- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello,
Please also update your social counter plugin. The version did not change as it is still 4.1 but the fix was implemented in the latest release. Please disable and delete your current social counter and then install the one from the latest theme package.
Also very important: clear your browser cache. Here is an example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Thank you!
Hello,
You might not have installed the proper version of the social counter. The access toke works in the current version of the plugin. Please try to install it again from the main theme package you download from envato and very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Thank you!
Hi,
Please try to disable all your plugins except Visual composer, clear any installed caching and check again. Also verify any custom code you might have entered in theme panel, or added to the theme files directly. This issue must be caused by a plugin or theme customization, since it is not happening on a default theme using only the plugins provided in the package. Please let us know how it goes.
Thanks
The page speed of my site http://www.rockingfamily.at is worst. Gzip is activated, and i’ve already installed the recommended Caching plugin.
Google Page insights told me, that the server response time ist very slow. But the latency is very low and i can load my stats site in a few miliseconds.
But when i check the site with firebug, it lasts nearly 2 seconds to laod the site html (header), before laoding the images, css, js, and so on.l
How ca i improve the loading of my site?
Best greetings from Austria
David
Hi,
We have not had any reports regarding this issue that you are having with the admin panel. Usually plugins are responsible for causing problems and interfering with the functionality.
The theme has these requirements for the server – https://forum.tagdiv.com/requirements-for-newspaper/ and also some modifications to these parameters if needed – https://forum.tagdiv.com/system-status-parameters-guide/
Also I see that your website is taking some time to load the images – https://www.screencast.com/t/36E3Eyg4 and the whole content.
You can try and use this caching plugin with the recommended settings – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and this guide to optimize page loading speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Thanks
Here is the issue,
I have tried 3-4 different method to insert inline ads after several paragraphs under post content ( both using plugins and without plugins) . It works perfectly.
But I noticed that when we use it with speed booster plugin, it has one weird issue.
First of all, based on info available here- https://forum.tagdiv.com/how-to-make-the-site-faster/ , I delete this code from speed booster file to make it work with other plugins:
// disable the plugins if there are incompatible plugins
$active_plugins = get_option('active_plugins');
//print_r($active_plugins);
//die;
foreach ($active_plugins as $active_plugin) {
if (!in_array($active_plugin, $this->allowed_plugins)) {
define('TD_SPEED_BOOSTER_INCOMPATIBLE' , $active_plugin);
return;
}
}
and then move the JS and css file to footer using file ID. It works very well with all other plugins installed on my website. But for this example- let’s consider that I don’t move any other files.
before activating speed booster. Here is how ad looks on my site: https://s30.postimg.org/6gjkrz7cx/ads-1.jpg
you can see that the ad after pragraph-1 is properly aligned to center within post content.
After activating speed booster, here is how it looks- https://s12.postimg.org/8lqlmqmp9/ads-2.jpg
You can notice that the ad leaves the post content and probably get aligned to the center of whole website, not just post content.
On further checking, I noticed that the issue is caused by the following line:
$this->move_style_to_footer_queue('td-theme');
When I delete this line from speed booster, the ads start displaying correctly. But then a new issue arises, the homepage gets broken like this: https://s11.postimg.org/6tk42duer/2017-04-13_14-14-13.jpg
So, either I can run these ads properly but then homepage gets broken or display homepage correctly, then ads gets misaligned.
I do want to use speed booster for optimisation purpose. So, please look into the issue and see if anything can be done.
Thank you.
Hi,
The theme has these requirements – https://forum.tagdiv.com/requirements-for-newspaper/ and modifications to be made according to this guide if it is necessary – https://forum.tagdiv.com/system-status-parameters-guide/
You can try to reinstall the theme using this method – https://forum.tagdiv.com/install-via-ftp/ and use only the plugins provided with the theme package, clear any caching installed and try again.
I see that you have many errors and warnings present on your website
– https://www.screencast.com/t/vRGaXW5G4cLn
This indicates that the transition to https was not done properly, please check these few leads that have proved to be useful to other users in this situation
– http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
– https://css-tricks.com/moving-to-https-on-wordpress/
– https://yoast.com/dev-blog/move-website-https-ssl/
You can also check our forum for some insight on this matter
– https://forum.tagdiv.com/topic/moving-to-ssl/
Thanks
Hi,
The Revolution slider is a very complex element, and could have an impact when placed on pages but should not be anything major. You can use these guides to configure the recommended cache, and also improve page loading speed and optimize your website
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
Thanks
Hi,
It seems that you have some custom classes appearing in the page structure
– https://www.screencast.com/t/wmONRDFG8ul7 and the elements on the page are being affected by these. Please check and remove any custom code you might have entered in theme panel, or added to the theme files. Deactivate the child theme if you are using one. Also try as a test to remove the header ad code, deactivate all your plugins except Visual composer, clear any caching installed and check if this has any effect.
Thanks
Hi Catalin. Thanks for replying. I updated the theme by deleting it, and then do a reinstall of the theme by insatlling it again by uploading the zip-file. I usually works. Should this method not change all files?
Hi,
There does not seem to be any error while inspecting your website. The social section is present in the page structure – https://www.screencast.com/t/R0be8I1Bn but it does not have any content. This will display the social icons based on the links entered in the social networks section
– https://www.screencast.com/t/OniPXkgQLf
Maybe you have caching installed and it is preventing this from displaying. Try to clear the cache if this is the case. Or try to think what action you might have made before this issue occurred, but since it is enabled in theme panel, it should display properly the social links entered.
A plugin could also be the cause, and could be interfering with the theme. You could try as a test to disable all of them, except Visual composer and check to see if this has any effect.
Thanks
Hello,
The theme was updated and so was the social counter fixing the token issue. Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then disable and delete your current social counted plugin and install the one provided in the theme package you download.
Thank you and sorry for the inconvenience.
Hello,
If you access token does not work it means you are not using the latest version of the social counter. please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update your social counter plugin by disabling and deleting your currently installed plugin and then installing the new version for the theme package you downloaded from envato.
Thank you!
Hi,
I have tested the featured video option and it is working properly. You just have to follow the steps required. Select the video post format, then one of the recommended post templates. Add your video URL in the featured video field and update the post. Then the featured video will be displayed in the post page, and a featured image will be generated from this video – https://www.screencast.com/t/aHzCQTLyKTAL and displayed on the blocks. Make sure that you have enabled the thumb sizes in theme panel – https://forum.tagdiv.com/theme-thumbs/
Please try and disable all your plugins except Visual composer, clear any caching installed and try this again.
Thanks
Hi,
Please try to regenerate your thumbnails using this guide, and also take note of the requirements for the server
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
After the regeneration process is complete, please clear any caching installed and check to see if the problem is resolved.
Thanks
Hello Jay Escobar,
Please ensure that you are using the latest version of Visual Composer which come bundled with the latest theme packet. Remove the old version and install it the latest one. If the problem is still there, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results. For more information about this, please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for your understanding!
Hello,
Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
The simply disable and delete the current mobile theme plugin and install it again from the new package you downloaded.
Thank you!
Hello,
This could be a cache issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also the plugin needs a bit of adjustment as described here: https://forum.tagdiv.com/topic/help-cache-plugin/
Thank you!
Hello,
If you like the 2 green bars from the news magazine demo you will have to install the demo to get them. Each demo has it’s own custom design
Here is how you can install a demo: https://forum.tagdiv.com/installing-demos/
Thank you!
Hi,
This is a weird issue indeed. Please check the Visual composer settings, it should be like this
– https://www.screencast.com/t/1PccALD7
Also maybe a plugin could be interfering with Visual composer, please try to disable all your plugins except Visual composer, clear any caching installed and check again. On a default theme with the latest version using only the plugins provided, I can confirm the option is present. You could check any modifications you have made to the theme, or a child theme if you are using one.
Thanks
Hi,
This is a weird issue you are having, and I have not seen it before. I found a possible solution online in this topic – https://wordpress.org/support/topic/visual-editor-missing-15/
Maybe you can try the suggestions and the fix mentioned there, and hopefully get to the bottom of this or identify what is causing this problem. You could try to deactivate all your plugins and clear any caching installed to see if this has any effect. Also you could switch to a default WordPress theme to see if the option is available then, but I do not think the theme is causing this.
The theme has these requirements for the server
– https://forum.tagdiv.com/requirements-for-newspaper/
And modifications made according to this guide if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know how it goes
Thanks
Hello
How to install childe theme? and what is the file path?
Thanks
I see. I am confused how to update because when I try to install the update I get an error that the theme already exists.
Hi there My site hangs where I install revolution slider plugin (revslider). I tried cleaning the cache before and after install but nothing helped. Help please.
Yes, so if you want to get VC and social counter update, simply run the updater?
There is only ONE updater needed for either version; no need to have two versions of same updater that do the same thing.
I think you miss the point, running the 7.7 to 7.81 updater will update BOTH 7.7 and 7.8 to 7.81.
It updates anything from 7.7+ to 7.81.
It’s not going to reinstall 7.7 again; only update the items which have recently changed as noted in the changelog.
Or, you could review changelog and just update the two plugins via FTP (VC and social counter).
Sorry if that confused you. Made sense to me when I looked at it.
So, not a bug. Not a ‘consistency’ issue. However TagDiv might have a better reply for you.
(( I don’t work here. ))
