- NewspaperCloudflare (CDN)
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewsmagUsing the theme translations together with WPML
- NewspaperUsing the Theme Translations with WPML
- NewsmagCustom Post Type Support
- NewsmagRequirements for Newsmag
- TutorialsWhat is Ajax preloading?
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Check for JS errors in your error console (F12).
Make sure you clear all your caching on server, CDN, and browser(s).
Hello,
Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it. It seems your responsiveness is also affected a bit. This could be a plugin conflict so let us know if you still have this issue without plugins. Also if you have any modifications done, please check those as well to see if there are no open tags.
Thank you!
Hello norbert,
Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge your CDN files if you used and install only the plugins that come bundled with our theme and try again. After this advice, if your problem is still there, please let us know.
Hope this helps!
Thank you for the message!
Hello,
Please try to disable all plugins except visual composer. clear cache and reset cdn if you use it.
Also check this section of the theme panel and make sure you have the category tags active here: http://screencast.com/t/ni4d74dVo
Let us know if the problem is still there.
Thank you!
Hello,
The search widget works fine with our theme, we have no reports of any issues with it. It could be a plugin conflict on your end. Please disable all plugins except visual composer, clear cache and cdn and check the search again.
Let us know how it goes.
Thanks.
Hello Albert,
Please try to disable all the active plugins, except Visual Composer, clear all caches, purge your CDN file if you used and install only the plugins that come bundled with our theme and try again.
After this changes, if your problem is still there, please provide your URL website so we can further inspect the issue.
Hope this helps and let us know how it goes!
Thank you for the message!
this is the official guide that works for most
https://forum.tagdiv.com/cloudflare-cdn/
Note that WordPress 4.4 introduced some bugs; which is why a new version of theme was released on the 15th. So, you likely would want to update to the latest theme version.
I don’t work here; but using the theme for 2 years now 🙂
TagDiv will give you same advice above:
a) clear cache; reset CDN if needed
b) turn off all plugins except Visual Composer – check posts?
b) update theme and plugins if you have issues from WordPress 4.4 update.
They will, of course, be back on Monday.
However, they generally want you to look at fixes before they (sometimes) offer to look at issue for you from your login.
I am not having this issue with our sites, nor have I seen anyone else report this.
Hello albrub,
Please make sure you have the ultimate version of the theme (6.6.2). The last update was released on 15 December 2015. Try to download from ThemeForest the ultimate version and install it correctly. After these changes if your problem is still there, please try to disable all the active plugins, except Visual Composer, clear all your caches, purge the CDN file if you use it and try it again. I’ve checked your website and your Console and I saw you have some js. errors, like this: http://screencast.com/t/tsheTJ9X I suppose it might be conflicting plugin.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
If you want the light box to appear on all images, then you need to enable it from the theme panel: http://screencast.com/t/hnSDEbOyJ2qa
If it still does not work please try to disable all your plugins except visual composer, clear cache and cdn. to rule out a plugin conflict.
As for adsense, our theme was built to work with adsense and it offers a few settings to customize the ads: http://screencast.com/t/OY5u679hkDk. Unfortunately the theme cannot interfere with adsense formatting.
Thank you!
Hello,
Please try to disable all your plugins except visual composer and regenerate thumbnail again using the force regenerate plugin. Also clear your cache and cdn if you use it. (do not use the photon feature of jetpack as it is known to cause problems with our theme)
Let us know how it goes.
Thank you!
Hello,
This usually comes from a plugin conflict or css minification. Please disable all your plugins except visual composer and check for the error again. (same thing here: https://wordpress.org/support/topic/text-not-showing-in-slider-and-typeerror-f-is-undefined-in-firebug)
Also clear cache and cdn if you use it.
Let us know how it goes.
Thank you!
im using a subdomain as my cdn
light box images doesn’t work for any images except featured image i don’t know why
Another problem is Google Adsense formatting, i like to customize ads on my own way, adding a button to disable Adsense formatting is a good idea
Hello,
Please try to clear your cache and purge CDN files. This error was fixed in the current version and tested accordingly. If you still have the issue after update, and clear cache and purge cdn, then please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can inspect the issue and we will come back to you as soon as possible.
Thank you!
Maybe this type of ads can increase revanue of users, can you pls add this type of adplace for mobile version…!?
Hello,
Please disable all your plugins except visual composer, clear your cache and purge cdn files if you use it. This could be a plugin conflict so please let us know if the problem is still there afterwards.
As a note, the smart sidebar will not be removed from your homepage if it was added in visual composer on the row. If this is the case, you will need to remove this class from the row settings: http://screencast.com/t/uaxcHcEL.
Thank you!
Hello,
If you already have the latest version of the theme and the problem is still there, please disable all your plugins except visual composer, clear cache and purge cdn files so we can rule out a plugin conflict.
If the problem is still there afterwards, then please send an email at contact@tagdiv.com and provide wp-admin so we can take a look at this issue. Please include a link to this topic.
Thank you!
I tried to clear my cache and cdn but it doesnt work.
Did you clear your caching, reset CDN, etc. ?
If you upgraded from 4x to 6x, it’s an all new theme.
Often simply resaving the home page layout in VC will update it.
But TagDiv will have better answer here when they get back in.
Nothing to do with theme. Theme doesn’t control the media manager.
There is 2MB file size limit, but no limit on the image size, ad WP has it set by default. You might try changing the default sizes in the WP admin panel for media?
Also clear all caching, rest any CDN, etc.
If you’re using a caching plugin, if using a hosting service which provides caching built-in (e.g., some WordPress hosting services), if using a CDN you have to “refresh” the CDN to get the new theme files.
Might not be your specific issue, but it’s working here on our site(s).
(I don’t work here, just some friendly feedback – sorry if it is not helping!) 🙂
It was fixed.
You likely need to update your caching, reset CDN, etc.
Latest update resolved issue. Make sure you clear your cacheing/reset CDN, etc.
It *is* fixed for those running WP 4.4.
Hello,
Please try to clear your cache and purge cdn files if you use it as the social counter is affected by cache. It is not a live count so you need to allow it a bit of time to update.
Thank you!
Hi
Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re using and test again.
Let us know how it goes.
Thanks!
