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I thought you said you updated to version 8.7? Install the version 8.7 you downloaded from envato via your cpanel (ftp). Then deactivate and delete the td composer plugin and install the one that is inside the version 8.7 theme in Newspaper>Plugins. That should solve your problem.
I did that and i have the site running again. But still theme 8.5 is active in the theme section in the dashboard. Also i don’t have visual composer anymore, if i try to activate the plugin that was before the site crushes again.
Delete the composer and install it afresh through Neswpaper>plugins (after updating to newspaper 8.7).
Install the theme afresh via your cpanel (ftp). Then deactivate and delete the td composer plugin and install the one that is inside the theme in Newspaper>Plugins. That should solve your problem.
Just a btw, have you updated the theme first before installing the new td composer?
I tried to update the website. The website crashed completely. I renamed the plugin folder on the server to get it running again. I activated the main plugins again.But on the front side only menu is showing, in the back end the visual composer short codes can be seen on pages. Still the active theme is 8.5
I need assistance to get the site running again.
is it possible to create your own post template? and customize it with visual composer?
I have the same problem. I have the template since christmas but today i can’t use the Composer!!
Hey,
I installed the Newspaper yesterday and all was fine .. now I can’t use the Composer and I can’t add blocks etc.. it keeps loading and that’s it ..
Delete the tagdiv composer and install the one that came with the new theme.
I disabled “tagDiv Composer” plugin and it’s running ok now. There is the problem. Thank you so much.
PS i also receive this:
[15-Feb-2018 15:59:08 UTC] PHP Fatal error: Uncaught Error: Call to undefined method td_util::get_font_family_list() in /home/melodica/public_html/wp-content/plugins/td-composer/includes/tdc_map.php:1496
NB Seems that error is:
[15-Feb-2018 16:01:38 UTC] PHP Fatal error: require_once(): Failed opening required ‘includes/tdc_config.php’ (include_path=’.:/usr/local/php70/pear’) in /home/melodica/public_html/wp-content/plugins/td-composer/td-composer.php on line 21
Delete the td composer plugin and install the updated version that came with the theme version 8.7.
Do you have access to your cpanel? Login and delete the td composer plugin and install the one that came with theme version 8.7. Also, update the theme via FTP and all should be well.
@kwacha most of the solutions provided seem to be working (updating theme then td composer mostly).
Hi, I have done the update today and after the update the size of images on pages (made with visual composer) isn’t anymore correct. It is not fitting anymore correctly to the size of the column. Even if I change the size of the image to a thumbnail it is not shown in thumbnail style and size.
Could it be possible that the actual visual composer is missing in the new update file (can’t find the js_composer.zip file in the new 8.7 version).
Please help me, as the website is not presentable atm.
Regards,
Patrik
First, update the theme via FTP. Then delete the tagdiv composer plugin and install the updated version that came with the theme. If you use visual composer, after updating the tagdiv composer, deactivate the tagdiv composer and I hope it should be fine now.
I installed the updated version of td composer but it doesn`t work for me
Delete the td composer plugin and install the updated version that came with the theme version 8.7.
Delete the td composer plugin and install the updated version that came with version 8.7. That will solve your problem. But make sure you update the theme first via FTP before updating the plugin.
Right now it is an element of the tagdiv composer. So you will have to create a custom homepage using the tagdiv composer.
I uploaded 8.7 successfully, but when clicking activate, the screen goes white and I loose complete access to the back end. I spent an hour with my hosting company to get access back. It seems that the composer plugin might have been the issue, once we deactivated the 2.0 composer plugin and reinstalling 8.6 and the original plugin, its working again. How can I get the 8.7 update to work correctly? Thanks
