- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Since the issue does not occur when you are logged in, it is most likely connected to a cache plugin or one of its configurations.
Problems like this are often caused by JavaScript or CSS optimization settings, so I recommend reviewing those options carefully.
If everything works correctly while you are logged in, then the issue is likely related to the plugin you are using or its settings.
Please make sure to clear all cache. I noticed that you are using LiteSpeed Cache, which has multiple caching options. In most cases, issues like this are caused by JavaScript or CSS optimization settings.
Hi,
It appears to be the mobile theme on desktop. Did you install the tagDiv Mobile theme plugin? If so, please disable teh plugin, clear all cache, and teh responsive version will be used on mobile.
Hi,
This situation is usually related to the JS code that should be executed to display the mobile menu, so this should be added as an exception from teh cache.
I see that you have a standard header, so there is a smaller problem, because the code on the standard pack has a single JS file, which is not on the elements as the cloud templates. The file that should be excluded is tagdiv_theme.min.js also another file that can be excluded is the theme file for js tagdiv-theme.js and minify version tagdiv-theme.min.js
Hello tagDiv Team,
I hope you are doing well.
I am writing regarding a long-standing issue I have been experiencing with the Newspaper theme. This problem has been happening for approximately 7 years. I always hoped that future updates would eventually fix it, but unfortunately, it still persists.
The issue occurs when I use Cloudflare with the “Cache Everything” rule enabled (caching full HTML). This configuration has significantly improved my website performance and loading speed, which is extremely important for my project.
However, the problem is specifically with the mobile menu.
Randomly, when visiting the site on mobile and tapping the menu icon (hamburger icon) to open the side menu, the menu becomes completely unresponsive and does not open. The icon appears, but tapping it does nothing.
This issue:
Only happens on mobile devices.
Happens randomly — sometimes the menu works perfectly, other times it becomes blocked.
When it fails, it stays blocked until cache is cleared or refreshed.
Seems related to Cloudflare caching full HTML content.
Because it is random, you may sometimes see it working and sometimes not.
Please test this URL on a mobile device:
https://www.bibliatodo.com/TestimoniosCristianos/de-indigente-a-predicador-testimonio-impactante/
I have also recorded a video demonstrating the issue and will provide the video URL below.
After many years trying to investigate and solve this on my own without success, I was even considering changing the theme. However, I realized I never formally contacted you about this issue.
So I am reaching out with the hope that you can guide me toward a proper solution or best practice configuration when using Cloudflare Cache Everything together with Newspaper theme.
Could you please advise:
Is there any known compatibility issue between Newspaper and full HTML caching?
Is there a recommended Cloudflare configuration for this theme?
Are there specific scripts, cookies, or paths that should be excluded from caching?
Is there a known fix for the mobile menu becoming unresponsive under aggressive caching?
I truly appreciate your support and guidance.
Thank you very much in advance.
Best regards.
Hi,
Yes, those are theme-related. What can be done is to use a cache plugin like WP Rocket (or similar) and the results inpagespeed wil be improved.
Those files are necesary becouse are containg the theme cs and js, but with a good cache pluginor optimize css and js plugn, those can be optimized and get better performance in Pagespeed.
Hi,
In about 99% of cases, this issue is related to caching on the backend—most commonly object caching.
Please check whether any caching is enabled for logged-in users on the dashboard, especially object cache. If it is enabled, disable it and clear all caches. Also, make sure to delete the object cache file.
So, I added the other two js. When I clear the cache for a minute, everything works fine, but then everything crashes and the menu is no longer clickable. I’ve never had this problem with either wp-rocket or Newspaper. What’s going on? This problem is causing significant damage to the magazine because the categories aren’t being seen by mobile visitors.
Hi,
It appears that your website is displaying the tagDiv Mobile Theme version on desktop. This is usually related to the cache plugin the option for separate mobile cache was not enabled.
Could you please confirm if you actually want to use the tagDiv Mobile Theme plugin, or if you would prefer to use the responsive desktop version on mobile devices?
If you prefer the responsive version, you can simply disable the tagDiv Mobile Theme plugin and then clear all caches (including your caching plugin and browser cache).
Hi,
Please exclude those js file from the cache settings:
tdbMenu.js
tdMenu.js
tdAjaxSearch.js
tdbSearch.js
I hope this will help you!
Hi,
I noticed that our mobile menu doesn’t work when pressed. Sometimes it opens, other times it blocks scrolling, and other times it works. If I clear the cache, it works for a while, then it freezes again. I tried removing and adding it again, but there aren’t many options to change.
You can check http://www.moviemag.it
Thanks
After updating to version 12.4.7, the TagDig editor loops when saving. Additionally, I’ve encountered wp_booster errors:
Error 1: td_api_base::mark_used_on_page : a component with the ID: td_cache is not set
Error 2: Missing parameter: ‘file’ in td_autoload_classes.php
These errors don’t prevent me from working, but they do create a lot of graphical issues. Is there a solution, possibly an official one?
Hi there – I have a shortcode [wpsummarize] I am using on a CPT from the popular plugin WPSummarize, and can see it render correctly in the TagDiv Composer, but for some reason it is not displaying on the front of site. Its just blank.
I have cleared cache, object cache and Cloudflare, but its still not working.
Any ideas how to make the shortcode appear on the front of the site?
Hello,
1. You can see the subscribers details in Opt-in Builder > Subscriptions underthe subscription tab – https://i.imgur.com/aQWMPQ2.png (click on arrow to expand details) https://forum.tagdiv.com/subscriptions/
2. This situation can be related to more situations, for example, if you have object cache, cache on the browser.
Thank you!
Hi,
The theme uses admin-ajax to handle the request to the database. Now each block from a page will make it’s on requets, so what you can do is to reduce the number of blocks on your pages.
What you should do is to use a good cache plugin, and I see that you already use CDN/Cloudflare.
Another option that can help is the flex blocks the cache option https://forum.tagdiv.com/use-flex-blocks-cache-option/. This option will cache those block requests and deliver them as long as the cache is set (is recommended that the cache expiration time to be longer if you create only a few articles per day).
Another solution is to reduce the number of ajax usage on the website, as those are the ones that will make requests to load more posts.
So ajax features like ajax pagination – https://i.imgur.com/EfKi0za.png – https://i.imgur.com/sMeot5s.png – https://i.imgur.com/vrJq3BC.png
The ajax menus – https://i.imgur.com/n0K9hCN.png
Also, the header live search makes requests when it is used – https://i.imgur.com/1ZvDwZx.png This can be deactivated when using a cloud header template. We added an option specially for it, as it can cause increased load on large websites.
The mega-menu pagination – https://i.imgur.com/T8kYzu4.png This can be deactivated when using cloud header templates, an option for this was also added for the same reasons mostly.
You can disable the ajax view count from here -> https://i.imgur.com/BIwbscU.png
Thank you!
i will delete light speed cache tell bes plugin that tested and good
Hi,
Unfortunaly litespeed is not a tested plugin so we can not help withh litespped settings, but you can check the officl documentation https://docs.litespeedtech.com/lscache/lscwp/toolbox/
Thank you!
Existing cache how i clear it send screenshot light speed settings that makes my website no issue all of tabs i need to see must be
How i clear it mobile cache is enabled that waht couse to see empty of content
Hi,
Usually, this situation arises if you are using the mobile theme plugin and AMP. If you are using them, please disable it, clear teh cache, and check again.
Thank you!
Hi,
If you’re using LiteSpeed Cache, please make sure that mobile caching is enabled. You can follow the official guide here: https://docs.litespeedtech.com/lscache/lscwp/cache/
After enabling mobile cache, please clear all existing cache.
Once this is done, the system should always display the correct cached version for each device (desktop and mobile).
I use light speed cache
Hi,
From what I understand, you’ve designed your desktop version and also created mobile pages and templates, right? If so, you need to edit the desktop and mobile versions separately. Also, make sure you’re using a cache plugin that can deliver separate caches for mobile and desktop; otherwise, whichever version is cached first will be displayed for both.
For categories, make sure that in your cloud template you’re using blocks with the filter set to “Current Category.” If you’re using loop elements, they will automatically filter the results once the cloud template is in use.
Hi again, i have tried this as loggen in also and it does not make a difference from what i can see.
I have also disabled all plugins except theme related plugins.
I do not use the cache option right now but i have tried with no difference.
Hi,
Please try logging in because when you are logged in, usually the cache is not used. When you are in incognito and not logged in, it’s possible to get some cache.
Another test that can be done is using only the theme plugins and see if the problem persists. Also, do you use CDN/Cloudflare?
Right now, the cache appears to be applied on the site at https://i.imgur.com/SMQoXjg.png, and if you have a LiteSpeed server, certain server options may be interfering.
Also, do you use the cache option from the flex block element? https://forum.tagdiv.com/use-flex-blocks-cache-option/
