- NewspaperCloudflare (CDN)
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperUsing the Theme Translations with WPML
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi,
Indeed, that setting was never recommended to be used with the theme
– https://forum.tagdiv.com/cloudflare-cdn/
Maybe in the future we will make some more tests and add this as theme compatible. I cannot provide a time estimate however, for the moment there are no plans to begin testing. Sorry for the inconvenience.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
It appeared after I cleared my WordPress, browser and CDN cache.
Try to re-install the latest theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Remove and delete the composer, install it again from the theme plugins panel
– https://www.screencast.com/t/MAtStP1KDdH1
Increase the memory more if possible, that could be insufficient. Clear the cache and purge CDN files if you use it. Let us know.
Hi,
That would be just one of the problems. Try to use the header search function, related articles section also is not functioning and displaying correctly, the author avatar is not displayed as well. These issues are happening on all of the posts I tested and category pages, the homepage works properly.
I would suggest that you first deactivate all your plugins except theme plugins, clear all installed caches or server provided, clear CDN as well if used. If you enter any code in the theme panel (custom code ad codes etc) temporarily remove it. The same for theme modifications if you mad any.
Additionally check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the allocated resources. Let us know the results.
Thanks
Hello deanysus,
Most likely, this problem happens due to your cache browser, server cache or CDN. Try to clear and purge all of these and check the results. Tap the CTRL+SHIFT+R and check the results.
Thanks for the message!
Hello,
I suggest you make a new clean install to another subdomain for testing via FTP way, clear all the caches, purge CDN files and check the results. Also, if you are using some untested plugins, remove all of them and check the results.
Thanks for the message!
Hello tabesuki,
I have inspected your website and I have noticed that it could be a temporary problem with your opacity for the others images. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer or TD Composer, clear cache and reset CDN files if you use it. Here -> https://www.screencast.com/t/A673riru you can see some errors in your console. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
We recommend using our TD COmposer because all of the major improvements in the future will be made on this plugin.
Hope this helps and let us know how it goes!
Thanks for the message!
Hi,
Maybe I am not understanding the problem properly. This is how I see it. On desktop these menu items do not do anything when clicked
– https://www.screencast.com/t/VlRhCwAz
On mobile the same menu items when clicked don’t do anything. There is no link for those menu items.
Both the Movies and Trailers are mega-menus, they are created properly. The normal behaviour would be that those menu items can be clicked and lead to the parent category. Please click on the Fashion menu item in the live demo
– https://demo.tagdiv.com/newspaper/
So either in your case there the Movies and Trailers were not added as categories, or something is affecting the mega-menu, maybe plugins. The only errors I see on your website are related to a missing image and one related to the CDN rocket loader (which is not recommended to be used with the theme)
– https://www.screencast.com/t/BB9rslUGqoHU
You could check again if the menu items are set as categories. If they are, deactivate all plugins except theme plugins. Clear all caching and CDN, check if the menu items can be clicked.
Hi all.
I need to include in every tag <HEAD> of every page this code.
What is the best way to this?
<script type="text/javascript" src="https://cdn.iubenda.com/consent_solution/iubenda_cons.js"></script>
<script type="text/javascript">
_iub.cons.init({
api_key: "xxx"
});
</script>
Really thanks.
Hi,
Then it is not a browser issue, the problem is in almost all cases caused by a form of caching. Either caching plugins or CDN caching or configuration. Try to review your CDN settings, also note that maybe your hosting provides a form of caching.
The mobile theme plugin is optional, it it does not work with your current setup you could simply not use it. There will be no problem.
Hello Philip Brookes,
It seems that your mobile layout is loaded on desktop view. This problem may happen due to a CDN, server caches, browser caches or something like this. Try to clear and purge all of them, use only the required plugins and check the results.
Thanks for your understanding!
There would be no reason not to be disabled, if the option is disabled and the block sorting is a different one. Check all blocks and elements in pages, maybe the option is still selected for some of them. Additionally clear all caching and CDN if used.
Hi,
We will try to reply as soon as possible. Please notice the support hours displayed in the top forum banner also in the sidebar.
Also as a side note, please try to not reply in your own topic more than once, unless absolutely required. That will refresh the topic and delay our response. We always answer from oldest topics to newest.
Regarding the issue, from what I can see at the moment you do not have the mobile theme active. When activated the homepage will be the predefined mobile page
– https://forum.tagdiv.com/the-mobile-theme/
Issues with the mobile theme not working correctly are in almost all cases related to caching used and CDN maybe. We recommend the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
And CDN with this configuration if possible
– https://forum.tagdiv.com/cloudflare-cdn/
Let us know.
Thanks
Hello israel,
This problem comes from your CDN and I recommend you to purge all of CDN files, clear all the caches, browser caches and remove all of your server caches check the results.
Thanks for your understanding!
Hello leanjucas,
I have inspected your website and I saw that you are not using Featured images for those posts -> https://www.screencast.com/t/7DLFt1Xu and that’s why you do not bring any image on the block and also, I have noticed that it could be a temporary problem with your opacity for the others images. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
We recommend using our TD COmposer because all of the major improvements in the future will be made on this plugin.
Hope this helps and let us know how it goes!
Thanks for the message!
Hi guys,
I just update from Newsmag 4.2 to 4.3. I also use KeyCDN so I purge all files.
The problem is that I can’t see social buttons as you can see.
Would you like to help me?
Hello leanjucas,
Most likely, you are using the Cloudflare, Rocket Loader which causes this problem with your theme. Please remove all of the untested plugins, clear all the caches, use only our tested configuration for Cloudflare like this -> https://forum.tagdiv.com/cloudflare-cdn/ and check the results.
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
1. Do you use any caching or CDN? If possible try without any of these as a quick test. How the website loads could be affected by such services. You can check the live theme demo, see how it loads
– https://demo.tagdiv.com/newspaper/
2. From what I can see you use stretched rows with blocks. The images may look blurry, the same thumbnails will be used, as in a non-stretched row.
You could use the flex block which allow you to choose a thumbnails size, this would be more suited for full width. Or use Full big grids
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
3. I inspected the website, for me this issue is not happening
– https://www.screencast.com/t/QNu7izkp
That would be the header menu section, but it should not have a height of 1068px
– https://www.screencast.com/t/jiHw3rU2q
4. The latest theme version is 8.7.4, the theme and WordPress should always be kept to date if possible.
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If you use WPBakery page builder for your website, remember to deactivate the tagDiv composer after you update. When both these page builders are active there could be problems with some elements.
Thanks
Hello Edward,
i have tried to add this:
<FilesMatch “\.(ttf|otf|eot|woff|woff2)$”>
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin “http://skin.cdn.com”
</IfModule>
</FilesMatch>
to my .htaccess file but server goes in “500 Internal Server”!!
BUT, i have tried to disable “Wp-Rocket” and the problem solve! So, it’s an incompatibility between the latest version of Wp-Rocket and Newspaper 7.7
What can i do now? 🙂
Thank you very much,
kind regards,
Francesco
More question. Is it possible to somehow implement the same option on the pages as on this site https://lechim-prosto.ru/travy that is, to the page at the top were small images of headings, and under them was the article itself?
Hello Ant0ni0411,
Ensure that you are using the latest version of the theme installed via FTP way, update all of the required plugins to the latest version of them, clear all of the untested plugins if you are using something like this, clear all the caches, purge CDN files and check the results.
Thanks.
Hi,
I have inspected the website, and the images are not loading from what I can see. That is usually caused by code entered in the theme panel (including ad codes in some cases)in a child theme or directly in the theme files, or plugins.
I see that you are using the Jetpack lazy load for your images. Please check if the issue is solved when you disable that setting
– https://jetpack.com/support/lazy-images/
Then clear you cache and CDN if used. Let us know the results of this.
Thanks
That issue is usually caused by Cloudflare rocket loader feature. Try disabling it and the problem should be fixed. We recommend a configuration like this
– https://forum.tagdiv.com/cloudflare-cdn/
