- NewsmagChild theme support
- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewsmagWhat’s included in Newsmag theme package
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- ApiThe Theme API
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hello!
I recommend you to use child theme. Please read more about this and also you can see there where you can find the files: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Let me know about your results!
Thank you!
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello there !
I’m confused with child theme .. I rode this documentation :
https://forum.tagdiv.com/the-child-theme-support-tutorial/
When I downloaded all the files I have this:
https://imgur.com/a/K0FWH1L
What is the difference between td-standard-pack/Newspaper and Newspaper/ (cf image above) ?
Because I already did what you said in your tutorial, but it does not work..
I have my td-standard-pack/Newspaper in my plugin folder and only Newspaper-child/in my theme folder
What do I miss ?
Can I contact one of your support tech verbally to be more clear ? via Zoom or Skype or phone
Thank you for your prompt response
Also can you tell me why I’ve got this notice in my theme panel :
I read your child theme support : https://forum.tagdiv.com/the-child-theme-support-tutorial/ … I’m confused now ..
Do I only need to create Newspaper-child/ folder in my theme folder ?
Or should I create Newspaper-child/ AND Newspaper/ in my theme folder ?
Thanks for your help !
Hello !
You can use this css code as you can see here #td-top-mobile-toggle { But Your website doesn’t seem to work with responsive method, that is a strange behaviour.
display:none;
}
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi !
Weird thing but, I deleted my Newspaper/ theme folder and replaced it with Newspaper-child like the tutorial you sent me
I have this PHP error :
Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. If this doesn’t work Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi,
You can make a theme update using our guide -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ I recommend to use FTP/cPanel to update the theme. Also before the update, please make a full backup, also will be recommended to disable all extra plugins and child theme (if you use).
Unfortunately, for the moment the Newsmag theme do not have the option to extend the width of website, this can be only boxed.
Thank you for your undersetting!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please make sure that your update procedure has been fully completed properly and that there is no plugin conflict. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
You can use 1 License on subdomains, test sites and multisite.
The issue is not related to the license. This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi, I have a problem with my Newspaper installation, sometime the child theme auto reset to the default one on the sites of my multisite net.
Is it possible that I need a license for every site?
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using WpBakery plugin, then you need to uninstall it and do this transition for Tagdiv Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Here you have also a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!
Thank you!
Hello,
Make sure you have the last Theme version 10.3.9.1(if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work). Also, check all the requirements, to be like here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
If the problem persists, you will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Another solution for the moment, is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).
Let us know the results!
Thank you!
Hello,
If the theme version is 10.3.9.1, please make a test only with tagDiv plugins enabled and with the main theme (if you have the child theme select the parent theme). Also, make sure that all theme requirements are set like this guide => https://forum.tagdiv.com/requirements-for-newspaper/
If the problem still persists you can make a test with Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi. Clear all the caches (also the browser cache).
Let me know the results!
Thank you!
Hello,
If you have the WordPress version 5.6 and the Newspaper version 10.3.9.1, please make a test only with the tagDiv plugins enabled, also if using child theme, please disable it.
Let me know if the problem persists!
Thank you!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
