Search Results for 'ftp'

Hi,

Ensure that you have correctly updated your theme via FTP way, clear all the caches, purge CDN files and check the results. Check here -> https://forum.tagdiv.com/install-via-ftp/ Also, notice that the WPBakery sohuld not be updated. If you will use the latest version of the theme, you will have the latest version of this plugin which comes bundled with it.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Yes! The latest version of the theme is Newsmag v.4.7. You need to access your Theme Forest account and download the latest version of the theme and then, install it via FTP way. -> https://www.screencast.com/t/9O73aYmZ

Thank you!

Hello,

I suggest you making a new fresh install on another sub-domain with the latest theme version downloaded from Theme Forest via FTP way because this is the surest method in this regard. For more information about this case, please consult here -> https://tagdiv.com/how-to-install-newspaper-theme/

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

1. Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

2. I check this problem, and is look like there is some css style that override the default css, please use this custom css to fix this problem
.tdm-header-style-2 .menu-td-demo-header-menu-container{
margin-left: 62px;
}
Set the code in Newspaper>Theme panel>Custom code>Custom css

3. You can adjust the height/space above/below the news thicker using the tagDiv Composer -> https://www.screencast.com/t/0ZysxuMh

If there is still a problem, please provide me some more details, some screenshots or a link were I can insert those problems.

Thank you!

Hi,

Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if this is not working you can try to activate the theme manually -> https://www.screencast.com/t/toqv3YCcyXj

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Hope this will help you!
Thanks.

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files and check the results. If the problem is still there, please let us know.

Thank you!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ It is possible that when you activate the Storefront theme to be created some transients and when you roll back to Newspaper theme, appears some these errors. Try to clear all of these according to the following useful guides from here -> https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/ -> https://isabelcastillo.com/delete-all-transients-wordpress.

Hope this helps!

Thank you!

Hi,

Usually issues with the theme panel saving are in general, is it happening only when you save modification to the ads?

There are a few things to check, these ones – https://forum.tagdiv.com/topic/problem-with-newspaper-theme/

If you already checked or tried these, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please also include a link to this topic in the email. Let us know.

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can about the problems you have.

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look to the speed booster and max_input_vars . Include a link to this topic in the email.

Thanks

Hi,

Please take a screen to your system status and provide here. Also, make sure if you are using the latest version of the theme installed via FTP way, remove all fo untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

All that is required is to install the mobile theme and AMP plugins
– https://tagdiv.com/amp-newspaper-theme/
Those options should appear in the theme panel after doing this
– http://prntscr.com/n4hr4f

If they still do not, maybe the theme hasn’t been updated properly. Try to reinstall it by FTP, this is the most reliable and recommended method
– https://tagdiv.com/how-to-install-newspaper-theme/
Or maybe a plugin is the cause. Try deactivating all the plugins except theme plugins and AMP. Check if this fixes the problem.

In case the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email. Let us know.

Thanks

Hi,

Why not simply install the plugin by FTP, that would take about a couple of minutes. The theme plugins are provided in the theme package plugins folder
– https://www.screencast.com/t/C0rn9NLmbHo
Unzip the composer and upload it in the WordPress wp-content->plugins folder. That would be all there is to it.

There are many cases of this issue happening, a simple search on Google and this can be seen, also various fixes can be found
– https://www.google.ro/search?q=wordpress+the+plugin+does+not+have+a+valid+header&oq=wordpress+the+plugin+does+not+have+a+valid+header&aqs=chrome..69i57j0l2.3112j1j7&sourceid=chrome&ie=UTF-8

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Also, please check here -> https://www.screencast.com/t/9mTJyKpZNp

Thank you!

Hi,

I have made some tests with the tagDiv Gallery and it seems to returns well results, without any problems. ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

You can try to activate the theme manually
– https://www.screencast.com/t/y9OSLcsc
– https://www.screencast.com/t/KQczECOGCB
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

I think that your problem is regarding theme saving, right? Make sure if you are using the latest version of the theme installed via FTP way and also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/search/system+status/ Also, that code should have to be added in Custom CSS section area from the theme panel.

Thank you!