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juler1
Participant
#0

Hi
I created a new page today with tagdiv composer. However the content of the page shows up at the bottom of every page and post?! When I deleted that page and opened the Tagdiv composer to create another page it is showing the content of the page I deleted. Has the template been corrupted? Please advise how I can rectify this as I am not able to publish my site. Thank you

RKdium
Participant
#0

Hi there!

I would like to design a fancy sidebar for a page using the tagdiv composer and i would like to use this sidebar for many different pages.

Possible solution: I copy the elements from tagdiv composer from one page to another. Works, but if i need to change something, i have to update each page.

So my question: Is there a possibility to design a sidebar with the tagdiv composer and use it on many different pages? (maybe as an embedded age?) Unfortunately the tagdiv composer is not available in the “Design > Widgets” menu, so is there a workaround?

Thanks for your help!

Best,
Roman

Lundsfontanhus
Participant
#0

Hello!

Whenever I try to edit the start page of my site with tagdiv composer I get this error:

This site can’t be reached
The webpage at https://fontan.nu/wp-admin/post.php?post_id=1123&td_action=tdc&tdbTemplateType=page might be temporarily down or it may have moved permanently to a new web address.

ERR_HTTP2_PROTOCOL_ERROR

This happens both when I try to do it from the WordPress interface and if I go to the site and press the bar at the top.

What am I doing wrong?

Thank you inadvance
Best regards
Amanda at Lunds Fontänhus

David Desreumaux
tagDiv Member

(sorry, there is no button to edit the topic)
I don’t think it’s related, but I have to add something: the plugin “js_composer” is stuck to version 8.0.1 since months, the download process does not work (from the web interface or from command line with wp-cli)

David Desreumaux
Participant
#0

Hello,

since the Newspaper update I applied the 1st october, shop home page does not work anymore. I have instead the title and nothing else.

https://hexagone.me/boutique

It seems it may be related to «tagdiv» things. If I deactivate “tagDiv Composer” and “TagDiv Cloud Library” a page with the product is displayed (but not with a correct layout).

I don’t have any clue about how I can fix that.

I use the last wordpress version, in a php 8.4 server, and I don’t know what other information I should give you.

Can you help me ?

Simion C.
tagDiv Staff

I checked the issue and I see the header menu had a z index of 0 set in the composer https://prnt.sc/4kSKWjCiwSn6 Not sure why it had it, unless it was set there manually. That was the cause of the problem.

I removed the z index and cleared the cache, the issue is solved https://prnt.sc/veqj8dzroch6 Please check as well.

Thanks.

Simion C.
tagDiv Staff

Hi,

That is very easy to do. You just have to edit the post template with the composer -> https://prnt.sc/dHGZPEbEkfSx and delete the ad boxes -> https://prnt.sc/WDsis4C5iKKy -> https://prnt.sc/Cq80jJM3Ulyp or set your own ads.

Or do the ads not appear in the composer? Please make sure you are not using an adblocker.

Thanks.

Simion C.
tagDiv Staff

Hi,

That means there are problems. And I believe they aren’t related.

For the first issue with editing with the composer I suggest entering the code from the bottom of this guide https://forum.tagdiv.com/requirements-for-newspaper/ meaning this one https://prnt.sc/MQRKxmjITK4V in the htaccess file. You can add it at the bottom of the existing code. Then check if the composer works correctly.

For the other issue, with the cloud library, you could try as a first step to check the wp memory and the rest of these parameters mentioned here https://prnt.sc/flMy0UJQE0W3 If these are lower than recommended, I suggest increasing them, the methods are described in the guide I provided.

Or, if you want, we can check these things on the website directly. You can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel or FTP. We will check as soon as possible.

Thanks.

Simion C.
tagDiv Staff

Hi,

Please don’t post your login credentials on the forum, the topics can be seen by all forum members. I removed them. I also tried them and the password seems to be incorrect.

Regarding the categories, please make sure that the blocks from the category template are using the correct filter https://prnt.sc/5rB_Q77obejU or else they will display the same posts. Please edit the category template with the composer and check the blocks.

If you want us to login and check issues on the website, please let us know by email. You can send us an email with the login credentials at contact@tagdiv.com

Thanks.

Simion C.
tagDiv Staff

Hi,

Please edit the post template with the composer, click on the featured image element and uncheck this option https://prnt.sc/QFHHcZa0tSpY Then if the featured image has a caption it will be displayed below the image. Please try it.

Thanks.

#0

Hello. We recently found out that we have a huge wp_options table (over 70 GB!!!) and over 12 000 000 rows are filled with td transients. I am attaching you a screenshot here: https://prnt.sc/E806MILYD0T0
We started to delete them batch by batch because, even if we have a cutting edge webserver, it is impossible to run a query to delete 12 M rows.

Can you help us in preventing this situation since, in the past few days, we had few server dropdown because of this?

We are using TagDiv Newspaper 12.7.1, which is the latest version, with tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme, Official AMP for WP and tagDiv Standard Pack plugins activated and updated to the latest build.

Also, we using WordPress LiteSpeed Cache plugin with Litespeed Webserver.

miltonrodas_yum
Participant
#0

I just installed Newspaper and this is my first experience with the theme.

I want to update Header and I noticed it is using a Cloud template.

When using Cloud templates, I go to Header templates, try to Edit with TD Composer the template “Header Template – Gourmet PRO” and I get page that says:
“Sorry, this page doesn’t exist.
Please check the URL or go back a page.
404 Error. Page Not Found.”

Then I close that and go back to Cloud templates, and click the “+” symbol to see if it will let me add a new template, and it show blank page with “Invalid reply from server endpoint.”

I basically can’t do anything with header. I want to use the Header of the sample website, but add my logo to it. That is all I wanted to do.

What is going on with this theme?

Simion C.
tagDiv Staff

Hi,

Maybe the block and the post loop from the category template aren’t configured correctly.

The block at the top seems to display the same posts regardless of what category I check. Please make sure the block is using the correct filter in the composer https://prnt.sc/rk4HPzG_1SJm

Not sure about the post loop below the block however. If you add a new post loop does it display posts?

If you want I can take a closer at this. You can send us an email at contact@tagdiv.com and provide admin login for the website, then I can check directly on the website.

Thanks.

GiDeNi
Participant
#0

Good morning,
Please resolve the following error so that I can update TAG DV COMPOSER on my blog:
[02-Oct-2025 07:33:51 UTC] PHP Fatal error: Cannot redeclare function tdc_on_remove_core_updates() (previously declared in /home2/yscrepmo/public_html/wp-content/plugins/td-composer/includes/tdc_main.php:344) in /home2/yscrepmo/public_html/wp-content/plugins/td-composer/includes/tdc_main.php on line 344

Simion C.
tagDiv Staff

It will be much easier to create a text custom field, call it subtitle or in any way you want, and attach it to posts. Then import the data in it with the all import plugin, for the posts you want. Then show that custom field on the post pages instead of the subtitle, using the custom field element from the composer. It should work just fine.

Thanks.

dragzini
tagDiv Member

I recently discovered that the tagDiv Composer plugin is causing the problem.
When I disable the plugin, the page doesn’t get distorted and WordPress doesn’t report an error.
How do I fix the problem?

De Karperhoeve
Participant
Menu - topic
#0

Hi,
I’m really into for support.
URL: https://dekarperhoeve.com/
I’ve followed every documentation steps, I’ve been working with ChatGPT for the last 48 hours on this menu, nothing seems to work.

On the webpage, the menu looks amazing. But when I browse via browser on phone, it’s a struggle to work on it. Somehow it’s a Cloud template and I tried so many steps with TD Composer I lost track. On the mobile version the menu I see the signin option and the social media buttons. I want these to dissapear. I can’t find it. Also when I select background color I don’t see this option.

Please Please assist me in this matter, thank you so much.

Simion C.
tagDiv Staff

Hi,

That might not work. The subtitle is kept in the wp_postmeta table under the meta key td_post_theme_settings, and the data is serialized. And it’s not just the subtitle, everything from the theme that is related to a post is kept there, for example https://prnt.sc/dGC2FVO-28bK Doing it through sql is risky, and I don’t think there’s a plugin that could do something like this. Maybe its possible through a php script but I can’t say for sure. Unfortunately even if its possible somehow, it may not be so easy. Doing it wrong may damage the rest of the theme post meta.

I would actually suggest something different. You could just import the subtitles in a custom field and display that instead of the theme subtitle. A custom field can be created with the ACF plugin and attached to posts https://www.wpallimport.com/import-advanced-custom-fields-acf-csv/ Then you can display it in the post page with the theme, the composer has a custom field element https://prnt.sc/sVivXW1izpSr This method would be easier and it should work fine.

Thanks.

Simion C.
tagDiv Staff

Hi,

I can’t say unfortunately, such issues are not normal. The composer doesn’t normally crash the servers of the websites.

My first suggestion is to check if the theme requirements are fulfilled https://forum.tagdiv.com/requirements-for-newspaper/ If it’s a large website with many plugins, the wp memory can be increased more than the recommended value.

I also suggest checking the server error logs, debug logs, etc. There may be useful information in them.

If you want I can take a look as well. You can send us an email at contact@tagdiv.com and provide access to the website, and also to cPanel or FTP or something similar. I’ll check as well, maybe I can find more clues about the issue.

Since the server is crashing, maybe it would also be a good idea to contact the hosting provider so they can investigate as well, or at least maybe they can provide more details about what’s happening.

Thanks.

De Karperhoeve
tagDiv Member

Hi,
Can I reply on this, please?
I need some support, so via laptop/computer I browse to: https://dekarperhoeve.com/

From here the website looks great, the menu works good.
Now, I move to iPhone or iPad.. and the website is not looking good.
The articles are published fine, but the menu is not showing correctly.

As you described I used tagDiv Composer to select the mobile icon (right side).
Also in the settings from menu and in theme (mobile) I select the demo header (which I edited) to my needs. On the computer it looks great, but on mobile the menu is not showing. Also when I clear cache from mobile (Safari or Firefox) it doesn’t show. Please help me out.

Simion C.
tagDiv Staff

Hi,

If you use a cloud category template https://prnt.sc/ZiKgb8aDYKDt then you must edit it with the composer and add the category description element in it https://prnt.sc/coQVn_n4OZ3u That element will display the category descriptions you have set.

I believe you already did this as I see the descriptions on the category pages at this time https://prnt.sc/LzdtrcTkmUEN

Let me know if I can help with something else.

Thanks.

Simion C.
tagDiv Staff

That’s a very unusual issue. I see no conflict or something that could create such a problem.

Eventually I created a cloud header template with the composer, I made it to look like the one you were using. This one uses the fonts correctly. Please check it as well. This type of header can be customized with the composer, you can edit it from the homepage for example. You could continue using this header, and if you want to customize it and you need help, please let me know.

Thanks.

Simion C.
tagDiv Staff

Hi,

What does that load exactly? I wouldn’t advise mixing the composer content with elementor content if possible. It could break the page or cause issues. If you want to try it however, in the composer shortcodes can be added in the column text element or the text with title https://prnt.sc/uhEmfbTFBehm

Thanks.

Simion C.
tagDiv Staff

Hi,

Actually we had a few other reports concerning this file wp-content/plugins/td-composer/legacy/common/common.php
Its a security module called CPGuard which flags a part of the code from that file from the composer. It’s a false positive however, we checked those cases and the code in the file was as it should be. The solution was to whitelist the file or path https://opsshield.com/help/cpguard/whitelist-files/ We will however check more to see if we can modify the code in the file so it doesn’t trigger security rules.

I’m not sure about WPBakery however. You could install the latest version for it https://cdn.tagdiv.com/wp-content/uploads/2025/10/js-composer-8.6.1.zip Seems they made security improvements in a recent update https://kb.wpbakery.com/docs/preface/release-notes/

Thanks.

Keridam
Participant
#0

I am new to the Newspaper. The tag D composer would not edit, even when I have temporarily deactivated some other plugins.

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