- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
As mentioned above this is caused by cache. If you have set up WP Super Cache then you will have to contact your host and let them know to remove your cache.
Thank you !
Hi fatih-2,
Are you using the mobile theme plugin ? the mobile theme plugin provide a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se
Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only you can use the amp option from mobile theme (to use the mobile theme template on amp) or you can disable the plugin.
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Your view is correct.i am not using child theme.I cleared Cache. but same issue is there in Google chrome & Mozilla Firefox
(Google chrome) i tried in guest mode also
https://www.screencast.com/users/web8027/folders/Default/media/65a8bd3d-e18a-4080-ae18-06dcf69fe7f4
https://www.screencast.com/users/web8027/folders/Default/media/186382f6-fde6-4da2-90dc-1290963c7825
(Mozilla Firefox)://content.screencast.com/users/web8027/folders/Default/media/f7c1f03a-dff9-41bd-9509-fcf5fc6014c9/12.png
in uc browser showing properly
https://www.screencast.com/users/web8027/folders/Default/media/d402cb9e-76e4-4dbb-802d-d9c247a4b9f9
what I have to do? Please help
Hi,
The video playlist need to be set as in our documentation from here -> https://forum.tagdiv.com/newsmag-video-playlist/ also in the latest period YouTube made some changes that seems to interfere with the theme element from YouTube.
If the problem is not solved after you clear the cache, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
I have the Romania news Pro theme installed, but in the individual post, it gives me a couple of bugs.
One: Although I have disabled some parameters like post views or comments number, still appears in the post.
Two: despite loading the Spanish translation into Translations, on the Newspaper theme panel, English phrases continue to appear. Here I leave screenshots in a pdf https://adobe.ly/2umUr7Z
I don’t have any cache plugin installed
In Clasic mode of page I’ve changed (old video removed, new video added) new video Ids: “j5oCTg_W5A,3gEU2EzE0To,ic-cuj-bEbU,epf4SOqKpz0,z5uo59Gso88,fEzL55IrzAU,PYJS1GOwYa0,Yv02LINbtuU,9P_PJsOHBB8”
screen – https://www.screencast.com/t/k1bBKpZ3jS
Cache was cleared – https://www.screencast.com/t/ztzhcQhCG1v
By the way, post ids are showed correctly
Screen2 – https://www.screencast.com/t/DYFiOCmF8ZS
Hi Vlad – I’ve applied this from theme panel – header (https://www.screencast.com/t/HPSgGVD34) and cleared my cache. It is working for the home page (https://www.screencast.com/t/2AcTChqT) but not for posts (https://www.screencast.com/t/kXf3w2Gm). Could you have a look and let me know why?
Hi,
I use cache plugin and I can’t disable it because the site is extremely slow loading after 10 seconds
HI Invalid reply from server endpoint. issue.
Plenty of memory on a dedicated server with a separate db server
Here is my config
Registration key i 26943bcf – **** – **** – **** – ed8833175b9d Reset key
Theme name i Newspaper
Theme version i 9.6.1
Theme database version i 9.6.1
HTTP channel test wordpress
php.ini configuration
Server software i Apache
PHP Version i 7.2.27
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 14400
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.rep-am.com
WP Site URL i https://www.rep-am.com
WP version i 5.3.2
WP multisite enabled i Yes
WP Language i en_US
WP Memory Limit 1 GB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
NOte: this is false, I have WP super cache installed. We also use engitron on the entire server.
define(‘WP_MEMORY_LIMIT’, ‘1024M’);
define(‘WP_MEMORY_MAX_LIMIT’, ‘2048M’);
What is even more strange is that on the same WP network we have another subdomain site that uses the same version of Newspaper (different license) and it works fine.
Hi,
I think that after you deactivate the mobile theme plugin all you need to do was to what or clear manually the cache.
If there are other problems, just let me know!
Thank you!
Hi,
For me is looking differnet -> https://i.imgur.com/I1dGRHo.jpg
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Also please notice that we do not recommend to use more then one builders on a page, also the Elementor plugins was not tested with our theme, therefore we can not say if this will work or not with our theme.
Let me know the results!
Thank you!
Hi,
Please update the them to version 10.3 clear all cache and check again. make sure that the Instagram is set as in our documentation from here -> https://forum.tagdiv.com/instagram-widget/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Let me know the results.
Thank you.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect the background image.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
In most cases it is a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you change the slug too -> https://i.imgur.com/PPsuJPx.png
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello !
Please check for your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Please notice that tagDiv Cloud Library need to be deleted and reinstall it from Newspaper> Plugins, only deactivate and activate it back will not work.
If you want to edit the footer, then you’ll need to edit it from a page, for example your can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole webpage from fronted).
Also the mobile problem can be a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also we do not recommend to use the tagDiv Cloud Library and WPBakery on your website, if you are using both of theme, then you’ll need to choose only one and deactivate the other one.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello
I purchased the Newspaper theme. and installed it and it works like a charm,
however when I go to pots => categories and edit their names, the new names
appear on the dashboard but not on the site, the old names remain, and few
of the new categories are shown in the “More” tab.
I tried deleting the cache on WordPress and on my browser but nothing happens.
Here are some screenshots:
hey Calin,
Thanks, I followed your advice contacted the host, they checked everything out, escalated and then confirmed that the issue lies with the theme design.
They thought it was “Modsecurity rule which has caused the issue was added to white list.”
But it still didn’t work.
I’ve put the licence key inand have been clearing cache everytime a change is made but no options on the theme panel will allow me to update.
Any other things it could be?
Thanks,
Tom
