- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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I am having trouble fixing this issue. My menus and home page dissapeared and images in both backend and frontend are not showing. I can see in the media library that the pictures are there but I cant see them, only the icon. the web is http>//mxargentina.com/.
Already checked plugins, cache and other server options; Any clues on what could be causing the problem?
One presumes that you did a search/replace in your dbase for all instances of http://yoursite to https://yoursite.
I did have this issue on one site, now that I think of it. It was due to opcache in php, actually.
In our case solution was:
A) upload newly named logo
B) paste in the new URL to new logo in the logo box
C) scroll down and click SAVE.
That worked.
As to being ‘unable to save’ — that is often a javascript problem. Or, on iOS Safari the internet cache needs to be deleted (for those nutty folk managing their websites on their phones!).
Also note for the favicons, you don’t need to actually put them in the theme panel. Simply having them in the root of your website public folder will be found by all mobile and desktop browsers. So, ideally you’d do a set of icons in correct sizes/formats and simply place in your home/root directory — browsers get them automatically, and always have.
Thanks for the help, but I use fastCGI cache, and I do not see easy option for this.
Hello Pedro,
The WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.
Thanks for your understanding!
Hello kamoe,
Please keep in mind that the Visual Composer is fully tested and compatible with the theme. Try to make a new sub-domain with a fresh install only with the required plugins, clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello cloin1,
I recommend you do make a new clean install from scratch via FTP way according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for your understanding!
Hello keypractices,
I have checked your website, and I saw that you are using some untested plugins like Jetpack-Photon which can interact with the theme packet and cause a lot of unknown issues. Please try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP way and install only the required plugins and check the results. -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for the message!
I have re-created the playlist, cleared all caches. I’m not using CDN. Everything works fine with new videos, but not with the old ones.
Hello moffzar,
Clear all your caches, purge CDN files and check again your Chinese page. There are 10 posts, as you can see here -> https://www.screencast.com/t/7eo6cJ7yY7
Thanks for your understanding!
Hello Mahaona,
Please ensure that you are using the latest version of the theme and also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. The ajax filters are fully tested and work will all of our blocks of the theme and should work without any problems. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Oh…I thought you meant this forum. If you have a bbpress forum on your site and cannot edit your posts, then please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Thank you for your help. But my case is different. 80% of my users are mobile, that is, I want the cache to stay for them, only for the desktop that does not. It would be the reverse process.
Catalin,
Merci mult. I will also check with them. Maybe I also wanted to suggest that you can invite some of the users to test the theme with the plugins – and maybe create a list or sticky post on this forum) where people can select which plugins they have used and is working. I am not suggesting all plugins because this will make an impossible task. for example main areas and maybe keep top 3. sometimes, hosting providers block certain plugin because of resources. I feel it improves the usability of the theme for so many people who are new and it help to maintain your theme position as #1. It can also save so much time for your team to answer same questions from new people 🙂
Its a great theme… and I am trying to learn more. You people are doing great work with the theme and maintain this forum also.
SEO
Yoast SEO
All in One SEO
Cache
WP Super Cache
Cache Enabler
CDN
Cloudflare
KeyCDN
Reddis ?
Minifi CSS/JS,
I have tried many options – and none of them are working – they all break the site with FOUC – i think it has to do with forcing the CSS/JS – still trying to figure out.
Image Optimization
WP Smush
TinyPNG
Optimus
Social Media
addThis
Shareholic
Hi,
Each block is different, and it contains a combination of modules which use different thumb sizes – https://forum.tagdiv.com/theme-thumbs/ Also here is more information about how the cropping of the feature images works – https://forum.tagdiv.com/featured-image/ In your case from what I can see when the post has a featured image set, the module gets smaller in size somehow when it should remain the same. Try to use your browser inspector and check the thumbnail size for a block and module where this happens – https://www.screencast.com/t/kOTSIpm6kN and compare it to what it should be in theme panel – https://www.screencast.com/t/PyZlIubvU Or if you could provide a link to your site we can take a look at this. In most of the cases any image or thumb related problem is caused by a plugin, so you could try also to disable all your plugins except Visual composer, clear your cache and see if it still happens.
Thanks
Hello adlist,
Please keep in mind that our theme does not have any issues regarding on bandwidth, sorry! The theme works as properly. If you are using some untested plugins, please try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Please provide more details about your problem so I will be able to provide am ore accurate response.
Thanks for the message!
Hi,
From what I can tell the font settings come from a different place then the theme’s css – https://www.screencast.com/t/KDdC2pzd6Zb and in the case of the h1 heading is set to a value in points – https://www.screencast.com/t/mXTbechYE overwriting the same settings. Most likely a plugin or conflict between plugins is causing this, I suggest as a test to disable all your plugins except Visual composer, make the changes you want to the post content headings font in the theme panel – https://www.screencast.com/t/cHOyPlx7 then clear your cache (very important) and also purge cdn files if you use it. Please try to follow all these steps because they will more likely fix this issue.
Thanks
Hello,
The counter works fine: https://www.screencast.com/t/fftD5d7Hqk
The cache had to be cleared though as it;s affected by it. Now it seems to have cleared.
Thank you!
Hello benneely,
Do you have increased your system status according to our documentation? Please ensure that you have done this, clear all your caches and check the results.
Thanks for your understanding!
On this occasion, it seemed to be a plugin as suspected, (above the fold) Try and disable that plugin if you have it. Make sure WP Super cache is set up and disable wordfence security as I was having problems with that plugin.
Everything now loads up as it should.
On this occasion, it seemed to be a plugin as suspected, (above the fold) Try and disable that plugin if you have it. Make sure WP Super cache is set up and disable wordfence security as I was having problems with that plugin.
Everything now loads up as it should.
We have recently switched to Newspaper 7 from Sahifa and updated our website for the new look. We have worked over the last 48hrs to address any little hiccups, and everything is looking good.
The only problem I have is when a user loads our website up, it seems to glitches, draws a green block across the screen that slides to the right and the page loads up correctly.
Gone through all the plugins and cleared the cache on browser and server and still the same problems.
Anyone know what’s caused this?
http://www.arbweekly.com is the website
Hello ajenkins,
I have made some tests on my side, and the bullet text seems to work as expected, as you can see here -> https://www.screencast.com/t/FPqPQocC Most likely, you have some tested plugins which interact with the theme and cause a lot of unknown issues. Please, try to disable all of these, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results.
Thanks for the message!
Salut,
Din pacate tema este testata doar cu plugin-ul de cache recomandat – https://forum.tagdiv.com/cache-plugin-install-and-configure/ si nu as putea sa fac o recomandare pentru o configuratie a unui alt plugin, care sa nu afecteze functionalitatea optima a temei. Se poate sa fie o optiune in setarile plugin-ul respectiv care produce rezultate imprevizibile.
Multumesc pentru intelegere!
Hello amurtes,
1)Please disable your untested plugins because it is possible to have some conflicts in your theme. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins which come bundled with the theme packet and rule out any conflicting plugins.
2)This is strange what you mean. So, please notice that we do not have any bad reports in this regard, sorry! Our mobile theme does not go to download another file instead of the mobile plugin, sorry! I suspect this issue comes from your untested plugins. Disable all of them, clear all your caches and check the results.
3)Your image is not loaded as expected, sorry! Please try to load it again in your Media Files, clear the caches and check the results. This error appears because the theme does not know the source of your image and that’s why you get this issue.
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)Unfortunately, there is no option for this but only these will be edited from the post editor.
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
