?
4- I am having some cache issues with the site. Ex – I change the social icons to just two but it is still showing 5 icons on my end.

My site
https://balrajdesign.com/winnfm/

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Calin
tagDiv Staff

Hi,

Is look that this problem is caused by cloudflare and is block by CORS, you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

SeaBlueHK
tagDiv Member

Hosting company has fixed some database problem and checked system.
I have all unneccessary plugins and themes unstalled.
Deactivated Cache plugins, cleared all caches from browsers.
Changed to default theme, deleted Newspaper theme then reinstall again.
I have reset the backend theme data.
Also deleted the homepage layout and do it all over again.
However, the same problem still exists.
Do you have any clue where would be the problem?

Thank you!

  • This reply was modified 6 years by SeaBlueHK.
  • This reply was modified 6 years by SeaBlueHK.
  • This reply was modified 6 years by SeaBlueHK.
SeaBlueHK
tagDiv Member

I have deactivate and even deleted ALL unneccessary plugins except tagDiv ones, also I have not installed any cache plugin.

Desktop site seems to be working now, but mobile still have problem.

I have attempted to delete the whole theme to start all over from clean, but whenever I press activate of the default theme, it redirect to Newspaper’s panel. How could I do so?

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please note that the settings made with tagDiv Composer should look the same on you pages and posts, these will look different only if you have a plugin conflict.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also for the header situation, please check how this is look per each viewport -> https://i.imgur.com/nI008cn.png and adjust it after your needs -> https://i.imgur.com/KXAkNAW.png

If I do not understand correctly what do you mean, please provide some more details, some screenshots or a link where I can check these problems.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Make sure that the update procedure went smoothly as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you should be able to work with header styles from theme panel

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Unfortunately I do not quiet understand the problem, please provide some more details and some screenshots or a link where I can check this problem.

Thank you for your understanding!

yunusmitan
tagDiv Member

Hi,

I am using wp fastest cache Do you have any suggestions for this?

wpadminmeanalytics
Participant
#0

Hi!

I have a fresh install of both WordPress and Newspaper. When i create a page i can edit it with Tagdiv composer at first if, but as soon as the page is saved as a draft or published I get the following error notification if editing with Tagdiv composer again: Error at zones: 6(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z).

Moreover, if I set a page as the site start page I can edit it with no problems. If I try to edit a drafted page the following error is displayed in the “Add new” view: Updating failed. Error message: The response is not a valid JSON response.

Installed plugins:

  • Akismet Anti-Spam – inactive
  • tagDiv Cloud Library
  • tagDiv Composer
  • tagDiv Social Counter
  • tagDiv Standard Pack
  • WP Super Cache – Same error before installing this plugin.

I have checked all Requirements for Newspaper and respected all relevant requirements, as well as the relevant point on the Tagdiv composer not working without any success. System status looks all green.

This is a completely new installation and I’m very surprised it doesn’t work out of the box. Any help is appreciated!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

For me the footer is the same for CPT as for the rest of the website -> https://i.imgur.com/BiRlwtc.png -> https://i.imgur.com/S80VjT4.png -> https://i.imgur.com/k9Vrxby.png

For the problem with unsaving, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you are using the last version of Newspaper theme, v10.3.1
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

The “Current page was not created by TD Composer” message or the status of those custom fields or if you update the page from backend, those will not cause any problems.

Also most of the problems are caused by untested plugins, therefore we recommend to make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you want us to check this problem, I think that it will be better to make a staging website and set a copy of your website there, in this way we’ll not be problems when we investigate these problems, for this you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email. But first make sure that you have checked all the steps mentioned above.

Let me know the results!
Thank you!

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