Page 491 – tagDiv support

tagDiv Staff

#332051

Feb 19, 2020 at 8:28 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

renzosm

tagDiv Member

Newspaper panel doesn't update - reply

#332014

Feb 18, 2020 at 11:19 pm

I had this same issue. it was my cache system. disable all cache first. save your options and then it will worked.

well it worked for me.

Vlad S

tagDiv Staff

Blocks Stretching - reply

#331982

Feb 18, 2020 at 5:34 pm

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Footer Issue at Article Post Page - reply

#331979

Feb 18, 2020 at 5:27 pm

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Mobile AMP version For Post not centred - reply

#331978

Feb 18, 2020 at 5:25 pm

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Mobile header – how to enlarge main logo? - reply

#331974

Feb 18, 2020 at 5:16 pm

Hello !

The Theme panel – Header should apply your header globally.

Please make sure to clear your cache.

Thank you !

Vlad S

tagDiv Staff

How to Redirect all mobile visitors to AMP? - reply

#331970

Feb 18, 2020 at 5:01 pm

Hello !

99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S

tagDiv Staff

Error Replace Image in TagDiv Composer - reply

#331967

Feb 18, 2020 at 4:48 pm

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Ads Header Desktop Yes, Mobile No - reply

#331951

Feb 18, 2020 at 4:05 pm

Hello !

Please clear your cache and recheck your website. We have investigated your website and we couldn’t see any ads on your pages / posts.

Thank you !

Vlad S

tagDiv Staff

Problems with the responsiveness of the galleries on the iPad - reply

#331941

Feb 18, 2020 at 3:12 pm

Hello !

We have tested your website using the iPad and everything shows correct on our end. Please clear your cache and try again and let us know !

Thank you !

Saint Epondyle

Participant

Broken theme config & images - topic

#0

Feb 18, 2020 at 1:07 pm

Hi there,

Whithout any action of mine today, my site is broken. No featured image or footer / header configuration.

https://saint-epondyle.net/blog/

I’ve disabled my cache & plugins with no effect.
Could you please help me fixing this problem ?

Many thanks.

Vlad S

tagDiv Staff

Demos are not getting installed properly - reply

#331916

Feb 18, 2020 at 11:44 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Cannot share via Chrome's share menu - reply

#331886

Feb 18, 2020 at 10:03 am

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Google Tag Manager NOT firing - reply

#331871

Feb 18, 2020 at 9:13 am

Hello !

Please insert your codes in Theme Panel – Analytics / JS Codes: https://www.screencast.com/t/gPidh1xe

Clear your cache and try again.

Thank you !

Vlad S

tagDiv Staff

Flex Block - reply

#331866

Feb 18, 2020 at 8:48 am

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

article preview - reply

#331863

Feb 18, 2020 at 8:32 am

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

lenguajevisual

Participant

Problems with memory and plugin td composer. Exhausted memory - topic

#0

Feb 18, 2020 at 12:29 am

I am using Apache with its theme and I have noticed that my instances in AWS are overloaded.
My configuration is with PHP7.3 and I have 256Mb of memory configured, I previously had 512M for php.

My web server is constantly falling despite having a load balancer with 5 instances of 8GB each.

------------------------------------- /var/log/httpd/error_log ------------------------------------- mmap() failed: [12] Cannot allocate memory

mmap() failed: [12] Cannot allocate memory [Mon Feb 17 21:48:21.902158 2020] [php7:error] [pid 3913] [client 172.31.73.248:35628] PHP Fatal error: Out of memory (allocated 18874368) (tried to allocate 40960 bytes) in /var/app/current/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1670, referer: https://lpderecho.pe/ mmap() failed: [12] Cannot allocate memory mmap() failed: [12] Cannot allocate memory [Mon Feb 17 21:48:22.037790 2020] [php7:error] [pid 3913] [client 172.31.84.215:56100] PHP Fatal error: Out of memory (allocated 35651584) (tried to allocate 40960 bytes) in /var/app/current/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1670 mmap() failed: [12] Cannot allocate memory mmap() failed: [12] Cannot allocate memory mmap() failed: [12] Cannot allocate memory mmap() failed: [12] Cannot allocate memory

My htacces

# BEGIN W3TC Page Cache core <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteCond %{HTTPS} =on RewriteRule .* - [E=W3TC_SSL:_ssl] RewriteCond %{SERVER_PORT} =443 RewriteRule .* - [E=W3TC_SSL:_ssl] RewriteCond %{HTTP:X-Forwarded-Proto} =https [NC] RewriteRule .* - [E=W3TC_SSL:_ssl] RewriteCond %{HTTP:Accept-Encoding} gzip RewriteRule .* - [E=W3TC_ENC:_gzip] RewriteCond %{HTTP_COOKIE} w3tc_preview [NC] RewriteRule .* - [E=W3TC_PREVIEW:_preview] RewriteCond %{REQUEST_METHOD} !=POST RewriteCond %{QUERY_STRING} ="" RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC] RewriteCond %{REQUEST_URI} \/$ RewriteCond "%{ENV:PHP_DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L] </IfModule> # END W3TC Page Cache core # BEGIN W3TC Browser Cache <IfModule mod_mime.c> AddType text/css .css AddType text/x-component .htc AddType application/x-javascript .js AddType application/javascript .js2 AddType text/javascript .js3 AddType text/x-js .js4 AddType video/asf .asf .asx .wax .wmv .wmx AddType video/avi .avi AddType image/bmp .bmp AddType application/java .class AddType video/divx .divx AddType application/msword .doc .docx AddType application/vnd.ms-fontobject .eot AddType application/x-msdownload .exe AddType image/gif .gif AddType application/x-gzip .gz .gzip AddType image/x-icon .ico AddType image/jpeg .jpg .jpeg .jpe AddType image/webp .webp AddType application/json .json AddType application/vnd.ms-access .mdb AddType audio/midi .mid .midi AddType video/quicktime .mov .qt AddType audio/mpeg .mp3 .m4a AddType video/mp4 .mp4 .m4v AddType video/mpeg .mpeg .mpg .mpe AddType video/webm .webm AddType application/vnd.ms-project .mpp AddType application/x-font-otf .otf AddType application/vnd.ms-opentype ._otf AddType application/vnd.oasis.opendocument.database .odb AddType application/vnd.oasis.opendocument.chart .odc AddType application/vnd.oasis.opendocument.formula .odf AddType application/vnd.oasis.opendocument.graphics .odg AddType application/vnd.oasis.opendocument.presentation .odp AddType application/vnd.oasis.opendocument.spreadsheet .ods AddType application/vnd.oasis.opendocument.text .odt AddType audio/ogg .ogg AddType application/pdf .pdf AddType image/png .png AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx AddType audio/x-realaudio .ra .ram AddType image/svg+xml .svg .svgz AddType application/x-shockwave-flash .swf AddType application/x-tar .tar AddType image/tiff .tif .tiff AddType application/x-font-ttf .ttf .ttc AddType application/vnd.ms-opentype ._ttf AddType audio/wav .wav AddType audio/wma .wma AddType application/vnd.ms-write .wri AddType application/font-woff .woff AddType application/font-woff2 .woff2 AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw AddType application/zip .zip </IfModule> <IfModule mod_expires.c> ExpiresActive On ExpiresByType text/css A31536000 ExpiresByType text/x-component A31536000 ExpiresByType application/x-javascript A31536000 ExpiresByType application/javascript A31536000 ExpiresByType text/javascript A31536000 ExpiresByType text/x-js A31536000 ExpiresByType video/asf A31536000 ExpiresByType video/avi A31536000 ExpiresByType image/bmp A31536000 ExpiresByType application/java A31536000 ExpiresByType video/divx A31536000 ExpiresByType application/msword A31536000 ExpiresByType application/vnd.ms-fontobject A31536000 ExpiresByType application/x-msdownload A31536000 ExpiresByType image/gif A31536000 ExpiresByType application/x-gzip A31536000 ExpiresByType image/x-icon A31536000 ExpiresByType image/jpeg A31536000 ExpiresByType image/webp A31536000 ExpiresByType application/json A31536000 ExpiresByType application/vnd.ms-access A31536000 ExpiresByType audio/midi A31536000 ExpiresByType video/quicktime A31536000 ExpiresByType audio/mpeg A31536000 ExpiresByType video/mp4 A31536000 ExpiresByType video/mpeg A31536000 ExpiresByType video/webm A31536000 ExpiresByType application/vnd.ms-project A31536000 ExpiresByType application/x-font-otf A31536000 ExpiresByType application/vnd.ms-opentype A31536000 ExpiresByType application/vnd.oasis.opendocument.database A31536000 ExpiresByType application/vnd.oasis.opendocument.chart A31536000 ExpiresByType application/vnd.oasis.opendocument.formula A31536000 ExpiresByType application/vnd.oasis.opendocument.graphics A31536000 ExpiresByType application/vnd.oasis.opendocument.presentation A31536000 ExpiresByType application/vnd.oasis.opendocument.spreadsheet A31536000 ExpiresByType application/vnd.oasis.opendocument.text A31536000 ExpiresByType audio/ogg A31536000 ExpiresByType application/pdf A31536000 ExpiresByType image/png A31536000 ExpiresByType application/vnd.ms-powerpoint A31536000 ExpiresByType audio/x-realaudio A31536000 ExpiresByType image/svg+xml A31536000 ExpiresByType application/x-shockwave-flash A31536000 ExpiresByType application/x-tar A31536000 ExpiresByType image/tiff A31536000 ExpiresByType application/x-font-ttf A31536000 ExpiresByType application/vnd.ms-opentype A31536000 ExpiresByType audio/wav A31536000 ExpiresByType audio/wma A31536000 ExpiresByType application/vnd.ms-write A31536000 ExpiresByType application/font-woff A31536000 ExpiresByType application/font-woff2 A31536000 ExpiresByType application/vnd.ms-excel A31536000 ExpiresByType application/zip A31536000 </IfModule> <IfModule mod_deflate.c> AddOutputFilterByType DEFLATE text/html text/richtext text/plain text/xsd text/xsl text/xml image/bmp application/java application/msword application/vnd.ms-fontobject application/x-msdownload image/x-icon application/json application/vnd.ms-access video/webm application/vnd.ms-project application/x-font-otf application/vnd.ms-opentype application/vnd.oasis.opendocument.database application/vnd.oasis.opendocument.chart application/vnd.oasis.opendocument.formula application/vnd.oasis.opendocument.graphics application/vnd.oasis.opendocument.presentation application/vnd.oasis.opendocument.spreadsheet application/vnd.oasis.opendocument.text audio/ogg application/pdf application/vnd.ms-powerpoint image/svg+xml application/x-shockwave-flash image/tiff application/x-font-ttf application/vnd.ms-opentype audio/wav application/vnd.ms-write application/font-woff application/font-woff2 application/vnd.ms-excel <IfModule mod_mime.c> # DEFLATE by extension AddOutputFilter DEFLATE js css htm html xml </IfModule> </IfModule> <FilesMatch "\.(css|htc|less|js|js2|js3|js4|CSS|HTC|LESS|JS|JS2|JS3|JS4)$"> FileETag MTime Size <IfModule mod_headers.c> Header unset Set-Cookie </IfModule> </FilesMatch> <FilesMatch "\.(html|htm|rtf|rtx|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|TXT|XSD|XSL|XML)$"> FileETag MTime Size </FilesMatch> <FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|webp|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|webm|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|_ttf|wav|wma|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|WEBP|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|WEBM|MPP|OTF|_OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|_TTF|WAV|WMA|WRI|WOFF|WOFF2|XLA|XLS|XLSX|XLT|XLW|ZIP)$"> FileETag MTime Size <IfModule mod_headers.c> Header unset Set-Cookie </IfModule> </FilesMatch> <FilesMatch "\.(bmp|class|doc|docx|eot|exe|ico|json|mdb|webm|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|pot|pps|ppt|pptx|svg|svgz|swf|tif|tiff|ttf|ttc|_ttf|wav|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|BMP|CLASS|DOC|DOCX|EOT|EXE|ICO|JSON|MDB|WEBM|MPP|OTF|_OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|POT|PPS|PPT|PPTX|SVG|SVGZ|SWF|TIF|TIFF|TTF|TTC|_TTF|WAV|WRI|WOFF|WOFF2|XLA|XLS|XLSX|XLT|XLW)$"> <IfModule mod_headers.c> Header unset Last-Modified </IfModule> </FilesMatch> <IfModule mod_headers.c> Header set Referrer-Policy "no-referrer-when-downgrade" </IfModule> # END W3TC Browser Cache # BEGIN W3TC CDN <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> # END W3TC CDN # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress

<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Vlad S

tagDiv Staff

When click on three line icon to see categories nothing happens - reply

#331792

Feb 17, 2020 at 4:29 pm

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

Mobile theme on computer - reply

#331776

Feb 17, 2020 at 3:45 pm

Hello !

99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S

tagDiv Staff

Mobile Plugin issue - reply

#331769

Feb 17, 2020 at 3:31 pm

Hello !

99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S

tagDiv Staff

Big grid dont show all posts - reply

#331762

Feb 17, 2020 at 3:13 pm

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Simion C.

tagDiv Staff

How to Redirect all mobile visitors to AMP? - reply

#331744

Feb 17, 2020 at 2:34 pm

Hi,

Why would you like to do that exactly? AMP is served by Google, through the search results page – https://prnt.sc/r3igi8 and lately some socials are serving AMP as well for mobiles.

The cached AMP versions of your content can only be accessed through the Google SERP.
If you check AMP only, that means that the mobile theme will be used only for visitors coming from Google, the others will see the responsive version of the website. An option to serve AMP for all users does not exist, I don’t believe that is even possible.

Thanks

ir

tagDiv Member

How to disable AMP version on home page? - reply

#331724

Feb 17, 2020 at 12:15 pm

I’ve resolved it- there was cache issue. Please help me with the question posted here: https://forum.tagdiv.com/topic/changing-amp-slug-from-example-comamp-to-example-comamp/

Vlad S

tagDiv Staff

Theme Menu Keep Disappearing! - reply

#331710

Feb 17, 2020 at 10:25 am

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S

tagDiv Staff

sub menu non funzionante - reply

#331708

Feb 17, 2020 at 10:08 am

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gat_gtag_UA_43963494_1	1 minute	This cookie is set by Google and is used to distinguish users.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

Cookie	Duration	Description
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSC	session	This cookies is set by Youtube and is used to track the views of embedded videos.

Cookie	Duration	Description
CONSENT	16 years 5 months 26 days 13 hours 25 minutes	No description
yt-remote-connected-devices	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.
yt-remote-device-id	never	This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video.