Search Results for 'composer'

Hello almona00,

Please ensure that you have enabled the Ajax Pos View Counter and also, try to clear all your caches, purge CDN is you are using the CDN system and test it again. Also, to avoid the conflicting plugins, please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme.

Thanks for your understanding!

Hello,
On pages you can add javascript codes from visual composer by using the raw js element: http://screencast.com/t/EEd8OCAif
Thank you!

Hi,
Please make sure you use version 7.1.1 of our theme and disable all plugins except visual composer, clear cache and reset cdn files. Then check the related articles again.
Thank you!

Hello Epiq,

Please provide more details in this regard so I can further inspect your problem. Also, please provide your website URL. Please notice that the Contact Form is tested with the latest version of the theme and seems to work as properly. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hi adam,
The screenshot you provided is in classic mode. Please click the back-end editor and check for the editor. The mobile theme plugin adds a second editor that does not use visual composer, but you will find the standard editor below. Scroll down a bit.
Thank you!

Hi,
The first part is the tab elements.
You need to add grids or blocks to the tab sections in visual composer and make sure you set the block elements to a category that has posts to display. if the block is filtered to show a category that does not contain any posts, the block will not show up as it will have nothing to display.
As for the footer, you can set it up to your liking from the theme panel -> footer section
Thank you!

Hello,
Instagram changed their code recently and we had to adapt the social counter for it. you will have to update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then you have to delete your social counter and install the new version from here: http://screencast.com/t/kIC04JGgbO6
Thank you!

Hello,
Please also test this on other websites to check if the mouse is behaving properly. If this is on our theme alone, than please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hello gilean,

Please notice that you can use the Ad Box Visual Composer element, like this -> http://screencast.com/t/OH9uzhiCN and from there you can set it the subtitle/title. So, if you refer to something else, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello winteryish,

Please notice that you have updated the theme to the latest version of it (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1), via FTP because the surest method in this regard. Also, try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still here, please provide more details about your problem and what type of Visual Composer element not working.

Thaks for your understanding!

Hello Bob,
The front-end editor from visual composer was removed as it created issues with our theme. I’m not sure how the “element selection doesn’t close” but issues with CV were caused by the latest version of wordpress and VC 4.9
Please update visual composer to version 4.11.2.
You can follow this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you!

Hello news_lp_client,

Please ensure that you have fully updated your theme to the latest version of it only via FTP because this is the surest method in this case. Also, please ensure that you have updated all the required plugins to the latest version of them (Social Counter 4.1 and Visual Composer 4.11.2) So, if you have some additional customization through code, please make sure that these will not affect the theme logo and also, if you are using the Child Theme, please try to switch the to the main theme and check the results. Also, if you want to further use the child theme, please ensure that you are using the latest version of it which come bundled with our theme to rule out some conflicts.
Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

If you need more assistance in this regard and if your problem is still there after these changes, please provide your website URL so I can inspect it closer.

Thanks.

Hello,
Please make sure you update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the issue is still there after the update, please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!

Hello,
Please update your version of visual composer to the latest 4.11.2. Use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello gOVO,

I have checked your website URL and I saw that your site is working fine now, as you can see here -> http://screencast.com/t/t449m4E1k If this problem will reappear, please notice that this type of error might come from your untested plugins which interact with the theme and cause these problems. To avoid this, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file is your are using the CDN system and install only the plugins that come bundled with our theme and rule out this conflict.

Thaks for your understanding!

Hello,
Please try to create a fresh install of the theme by using this method: https://forum.tagdiv.com/install-via-ftp/
and then try to install the demo without other plugins installed. Disable all of theme except visual composer, clear cache and reset cdn files.
If you still have issues with the demos, please contact us via email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!

Hello Paulinho Degaspari,

Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/

Hope this helps and let us know how it goes!

Thaks for your understanding!

Hello vachos,

First of all, please ensure that you have fully updated your theme to the latest version of it (Newspaper 7.1.1) and also, all the required plugins to the latest version of them (Visual Composer 4.11.2 and Social Counter 4.1). Then, if you want to display the mobile theme, you will have to install the mobile plugin from the premium plugins list, from here -> http://screencast.com/t/1c8WDcsSd To avoid any conflict, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file is you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please note that our theme (mobile theme) is fully tested and still working as properly. For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thaks for your understanding!