Hello @crodexter!
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Sometimes, I experience this flash from the menu appears when your pages are not loading so fast.
Thank you!
Hello!
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello Ben!
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello!
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
If you want to use Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader. We do not recommend sucuri plugin.
In WP Super Cache to disable a cache for a particular page in WordPress, you simply:
Go to Settings>Advanced. Then where it says “add here strings (not file name), that forces a page not to be cached. Then you put in the URL slug of the particular page you want to exclude from caching.
Our theme doesn’t depend on caching, it’s optional.
Thank you!
Hello!
I can see that you have in your console a 403 error and it can be caused by more situations avoiding the javascript to load:
Please check for a plugin conflict, so you can make a test using only the theme plugins.
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Another situation can be from .htaccess ” deny from all” -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you tried all those and the problem is still there, then please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel. We’ll take a look to see what can be the problem.
Thank you!
Hi,
I think that I understand what you mean, when you are using our theme your website has more elements, thumbs with images, blocks … so those need to be optimized to get a better speed, for this you need first to make sure that all theme requirements are set https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ after that you need to use some extra steps to optimize the website and make it faster, for this please check our guides from here:
-> How to Make the Site Faster
-> Cache plugin – install and configure
-> Cloudflare (CDN)
-> Autoptimize Plugin – install and configuration
I hope this will help you!
B14 So it turns out that Sucuri CDN was part of a GoDaddy package I purchased but did not continue. Even though I stopped paying for it my site was still going through their firewall so GoDaddy flipped a switch on their end and now I can paste my code as per the instructions! Hooray! Thanks for sharing that tip or I might not have figured it out!!!
Hi michaelcates,
This is not a general problem, but it can be caused by more situations:
Please check the plugin conflict, so you can make a test using only the theme plugins.
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Another situation can be from .htaccess ” deny from all” -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you tried all those and the problem is persisting, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel. We’ll take a look to see what can be the problem.
Thank you!
Hi,
This problem can be caused by more situations:
For example it can be from a plugin conflict, so you can make a test using only the theme plugins.
Also it can be from Rocket Loader, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Another situation can be from .htaccess ” deny from all” -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you tried all those and the problem is persisting, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel. We’ll take a look to see what can be the problem.
Thank you!
As I optimise the site so that it ranks well in the various meters I followed the advice to create a subdomain that will host all my static content.
https://www.keycdn.com/support/how-to-use-cookie-free-domains
Everything went fine, except one thing.
so I have the
and the https://staticpathologia.ecode.gr/ that stores my files
The sad thing with fonts is that they have to be excluded as they present CORS issues.
I hosted my fonts using these directives:
echo “<link href=’https://pathologia.ecode.gr/wp-content/themes/Pathologia/assets/plugins/global/fonts/IBM_Plex_Sans/IBMPlexSans-Regular.woff2′ rel=’preload’ as=’font’ type=’font/woff’ crossorigin>”;
in my functions.php file.
But I do not know how to best make the theme not looking for the newspaper.woff in this https://staticpathologia.ecode.gr/themes/Newspaper/images/icons/newspaper.ttf?19 but in the “”dynamic” address of the site.
Please advise.
Thank you.
Just checked your site and I can see your using Sucuri’s CDN and security. This is the cause of the problem, if you disable the security on Sucuri’s end then add the code it will work, just be sure to enable Sucuri again.
I used to use Sucuri and had the same issue 🙂
Hi,
We are very sorry for the trouble caused and we are doing everything in our power to get a hold of the situation. If you are facing this issue currently, please use the following method to unlock the site:
1. Reset the theme activation from the theme panel: https://imgur.com/7Ktmd1e
2. Clear your cache from your cache plugin, host or CDN depending on the situation.
3. Activate the theme again using the theme activation guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
We apologize for the inconvenience.
Hi,
We are very sorry for the trouble caused and we are doing everything in our power to get a hold of the situation. If you are facing this issue currently, please use the following method to unlock the site:
1. reset activation from the theme panel: https://imgur.com/7Ktmd1e
2. clear your cache from your cache plugin, host or CDN depending on the situation.
3. Activate the theme again using the theme activation guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
We apologize for the inconvenience. This was not a deliberate act and we are all hands on deck trying to fix it.
Complementing my previous post, I’ve done a lot of testing with many configs, including host configuration changes like: switching off CDN, changing PHP version, disabling WordPress security check script. I have also tried to change some woocommerce settings, like “disable/enable AJAX cart button on archive pages”. Unfortunately nothing helps.
Hello!
Please check 1. if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
2. the console, if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello,
The page speed is not related only to the theme that you are using, this is affected by plugins/content/ads/ external resources, etc.
Your website needs an optimal speed that’s why you need to make some settings also to help for the improvement.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not if you are using PRO demo or a standard one.
To be able to optimize and to remove CLS please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/
Thank you!
Hello,
Please check the console when you try to save the changes made in Theme Panel maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
Usually, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Thank you!
I refer to this page only (which is using the template I’m testing): https://www.staging2.massimobasso.com/i-leoni-del-serengeti-e-la-migrazione-degli-gnu/
I’m trying to speed up the page, the main reason I’m switching from another theme, but results are not the best. .. But one thing at this time.
The issue ON MOBILE (no problem with DESKTOP) is LCP which is identified as it follows.
div.vc_column > div.wpb_wrapper > div.td_block_wrap > div.tdb-featured-image-bg
<div class=”tdb-featured-image-bg”>
Is it possible to exclude this image from lazy loading and preload or prioritize the loading of this image?
I’m using Wp-Rocket and Shortpixel adaptive images with my own CDN for JS and CSS.
Any other trick to speed up the entire page?
Thank you
Massimo
https://www.massimobasso.com
Hi,
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
We are considering adding Lightcast for additional distribution of our webinars. They can act as our CDN, so I would not need Vimeo in theory. Below is an example of their embed code. How would I utilize this in place of your “hardwired” ability to utilize Vimeo?
<div style=”position: relative; padding-bottom: 56.25%; margin-top: 25px; height: 0;”><iframe style=”position: absolute; height: 0px; width: 0px; min-width: 100%; max-width: 100%; min-height: 100%; max-height: 100%;” src=”https://www.lightcast.com/embed/player.php?id=40615&type=vod” frameborder=”0″ allowfullscreen></iframe></div>
Thanks.
Hello, I am working on the following website: https://jailbirds.com/
On my iPhone 11, using the Safari browser, I get a message from iOS asking to “login to jailbirds.com?” even when I am logged in as a user. Could anyone please share any ideas on how I can fix this? It doesn’t do this on Brave Browser from my phone.
https://cdn.jailbirds.com/wp-content/uploads/2021/10/14132006/IMG_9302.png
Also, is there a way I can edit the side menu that pops out (in mobile view) from within the TD Composer?
https://cdn.jailbirds.com/wp-content/uploads/2021/10/14131931/IMG_9303.png
Thank you for your help!
Thomas
Hello,
Please check this topic about the same error https://forum.tagdiv.com/topic/there-has-been-a-critical-error-on-this-website-please-check-your-site-admin-em/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hi Iryna IMN,
If the mobile theme version was deliver on desktop, then this problem was from the cache plugin that you are using, this do not know when to deliver the mobile cache version and when to deliver the desktop cache version. Usually, we recommend to use cache plugins with support for mobile cache.
Now if you disabled the mobile theme plugin, please make sure that you remove all the cache that you have now on your website and host, also on CDN if you are using, after that the problem should be solved.
Let me know the results!
