Search Results for 'child theme'

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Calin
tagDiv Staff

Hi,

Indeed there seams to be a problem using child theme and templates for post, we’ll make some investigations and we’ll try to fix this problem as soon as possible.
Please make sure that you are using the child theme from the Newspaper package that you have currently activate, if this is not working, please deactivate the child theme and clear all cache.

Sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

It is mandatory to delete all what was left from the older version before installing this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the theme plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch, please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also if you want the builders to work as before the Newspaper v9.7 you need to replace the tdc_map.php from v9.7 with tdc_map.php from v9.6 the path for this file is in wp-content>plugins>td-composer>includes>tdc_map.php

Hope this will help you!
Thank you!

Catalin
tagDiv Staff

Hi,

That problem is caused by your child theme, sorry! If you will switch the theme to the main theme, you will apply the post templates to your posts.

Sorry for the inconvenience!

Catalin
tagDiv Staff

Hi,

I have replied to you on our blog. Please check your child theme and try to make the suggested change.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

The best way to set an ad in a post template is to use a single post template from tagDiv Cloud Library and set the ads in ad box using tagDiv Composer.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If the problem is still there, please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

Since Newspaper v9.7 the child theme is working only for the functions.php and style.css files.

Unfortunately I do not know what will happen with child theme in the coming update, for the moment there are no news about what will happen.

Thank you for your understanding and sorry for the inconvenience!

shogunmaster
tagDiv Member

maurolopes, please tell me what you did to fix this problem -> its same thing that is happen to my site (9.7.2 = OK, -> 9.7.3 = same as you posted) I am also using a child theme, but mostly its changes that are not related to the theme

maurolopes
tagDiv Member

Ok, I change the child theme with new files and now this problem is gone. I have another one, but I will post it to another thread.

maurolopes
Participant
#0

Hi,

that happens on my local dev site, after upgrading from 9.7.2 to 9.7.3.

See production site (9.7.2).

Now, localhost (9.7.3) print image.

As you can see, CSS and/or JS is all messed up after upgrading.

I’ve upgraded TagDiv Composer to 2.4.

I have a child theme (FYI), in which I`ve inserted template for a CPT created by me. But I don’t think it has nothing to do with it (remember, 9.7.2 theme is OK).

Please, advice.

josepereyra
Participant
#0

Good Morning
Once again, I have to update and modify my site, at all times, the functionalities change place.
Now my whole site is updated and works correctly on the PC, but on the cell phone the menu does NOT work.

I ask for help and I ask you to do a job correctly. Because it constantly updates? Can not you do a more stable job?

If I have to update again, I will request the refund of 100% of the money from the 3 licenses acquired. His subject was good, now they are just problems, problems and more problems.
I’m tired of adjusting and having to modify.
Add a THEME CHILD please.

The plugins DO NOT WORK:
1) tagDiv Speed Booster
2) tagDiv Mobile Theme

I send the problems as an attachment.

I AM HARD TO UPDATE AND HAVE PROBLEMS. PLEASE DO A GOOD JOB AND PROVIDE ME WITH A SOLUTION AS SOON AS POSSIBLE.

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also if the page was build using tagDiv Composer use only this builder on that page, if you use WPBkery on the page edit it only with WPBakery.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Simion C.
tagDiv Staff

Hi,

Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file
http://prntscr.com/nwzyeb
The child theme included in the 9.7.3 package contains this modification.

I should note that there are however some issues that are caused by having a child theme active at the moment. Like for example post templates not applying properly when set to posts. As soon as they are fixed, a new theme update will be released. Sorry for the inconvenience.

Thanks

Calin
tagDiv Staff

Hi,

If the page was build using WPBakery, then you should have access to edit them, but if those was build with tagDiv Composer or other builder, you can not edit them using WPBakery, we recommend to use with our theme the tagDiv Composer.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If the problem is still there, please provide some more details and screenshots with the problem you have.

Thank you!

zinger
tagDiv Member

Thank for you for this. As a follow-up, when I make a minor change to the template (adding an ad script) do I need to add the same folder tree for this file in the child theme? I have made the change, (added this to line 93 <?php if( function_exists(‘the_ad_placement’) ) { the_ad_placement(‘post-above-content’); } ?>) but the ad is not showing up, although on the other sites running 9.6 I have the same ad script and it is showing up fine.

rickman
Participant
#0

Hello,
We have been having this problem for a few months and we have been doing all kinds of tests all this time to try to solve it.

The problem:
We use the infinite scroll and some articles overlap as you scroll (the photos overlap, it does not let you read some articles that are hidden and there comes a time when you can not keep scrolling, it hangs).

It happens with Google Chrome and Firefox (we don’t know how it works in other browsers)
And it happens both in desktop and mobile devices (also tablets)

Screenshot of the problem: https://imgur.com/YCbnMo0

System status:
– We accomplish all the requirements that you request (https://forum.tagdiv.com/requirements-for-newspaper/)

Tests we have done:
– We have disabled all the plugins.
– We have tried to reduce / enlarge the post number of infinite scroll.
– We have tried with unmodified custom templates (from the theme)
– We have tested with the Child Theme, without the Child Theme, removing CSS, checked with different types of posts, changed the post settings … everything! (We can not think of more options).

Deductions:
– We have detected that the problem is generated by the ads (we use Google Adsense, nothing more common)
– We disabled the plugin that we use for the ads and we have introduced the ads manually in the posts to do the test.
– We have changed the Google Ads settings (different dimensions, manual / automatic)…

With all this, the problem keeps happening, so we can only infer that it is a problem generated by the Theme ¿?

We have another website where we use the same Theme and we have the same problem of overlaping posts.

As you can imagine, for us it is vital that both advertisements (it is our way of monetizing) and infinite scroll (to generate permanence and that more ads are displayed) work correctly.

You can test it here: https://www.flipa.net/ayahuasca-sanacion-milagrosa-experiencia-demoniaca/ (or entering any post)
please croll down until you get the error (you will sure get it, but it might not show if you only scroll down a few times).

Can you give us a solution?
We wait for your answer!

Vlad S
tagDiv Staff

Hello !

Please make sure that your system status is in perfect shape: https://tagdiv.com/newspaper-theme-requirements/ this may be an issue due to WP Memory. Also make sure that you do not have a plugin conflict please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persists please contact us via email at contact@tagdiv.com and provide wp-admin access and cPanel login if possible so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

be2name
tagDiv Member

It’s been two weeks now, since 9.7.3 has been released with the severe error, that single templates can’t be used with child themes. A fix was announced “as soon as possible”, but there is still no update or fix for that really bad bug. Any news here? It’s extremely urgent to be able to use templates again!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also please check the ads documentation -> https://www.screencast.com/t/JvNoeHaZxwJ -> https://forum.tagdiv.com/ads-adsense-overview/ also you can use tagDiv Composer and set ad box were you need to set some ads.

Thank you!

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