Search Results for 'cache'

Hi,

Please make sure that this is not a plugin conflict, please deactivate all non theme plugins, clear all cache and try again!
If there is still a problem, please provide a link were I can inspect it!

Thank you for your understanding!

Hi Chandan,

Unfortunately we did not tested that plugin with our theme, so we can not say what are the settings, but this is usually a cache problem, clear all cache and the problem should disappear.

Thank you!

Hi Siebren10,

Please use only this option -> https://www.screencast.com/t/rdGNpNA8
How to Make an AMP ready Website with Newspaper Theme ->https://tagdiv.com/amp-newspaper-theme/
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Also I check you menu and now is working -> https://www.screencast.com/t/Axctsvt01ms and the content is look normal -> https://www.screencast.com/t/deXJ7eMRXLS

Thank you for your understanding!

Hi,

This can be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again!

Also please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

Also lease check similar topics -> https://forum.tagdiv.com/topic/newsmag-tagdiv-amp-plugin-the-amp-validator/

Thank you for your understanding!

Hi,

Is look like you are using a plugin that make the thumbs image to have width and height 1px -> https://www.screencast.com/t/9nWx7BmP

Could be caused by the Cloudflare rocket loader
– https://forum.tagdiv.com/cloudflare-cdn/
Please deactivate all non theme plugins, clear all cache and try again.
Also please purge CDN.

Thank you.

Hi,

Please try with amp activate on other browsers too, is possible to have some extension for java script, also this can be a plugin conflict, maybe you are using some plugins for protect copy content, please deactivate all non theme plugins, clear all cache and try again.

Thank you for your understanding!

Hi,

Please provide some more details about this problem, what code, what you want to achieve
? maybe you set a code but is apply the one from cache, or maybe is not strong enough to be apply.

Thank you for your understanding!

Hi,

Please make sure that you set the page menu like in our documentation -> https://forum.tagdiv.com/page-menu/
Also please make sure that there is not a plugin conflict, please deactivate all non theme plugins and clear all cache.

If there is still a problem please provide some screenshots with the settings you made for page menu.

Thank you for your understanding!

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully -> https://tagdiv.com/newspaper-theme-requirements/

Also please check if you do not have and code in theme panel that can make this problem.

Thank you for your understanding!

Hi,

Please check our new documentation for the new mobile theme from Newspaper 9.6
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

The mobile layout is different from the desktop layout only the responsive version of theme show the desktop layout on mobile.

@Siebren10
Unfortunately the mobile theme do not take the desktop version, maybe in coming update will be some more option to can make the layout form mobile theme more friendly.
Please provide some more details and some screenshots from were I can see what is the problem.

@grochu
Usually when the mobile version appear on desktop is a cache problem, please make sure that you clear all cache ( we recommend to clear cache after each update ), and try again.

Thank you for your understanding!

Hi,

Unfortunately we can not make test on flipboard, is untested with our theme, what you can do is to use the browser to open the post instead of flipboard, sorry!

Also please make sure that you do not have a plugin conflict, deactivate all plugins except tagDiv Composer, clear all cache and try again.

Thank you for your understanding!!

Hi,

Our theme never have this size of thumb (75×50) for gallery our theme use the 80×60 -> https://www.screencast.com/t/UfJUm7xL

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have any plugins that make this problem, please deactivate all non theme plugins, clear all cache and try again to see if the problem is still there.

Please provide a like were I can inspect this problem, in this way I will be able to provide you a better answer.

Thank you for your understanding!

Hi,

In the most of the cases this is a plugin conflict, please deactivate all non theme plugins, clear all cache and try again!

Thank you!

Hi,

That is quite an an old theme version from which you are updating. Here you can find a changelog for each theme update, to see what has been modified, new features etc
– https://themeforest.net/item/newspaper/5489609 (bottom of the page).

Update guide if necessary here – https://forum.tagdiv.com/how-to-update-the-theme-2/

That error you mention is in most cases related to insufficient memory
– https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

The theme requirements guide has been updated as well, please check it carefully and if necessary ask your hosting provider to increase the values of the parameters mentioned in it
– https://forum.tagdiv.com/requirements-for-newspaper/
For the WP memory we recommend a value of 256M.

After the update, deactivate/delete all the old theme plugins and install the new ones from the theme package plugins folder.

As a side note, the tagDiv composer will be automatically installed and activated after you update the theme. This composer could interfere with specific WPBakery elements or layouts. If that is the case, please disable it.

Also update WPBakery to the latest version if you use it (theme package contains version 5.6)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

The option to edit pages with WPBakery should appear same as before
– https://www.screencast.com/t/ag8uBzu2Hzx
– https://www.screencast.com/t/JhLAoUdzm

After you update clear all the website caches, CDN, browser cache. Let us know if you have problems.

Thanks

Hi,

In the most cases this is a plugin conflict, please try to remove all of the untested plugins, make sure if you are using the latest version of the theme, clear all the caches and check the results. I’m here to assist you.

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

In the most cases this is a plugin conflict, please try to remove all of the untested plugins, make sure if you are using the latest version of the theme, clear all the caches and check the results. I’m here to assist you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

I make some test, but I can not recreate this problem -> https://www.screencast.com/t/w6UHN547UUT

But if this is a problem for you, then you’ll need to edit the demo file and set there the header color gradient, you need to go in Newspaper>includes>demos>fast>demo_style.css
on line 15
https://www.screencast.com/t/IbKm1xAoc3h
https://www.screencast.com/t/GYqLtetMzTp
Because first time is load the style from the theme files and after that will be load the one from theme panel, also please make sure that you clear all cache after you do those changes.

Thank you for the understanding.

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have any plugins that make this problem, please deactivate all non theme plugins, clear all cache and try again to see if the problem is still there.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that you clear all cache after you save the settings that you made in theme panel ( -> https://www.screencast.com/t/mFo9cwDgKL ), also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and check again.

If the Breadcrumbs still do not show please use this custom css
-> https://www.screencast.com/t/5vwprKkTNlS
.td-blog-beauty .td-header-style-11 + .td-category-header .td-crumb-container {
display: block;
}

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

This is happen because you have in settings > discussion check the box for automatically close comments after a set numbers of days -> https://www.screencast.com/t/96CzDYJIrl please unchecked the box and save the settings, after that clear all cache and see if there is still a problem ( the “Comments are closed” text should disappear and comments will be open again ).

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!