Search Results for 'child theme'

Hello jessejin,

It could be a temporary problem with your opacity. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
We recommend using our TD COmposer because all of the major improvements in the future will be made on this plugin.

Hope this helps and let us know how it goes!

Thanks for the message!

Indeed, some elements of the theme might be subject to change after an update. So is the theme stylesheet file. Custom code that worked previously may not work anymore, it will have to be examined and modified. There would be no solution for that.
You could keep a test site and first update the theme there, check what happens and make modifications to the code used if needed. The old code may simply not apply anymore.

This may be the case with having a child theme as well, where you modify a file. That file may be changed and the child theme modifications could cause problems.

Hi,

The child theme is provided in the code folder in the full theme package you download from themeforest
– https://www.screencast.com/t/O4dCxhElIK
It will include a stylesheet and functions file by default. There is a guide mentioning which of the theme files can be modified through it
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

Indeed the website seems to not function correctly on Firefox. I see that the Firefox browser is not loading some resources because they are not trusted
– https://www.screencast.com/t/G1v4pdrX6plV
Most of the issues seem to be with images. You could try a fresh theme install on the cloned website, remove all plugins except theme plugins, deactivate the child theme as well. Check if this has any effect.

Ultimately try installing the latest theme version on the cloned website, and check results with that.

Thanks

Hello Antoine,

Yes, notice that each modification you want to make should have to be overwritten in Child Theme if you want to avoid losing customization to a possible new update. Please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks.

Hello,

The latest posts you exemplify in your screenshot comes from the page template. Please read this guide: https://forum.tagdiv.com/page-templates-2/
As for the colors section, this could be a plugin conflict so please disable all plugins except the tagdiv composer page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
As for disqus, sorry but we have not tested implementing third party plugin options into our amp plugin. Here is where the comments are being grabbed onto the amp template: https://www.screencast.com/t/NqJSblflHCH

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

You simply need to press the save button in order to save your page: https://www.screencast.com/t/3YFkWXpI2yS
Please check the page after you save to make sure your modifications get saved. You can check the browser console when saving to see if you get any errors.
Plugin conflicts can prevent proper saving so please test without plugins. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

The modules of the theme can be found here
– https://www.screencast.com/t/pKRe3039
Blocks here – https://www.screencast.com/t/Um1ewPGmSR
Note that a modification to a module or block will affect every instance of it, unless maybe you create some conditions if possible.
The module and block files can be customized through a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Upload only the 404.php file in the main theme folder then. Open the theme package and the 404 file should be there. Upload it in the main theme folder in your WordPress install.

However this file should already be there, it is included in the theme. Maybe it was removed accidentally or something happened with it.

Note that by updating/re-installing the theme, the theme panel settings, custom code in the theme panel, pages and posts will not be lost
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Only if you modify theme files directly, modifications to theme will be lost as you will be replacing the files with the new ones.

A child theme could be used if you want to make modifications to theme files, these are the supported files
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hi,

If you reinstalled the theme to no positive effect, then something else is causing this problem. Deactivate all plugins except theme plugins, deactivate the child theme if you have one, clear all caching and CDN if used.
Check the theme system status and ask your hosting provider to increase these resources if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Also maybe they can check the error logs produced by the server if possible and fix eventual errors.

If nothing works we could take a look as well, send us an email at contact@tagdiv.com and provide admin login, FTP, cPanel access and error log if possible. Include a link to this topic in the email.

Thanks

Hi,

Actually the thumbnail is bigger, this is simply the design that was decided. If this is required for you you could increase the thumbnail size of the front page grid with a code like this
– https://www.screencast.com/t/6oe0SSbxm
This is the code used in the example, if you decide to use it enter it in Theme panel->Mobile theme->Custom CSS

.home .td_module_mob_2 .td-module-thumb,
.home .td_module_mob_2 .td-module-thumb a:last-child {
height: 250px;
}

You can make modifications to it if needed.

Hi,

That has been on our list for a while, hopefully the cache guide will be updated in the near future. From what I know some settings of the plugin have been renamed or moved, that could cause confusion. Sorry for the inconvenience. A similar topic here
– https://forum.tagdiv.com/topic/the-caching-setup-section-in-the-manual-is-outdated/

If you use the mobile plugin the cache should work if enabled
– https://www.screencast.com/t/OzKXYmQIUkk

That file is not supported through the child theme, all the files are mentioned in the child theme guide
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

I have tried this as well. For example I created a code to remove the post title in the post page
– https://www.screencast.com/t/5QDVLxwBbLPx
– https://www.screencast.com/t/Dcai5wh74b
I then entered it in the child theme stylesheet (be sure that the child theme is active)
– https://www.screencast.com/t/GAUpB5TsZYA
The code applies – https://www.screencast.com/t/AnJDoQfs642R

Then I tried in the main theme style.css file
– https://www.screencast.com/t/uQlreldT4jp
I had to force refresh the page in the browser in this case, in order to see the changes.