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Calin
tagDiv Staff

Hi,

Unfortunately this will not work correctly, what you can do is to remove the Instagram or use another Instagram plugin.
Also if you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});

Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

So lets try again first will go on the tdsp_config.php in wp-content/plugins/td-standard-pack/Newspaper/includes/tdsp_config.php you can do this via FTP or using the plugin editor -> https://i.imgur.com/rtB9nl2.png -> https://i.imgur.com/rI5ZoMm.png -> https://i.imgur.com/FD8Prv5.png
Now for the td_config.php we’ll go in wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php -> https://i.imgur.com/EjavKsl.png -> https://i.imgur.com/zgEuUjH.png -> https://i.imgur.com/CymYLfU.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

From what I see you invert the header with footer.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

So you want to use the responsive version and this is not working, if is so then, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins and check again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please check this documentations for Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If you do not want to have a different user just add to the current one the extra key and try to activate the theme manually
https://www.screencast.com/t/y9OSLcsc
https://www.screencast.com/t/BPptwwInVr

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Calin
tagDiv Staff

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi Sumit,

Please make sure that you are using the amp plugin with mobile theme plugin with one of these options -> https://i.imgur.com/qZE0eZq.png

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});

Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

chaymae
Participant
#0

Hi,
I have install the Newspaper template , But it made my site very slow , i have activate the defaults template of wordpress it very fast , i have implemente all instructions in your documentation but no result

for info : I am using WP fatest cache , because WP Super Cache does not work for me
that is the errors :

Warning! /var/www/alnas/wp-content/advanced-cache.php does not exist or cannot be updated.
1- If it already exists, please delete the file first.
2- Allow / var / www / alnas / wp-content to be writable using the CHMOD command from your FTP client or from your server. (CHMOD 777 / var / www / alnas / wp-content) and refresh this page. This is only a temporary measure, and you will need to switch it back to read-only next. (Go from 777 to 755 in the above command)
3- Refresh this page to update /var/www/alnas/wp-content/advanced-cache.php
If that doesn’t work, make sure that the file /var/www/alnas/wp-content/advanced-cache.php does not exist:

AND

Warning! Unable to upload /var/www/alnas/wp-config.php! WPCACHEHOME must be configured in the configuration file.

AND

Error: Configuration file /var/www/alnas/wp-content/wp-cache-config.php is missing. Please reload the page.

Calin
tagDiv Staff

Hi,

Please make a full backup to the site and please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Unfortunately I can not say an estimate time because in this period of the year for us are the winter holidays.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will fix this problem. Include a link to this topic in the email.

Thank you!

aysasi
tagDiv Member

Wordpress just announced SFTP and PHP admin access. This should help overcome some obstacles. Are you willing to help me with my site on wordpress.com?

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please do not set here on the forum your privet credentials.
If the problem persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Yes, the theme create thumbs for all images when these are add in media library.
What you can do is to use the Regenerate thumbnails and delete unused thumbnails plugin -> https://wordpress.org/plugins/regenerate-thumbnails-and-delete-unused/ or this one https://wordpress.org/plugins/force-regenerate-thumbnails/ there are many plugins that can do this.
Or you can add only the images for featured image using the media library and the rest of them you can upload using ftp in this way it will be upload only the original size.

Thank you!

Calin
tagDiv Staff

Hi,

This problem can be solved if you set the WP_DEBUG in false -> https://forum.tagdiv.com/requirements-for-newspaper/ ( then the notice will be removed) also if you want we can take a look to these notice, please make a full backup your website and database and you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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