- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
You shall know because that plugin is installed by you.
Hi 🙂
I’ve installed the “Say What” demo.
Which would be the ideal proportions for featured images so they display properly in all homepage blocks?
Thank you!
Vittorio
Dear nalfolf, thanks for taking your time to respond to one of the three issues that i raised. I would like to let you know that i already knew that the VC plugin in free before making my purchase. However i don’t understand why its asking me for update after installation. As i mentioned i have deleted it twice and installed it afresh from the plugins folder that came with the theme that i bought but still the same problem. Thats why am asking for help!
2. Also My thumbnails are greyed out! I have followed the steps on your tutorial and installed Regenerate Thumbnails plugin. Which regenerated all the images successfully but they are still greyed out. I need Help!!!
3. My site is not displaying well on Mobile phone.
I have read the tutorial and tried all the steps mentioned for the above questions but no success! I have also posted these questions to the seller but no response.
Given the above, I have rolled back to basic wordpress theme to make my website user friendly for viewers because no help is forthcoming from the seller which is so discouraging yet i have datelines to meet.
my website is http://www.howtodiys.com
Call me crazy; but adding a section/tab in the theme panel “update plugins” might be useful to explain these same topics that come up over and over (and over).
Info on installing optional plugs are there, but maybe links to “how to update” in forum would be good, too.
Just a suggestion 🙂
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This reply was modified 9 years by
simchris.
I have three problems and i need urgent help to get my site going for my customers.
1. My Visual Composer is asking to be updated. I have followed the process for installing the Visual composer as indicated on your tutorial and i still get the message below.
Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.
2. Also My thumbnails are greyed out! I have followed the steps on your tutorial and installed Regenerate Thumbnails plugin. But they are still greyed out. Help!!!
3. site not displaying well on Mobile phone.
my website is http://www.howtodiys.com
The problem I’m starting kindly try to understand:
From the beginning when I installed your theme it was working well once I installed SEO yoast it started working worst, while manually sharing on my FB pages by copying link and pasting on post box on FB page the snippet shows two same featured images. Please tell me where is your FB meta tags so that I can remove those and it will work well,
the reason of this showing because of duplicate FB meta tags in the theme one is from SEO Yoast and another is from your theme which I purchased,
Thanks IN Advance!
Mantosh
Hi
Try to login on the server via ftp, navigate to your-wp-install/wp-content/themes and delete Newspaper folder. After this step is completed you can try to upload Newspaer.zip file in your wordpress or directly upload Newspaper folder via ftp. Please check our documentation for more detail about the update process: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/install-via-ftp/
Before making any changes in your site make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hi
There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.
Let us know ho it goes.
Thanks!
After Purchasing the theme and activating it, i was installing plugings then my site Crushed While Installing plugins. This the the information that appeared:
Welcome to the famous five-minute WordPress installation process! Just fill in the information below and you’ll be on your way to using the most extendable and powerful personal publishing platform in the world.
Please Help!!!
Hello kibiribi,
Please keep in mind that any product from Envato Market is fully tested and inspected to be safe when users download those products. Until now, we do not have any bad report in this regard and most likely, your theme has been infected at your side. Try to make a new fresh install and check the results.
Thanks for your understanding!
Hello redarmy,
The site is made using our Default Theme, without content, with yours content and layout. If you want to achieve something like this, you will have to install our theme with Default Demo and then, using the Inspector tool, you can notice what type of elements are using in that website and then you should implement/add on your side. We made a tutorial which may be helpful in this regard: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thanks for your understanding!
i having not having problem in installing rather i am having problem in uninstalling.
Hello arpitsrivastava,
Please try to make a clean WP install from scratch with the latest version of Newspaper (7.4) according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ We only recommend doing the install/update via FTP because this is the surest method in this regard.
Hope this helps and let us know how it goes!
Thanks.
Thank you for you answer,
I find out the problem, I installed a plugin that doesn’t work with the theme. After I uninstalled it everything went back to normal.
Again, tanks a lot for your info
Hi
Theme’s layout relay on a fixed width by 1068px and there are no options to change this value. Also all theme’s blocks and modules have fixed sizes for featured image. The slide uses different thumbs depending by layout used for it bu non of theme are squares. The size of any element can be changed only adjusting theme’s code.
When Revolution Slider is installed in Visual Composer will be available those blocks: http://screencast.com/t/cxTtWSrga7O
Basically first three requests involve custom work in order to achieve the desired result and unfortunately we can’t offer such services at the moment. If you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for someone who can help you with implementation or hire a developer to do it for you.
Thanks for your understanding!
Hi A,
- Deactivate and remove the VC plugin from WP dashboard
- Install WP-Optimize plugin and delete the transient
- Go to the folder plugins in your theme, unzip the js-composer. You’ll obtain a js_composer folder
- Log in to FTP and upload this folder (js_composer) into the plugins folder
- Log in WordPress, go to the plugins and activate again VC
- Delete your cache
P.D.: take care, sometime when unzip/unrar compress files is generate folder into folder. I mean you’ll see a folder and inside that folder you have again another folder with the same name. Always use the folder that is inside for upload to FTP.
Cheers.
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This reply was modified 9 years by
nairolf.
Hello everyone,
I work to my website for a few days and VC did work well. After a 2 days break in which a didn’t logo into my site account i wanted to start working again. But I realized that I can modify anything in widget menu. After that I try to work on my first page with VC but I wasn’t able to do any change.
I follow the steps, I deactivated and uninstalled the plugin and after that i reinstalled it but the plugin still won’t work.
Please help!
Regards
yesterday I installed newspaper, and now I would like instal a demo with forum page installed.
What are the alternatives?
Hello jpuerta,
I have checked your mobile mode and I get this error -> http://screencast.com/t/myBPgG3piHo Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks.
Hi
Try to update the theme according with our documentation and make sure you do a clean update. By this I mean that you have to delete the old version of the theme and upload a fresh copy in WordPress or directly on the server via ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/install-via-ftp/
During the update process deactivate all plugins, except Visual Composer and after the update clear all caches, purge the cdn if you’e using then test the site again.
Let us know how it goes.
Thanks!
Hi
We didn’t changed that setting, the indicated option is by default set like this when WP Super Cache plugin is installed.
Thanks!
Hi
Demo won’t affect your site’s content. If you import the demo with content your pots will remain untouched, this also happens if you want to uninstall the demo.
Thanks!
Hi
I’ve checked the indicated link and the issue is no longer visible. Moreover I’ve noticed that you changed the position of image’s caption which may lead to some issues in some circumstances. I’ve also made a few tests on my side and couldn’t duplicate the issue.
Keep in mind that the theme is carefully tested and it works as expected. You changed lots of theme’s default features and those changes may cause issues. As a reference you ca do a test install on a sub-domain or on your local computer only with Newspaper theme and the plugins included in its path. Like this you will be sure that any possible issue is not caused by a plugin or by some customizations.
With regard at Speed Booster I can say for sure that the plugin works fine. From above resources only on is called by the theme, the fonts from google. Anyway Speed Booster will move any css.js resource it’s added in code and also if the plugin is active in System Status. Check this link for more detail in this regard: https://forum.tagdiv.com/topic/speed-%e2%80%8b%e2%80%8bbooster-akismet-php-problem/
Thanks!
Hi Larshell,
I have inspected your website and I saw that you managed to install the latest version of Visual Composer, right? If you will encounter another problem with the theme, please open a new thread with your issue and we will gladly help you.
Thanks.