Search Results for 'ftp'

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Calin
tagDiv Staff

Hi,

Please check those topics :
-> https://www.webmasterworld.com/css/4898647.htm
-> https://wordpress.org/support/topic/cant-align-banner-in-the-center/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache plugin and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

I made those changes and for me is working -> https://www.screencast.com/t/kF5mSD3h -> https://www.screencast.com/t/H6e8qh1Qz46

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please deactivate all non theme panel, clear all cache and try again.

If the problem with theme panel s still there, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Both way are good, but we recommend to be made via FTP because in this way you need to remove the old theme and set the new one (always make firs a backup to the theme first).

After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w

Thank you!

yvrmark
tagDiv Member

Hi Calin

This is how I have updated the theme installing (using the WordPress method). I have been using this method for updating since I purchased the theme with all kinds of updates over the years without problem. If WordPress update method is an option why do you recommend FTP? Thanks.

Mark

jossytupsy
tagDiv Member

I could not re-install the theme via wordpress since nothing works on the back end, I tried to go through the installation via FTP. I tried login in afterwards and the back end remains the same, while the front end says “stylesheet missing”. I was actually wondering if what I need to re-install is wordpress and not the theme, since it is the regular wordpress functions that are not working, but the question is how do I re-install the wordpress without losing the already existing data and content especially the posts made since 2years ago on the website.

Thank you for your assistance.
PS: I had to revert back to the former Newspaper theme folder since the new one I installed created more problem.

Catalin
tagDiv Staff

Hi,

If you want to update your theme, we recommend to do it manually, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ via FTP way. This is the most healthy and safe method. You need to download the latest theme packet from your Theme Forest account and then, follow the steps from the documentation.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTPhttps://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
How to Update the Newspaper Theme for WordPress – https://tagdiv.com/update-newspaper-theme/

If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately using the Envato Market plugin the tagDiv Composer will not be activate automatically, please try the FTP or WordPress update -> https://tagdiv.com/update-newspaper-theme/ and also check the theme plugins to be updated and activate.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

vitamin_ka
tagDiv Member

You need to properly configure robots.txt and disable indexing these directories, you will get rid of the error and unnecessary traffic from the robots

exemple:

User-agent: *
Disallow: /cgi-bin          
Disallow: /?                
Disallow: /wp-              
Disallow: *?filter_by
Disallow: *?s=              
Disallow: *&s=              
Disallow: /search           
Disallow: /author/          
Disallow: *?attachment_id=  
Disallow: */trackback
Disallow: */feed            
Disallow: */embed           
Disallow: */page/           
Allow: */uploads            
Allow: /*/*.js              
Allow: /*/*.css             
Allow: /wp-*.png            
Allow: /wp-*.jpg            
Allow: /wp-*.jpeg           
Allow: /wp-*.gif            
Allow: /wp-*.ttf            
Allow: /wp-*.woff           
Allow: /wp-*.svg

Also, if you downloaded the theme via ftp and not through the wordpress installer, you need to specify permissions for 755 folders and 644 theme files so that you don’t feel any inconvenience in using the theme in the future.

Bogdan B.
tagDiv Staff

@zimlicious

If you need our help overcoming the http errors please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel/ftp access so we can login and investigate the errors further and provide a solution in this regard.

Thank you!

Simion C.
tagDiv Staff

This could mean that theme files are missing, I suggest that you reinstall the theme. Do it by FTP or by WordPress – https://tagdiv.com/how-to-install-newspaper-theme/
The problems should be solved after reinstalling.

hakankenandemir
Participant
#0

Hello. We correctly implemented our codes on our head and body, yet mobile amp theme do not shot amp auto ads. Do we need to add our codes in theme panel as well? We only did it manually with FTP to plugins/amp/templates/html-start.php.

For testing: https://www.birgun.net/haber-detay/universitelilerin-5te-biri-calisiyor.html?amp

Thank you for your help.

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please try with a page that have only some text in it, and set it in menu page, also use the # instead of / ->https://www.screencast.com/t/7QF0eaKq0Teu

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

husky
Participant
#0

Hi,
I just bought the Magazine theme. I uploaded the theme by ftp and activated it. But I have this error because of the td-composer plugin.
Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/***/www/wp-content/plugins/td-composer/includes/tdc_util.php on line 623
And since I installed the sportnews template, I have this:
Parse error: syntax error, unexpected ‘[‘ in www/wp-content/themes/Newspaper/includes/wp_booster/td_remote_http.php on line 256
I have disabled all other plugins, I do not know what to do.
I can’t change my PHP version which is 5.3.3.
Thank you for your reply.

anhkhoa41176
tagDiv Member

You should try this method. It worked for me

“The issue seems to be the PHP version. Please update your php version as you use a very old php and this is the most likely cause. I cannot change it from your dashboard or FTP. You need to access your hosting panel and change the php version to at least php 7. we recommend 7.2 if your host can support it. (do not go above php 7.2)”

husky
tagDiv Member

Hi,
I have exactly the same problem. I just bought the Magazine theme. I uploaded the theme by ftp and activated it. But I have this error because of the td-composer plugin.
Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/***/www/wp-content/plugins/td-composer/includes/tdc_util.php on line 623
I have disabled all other plugins, I do not know what to do.
Thank you for your reply.

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