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Hi

The theme imports only the css for a specific demo when you choose to install it without content. You will have to create your own pages and demo’s css will be applied on them.

Thanks!

Well, if there is malware, back doors, porn spam, etc. in the pirate version … uh, yeah, it probably will hurt your site — having no idea “where” the “friend’s copy” came from ?

You do realize this is the same as installing pirate software on your PC, there are many files, php codes, snippets, javascript — all of which can be damaging to your site if malicious.

Have you scanned your site with SECURI yet ?

https://sitecheck.sucuri.net/

Reinstalling WordPress is pretty quick if you know how to FTP stuff — unzip the clean WP installer from WordPress.org ( not from ‘a friend’ ) and then drag over all the pieces to your site “over-writing” the existing files … just to do quick safety check vs doing nothing at all. Replacing the default twenty-sixteen theme with clean version, deleting ALL other plugins and themes, is a wise choice.

Have you done anything at all, like research this on Google — it’s your site, only you can fix it if something is broken from using “borrowed” software. Theme devs can’t fix that for you.

http://www.wpbeginner.com/plugins/how-to-scan-your-wordpress-site-for-potentially-malicious-code/

Hopefully lesson learned!

Thank you Nairolf. I have been updating the newspaper theme using Envato Tool kit for over a year now. I updated the theme a month or so ago and waited until this morning to update visual composer since the plugin needed to be updated. from the plugin folder I updated it using the zip file.

I am a novice and am a bit uncomfortable reinstalling the entire theme. Will all my settings remain? Will I have to start over and reconfigure everything?

I’d prefer it if someone knows how to fix my specific problem with Visual Composer.

I have tested all of my plugins and all seems to be fine.

Thanks again for your help

Hi @rayarasmussen,
The best way and without any problems: https://forum.tagdiv.com/install-via-ftp/

*be sure to upload an unzip file

@neotrope Reinstalling wordpress??? That is a long process. But will the pirate stuff harm my site in any way or the other??? @nairolf2013

• This reply was modified 9 years by hadharm.

I really don’t get why this theme is so slow for my site. I’m talking aol dialup slow, on a live med/high traffic site. There’s nothing on my site that’s really out of the ordinary. I optimize my images, did the cache, have many of the same plugins as my old theme, have the minimum requirements for the theme, etc.

So last question — could it be because I installed it as the demo WITH the content (later deleting the content). Should I try reinstalling it with no demo content? Thanks.

I’ve already did all those manipulations, I tried all the installations way, but the problem is still there, I also took the website that I have on the localhost ( the database and the files ) and put them online, the configuration was there but the problem too, I couldn’t do anything, I couldn’t edit anything, it’s really weard, it’s the first time I have something like that with a theme, it looks like the theme’s blocked

You should fully delete the pirate version your friend apparently had — I may be mistaken, but best to be safe; and do clean install of WordPress to be safe. Do it via FTP, so you can delete old versions of theme folders (all of them!), old plugins (all of them!), and do clean full install of WP. Seriously.

Note that they answer tickets in order received; so posting updates actually pushes it back further in queue; oops, I did that too.

Basically, install theme and plugins via FTP if you have permissions issues on your hosting setup (where WP cannot remove/delete stuff in folders); this way you can *see* what is actually there, remove broken install, and do clean install of theme; this is very often the issue where something broke on server when WP was unzipping the zip file, and now can’t delete it due to being messed up. It happens 🙂

Try FTP upload/install — best way, every time!

(( I don’t work here; just 3+ year user! ))

Did you try the normal fixes to solve the issue with your WordPress setup?

a) proper install of theme and plugins; disable plugins that came with former theme
b) check enough system resources per the theme system status
c) disable plugins you might be using that conflict with Visual Composer
d) clear cache in browser and on your site
e) RTFM (read the instructions)
f) turn off ad blocking or intrusive anti-virus that blocks your own WordPress admin panel
g) be very specific in WHAT does not save, where, and what you did to try to debug why YOUR setup isn’t working
h) review other topics on here as to how folks fixed their particular problem, such as using cloudflare the wrong way, or not clearing cache, etc. — only YOU can manage your own website — theme cannot fix things unrelated to itself, nor can others
i) if you ask for help, people here try to help
j) insults and the like help no-one

Tens of thousands of people using this theme for 3+ years use it every day; but not every web hosting setup is the same. If your setup works with “normal” WordPress settings and is up to date with latest secured version of WP, theme should work if properly installed.

Tech support offers help as time permits, in order received, and they do respond to everybody and all emails. And have always done so, as I can attest as long time user.

Don’t give up! Try to check some of the things mentioned above AGAIN, if done already — try changing to different web browser (e.g., CHROME); if you’re using broken old version of Safari on Windows, or similar, that can be issue also.

Helps to describe what you are doing and HOW you are doing it, and perhaps you will get some help.

I can’t do nothing with the theme, I can’t click everywhere, when I go in the theme pannel all the options are blocked I can’t click, when I wan’t to add a new theme with the newspaper activate theme it’s blocked I can’t click, nothing’s happen but when I try to add a theme with an othere theme activate it’s working.

lol I can’t even delete it, they say : Delete failed, the theme doesn’t exist.

and yet it still there

I tried to remove it from the ftp and re-install it again but still the same problem

• This reply was modified 9 years by news8.
• This reply was modified 9 years by news8.

I tried also to disable all the plugins but even like that the activation theme doesn’t work and the demo installation tell me to install Visual Composer and when I activate Visual Composer, nothing happens again for the installation