Search Results for 'cdn'

Hello,

This is because of a cdn server as fonts no longer get loaded from the same source. Here is a helpful link:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Salut,

In momentul acesta nu vad aceasta problema – https://www.screencast.com/t/vhGZN4faAHf Dar cel mai probabil acest lucru este cauzat de un plugin sau un conflict intre plugin-uri, cum este in majoritatea cazurilor. O sugestie ar fi sa dezactivezi toate plugin-urile exceptand Visual composer si Mobile theme, pe urma un clear la cache si un purge la CDN. Daca rezultatul e favorabil si aceasta problema a disparut, incearca sa instalezi plugin-urile pe rand si sa o depistezi pe cea care afecteaza tema in aceasta privinta.

Multumesc!

Hi,

I have changed the menu on my end with the font settings you have in the screenshot and this is the result – https://www.screencast.com/t/kjtykuMy the font has the font family applied. Maybe you have modified the header menu using some custom code in theme panel, or theme files or you are using a child theme, that prevent the change from applying – https://www.screencast.com/t/Pd4H9ajAAKD Try disabling all your plugins except Visual composer, clear your cache (very important), purge cdn files if the case and disable any child theme if you are using one and make the changes once more to see if they apply. If you have done all this and the result is still the same you could try to change that font with css – https://www.screencast.com/t/9iLyiyfpMIN

.td-header-wrap ul.sf-menu > .td-menu-item > a {
font-family: "Open Sans Condensed"!important;
}

As for the header, that is what happens in header style 7 when there are too many menu items in the header menu, the logo shifts up – https://www.screencast.com/t/8RwzuTrd

Thanks

Hello hemnathmouli,

Check your system status to be setup according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hi,

I suggest you try as a test to disable all your plugins, except Visual composer and the mobile theme, clear your cache, purge cdn files if you use it and see if the problem is still there. I have tried to replicate this on my end but with no success, it could be a plugin that inserts the video also in the post content if you are absolutely sure that no video link is within the text of the post. If the issue persists after you have tried this please send us an email at contact@tagdiv.com (provide wp-admin access) and also paste a link to this topic so we can investigate.

Thanks

Hello sajeev,

It seems to have an error which can be caused by your untested plugins used by you or because of improper installation. Please try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches, purge CDN files and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, you should make a new clean install from scratch via FTP and check the results. I have tested on my side and everything seems to work as properly.

Thanks for your understanding!

Hello lastnote,

The problem seems to be generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related. Also, try to clear the server cache and if you do not have any access to remove this, you should contact your hosting provider and require them to do this and check the results.

Thanks for your understanding!

Hello ruandeyzel,

Do you use the latest version of the theme with the bundled version of Visual Composer? Please make sure to this regard, remove all the untested plugins if you are using something like this, clear all your caches, purge CDN files and check the results.
After these changes, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

The mobile theme comes with it’s own predefined template for pages, posts optimized for performance and speed and it is fully tested and working properly. I can not replicate your problem so I recomend you follow the advices suggested above and try to deactivate your plugins except Visual composer just as a test and clear your cache and purge cdn files if you use it, to see if the issue is still present. Also check any custom code you may have added to the theme panel or theme files. More information about the mobile theme here in the documentation – https://forum.tagdiv.com/the-mobile-theme/ When activated you can not use any Visual composer element, because the mobile theme does not use this editor but you can use instead the mobile editor. If you want to display the same elements from desktop on mobile you can disable the mobile theme and use the theme’s responsive design and deactivate the plugin.
Visual composer does not need to be activated, it comes preactivated in the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and is updated with new theme releases. If none of the suggestions above produce any favorable results you can try and reinstall your theme or consider updating to the latest version – https://forum.tagdiv.com/how-to-update-the-theme-2/ the theme and it’s plugins.

Thanks

Hello

Try to clear all your caches, purge all CDN files if you are using the CDN system and check the results. For example, I try to add on my side a random code and seems to work as expected, as you can see here -> https://www.screencast.com/t/p2HWxrbHkKz

Thanks for your understanding!

Hello meles,

Please try to re-create the YouTube Playlist with another video or the same videos, clear all your caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards you should reinstall the theme as there could be a faulty theme install.

Thank you!

Hello ruandeyzel,

You should create your own sidebar from there, without any problems. Most likely, your PHP memory is exhausted and that’s why you cannot do this. Try to increase your system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hello,

Unfortunately there is no minification tool we can guarantee will work .In order to improve your page speed please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

If you want to use a cdn server please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/
For cache we recommend: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello all,

First of all, please make sure that you are using the latest version of the theme. Otherwise, you have to take the latest version of it from Theme Forest and install it via FTP way on your domain. Remove the old version and install it the latest one. Also, you have to use only the required plugins which come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

You probably have a js error in your browser console. This is mainly caused by plugins. If you say you do not have any untested plugins, then it could be a child theme or customization you made or a cdn server setting, an optimization of the theme js.
Please try to redo nay at all modification, minification, customization. If you use a child theme, switch to the main theme.
Let us know how it goes.

Thanks

Hello,

Please make sure you increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Plugins can also affect the image uploading so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

From what I can see your site is not displaying properly, at the moment it is full width so you can not see the background behind it, you should try to disable all the plugins except Visual composer and make sure you use the latest version of this plugin – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ clear the cache and purge cdn files if you use it. You should also consider updating to the latest version of the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hello,

1. For this you will have to contact your cdn host and they will instruct you how you can test their service. The only test I could provide is the google page speed. That is the main reason for using a cdn server, in order to load content faster and keep your host server requests low.

2. Please check this few guides: http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!