- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello,
As the topic title suggests: http://screencast.com/t/sGIJR1eH
Please update your social counter plugin. You do this by accessing the plugins section of wordpress and hit the disable button and then delete files like so: http://screencast.com/t/GboZPFtNbaH and then installing the new version from here: http://screencast.com/t/4SMfmJnUd
I hope this helps.
Thank you!
After i install the demo, where can i customize it?
Hello fchang,
Please ensure that you have fully installed your theme via FTP because this is the surest method in this regard. Also, if you need more assistance in this regard, please provide your website URL so I can inspect it closer the Top Bar menu. For more information about this feature, you should find here -> https://forum.tagdiv.com/top-bar-templates/
Thanks.
Hello,
If you want to install a demo there are 2 options. Either install just the demo style and the second, to install the demo style with content. Content is not mandatory, There is a button that you can tick to activate content or not. Please read this guide: https://forum.tagdiv.com/installing-demos/
The button is pretty obvious: http://screencast.com/t/lf2x8iqr8
Thank you!
This question may be easy for you, but it is driving me crazy.
When I installed Newspaper, all my widgets got removed automatically. I had to add them again manually.
Now, I’ve just changed to a new Child-Theme, and again my widgets have gone!
The problem is that I’ve gone back (to the previous child-theme) and my widget are not there anymore.
How does the relationship between Widgets and Themes work? (I thought they were independent, as far as the new theme has the same widget areas)
Hello , I get this error when installing the theme. As I can solve it?
Update: I’m getting the following error:
tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder (file permissions appear to be ok)
– Please make sure that WP_DEBUG is set to false in wp-config.php (it is)
– Contact our support via email contact@tagdiv.com (please provide your product license key)
Hi There,
I just installed Newspaper and then tried to load the Say What demo along with the content.
It turned out terribly and I don’t understand what the problem is.
Website is: http://www.civilianstrong.com
Do I need to delete any posts before installing the demo?
Please help.
Hi There,
I just installed Newspaper and then tried to load the Say What demo along with the content.
It turned out terribly and I don’t understand what the problem is.
Website is: http://www.civilianstrong.com
Please help.
Hi Catalin,
I managed to update the path in the CSS that was causing that error. Now, however I’m still left with a broken padlock. Something inside the theme is breaking the padlock as illustrated by the section “Secure Calls made to other websites”:
demo.tagdiv.com returns some sort of error) when visitors go to my webpage. My SSL is installed correctly and HTTPS is configured so I know it has nothing to do with either of those two. Do you know why I would see the padlock on the admin dashboard (i.e. logged in) but not when i’m browsing as a visitor (not logged in)?
I would really like to resolve this. I have a store on the site and consumer confidence is important to me.
http://www.screencast.com/t/nHndwZ2pTjqW
http://www.screencast.com/t/pu5lbsr1uP2P
http://www.screencast.com/t/nHndwZ2pTjqW
Thanks in advance.
Keisha
In looking for a to allow the other non-code-savvy writers on the site the ability to omit the upper author meta info and the lower author bio box on any given post, I’ve come up with the following solution:
Installed the WP Add Custom CSS plugin, which puts adds an entry entry box into the Add New Post page.
Instructed authors that if they wish to omit author information, they should paste the following code into that Custom CSS box.
.td-post-author-name {
display: none;
}
.author-box-wrap {
display: none;
}
There may be a more elegant way to accomplish this, but it works for our writers…
-
This reply was modified 9 years by
scoutfund.
again is a same situation would i uninstall the visual composer and clear cashe have any problem
Hi,
I just installed this theme and set up my home page yesterday. However, I found that our top menu only goes 1 level deep from the main menu items. The 2nd level submenus are not showing. Is there a setting or something I can do to enable it? Can’t seem to find it in the theme panel anywhere.
Thanks!
—
Frank
I have The Events Calendar Pro installed on my site alongside Newsmag. I want to display the calendar and the single events page on a full width page with no sidebar, but obeying the Newsmag theme containers. TEC gives me the option to select the use of page builder, but I don’t know what template item I need to edit to make it full width.
Website
http://heliopolis.la
CMS
Hello,
We do not recommend editing the demo content. We created the demo content for users to have a visual representation of the theme with a bit of content, but this content will be removed if you decide to change demos.
VERY IMPORTANT: if you edit the demo content and then switch demos, your edited content will be removed.
We suggest installing the demo without content and start creating your own content. You can use page templates to help out on pages: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
I hope this helps.
Thank you!
Hello bvanrij,
Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, the latest version of required plugins (Visual Composer 4.12 and Social Counter 4.1). This update should be made only via FTP because this is the surest method in this regard. If you are using some untested plugins, please try to delete all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. So, if your problem is still there after this advice, you should try to make a new clean install from scratch and then check the results.
Hope this helps and let us know how it goes!
Thanks.
Thank you for the reply! Actually i want to know where i can change settings of a demo after i install it. Does it create automatically a new page and i customize it from there? Or where else? Because i installed it and i wanted to make changes to images, categories, posts etc!
Hi Andrei,
and thank you so much for your replay.
So, I tried to download and install the updating from Themeforest but, importing the zip file it appears this message:
“The package can not be installed. The theme is missing the style.css stylesheet.”
how can I solve?
thank you again so much
Luca
Hello,
Please try to switch to wp super cache as that is the tested and recommended plugin to use with our theme. Please follow these 2 guides to properly set up the caching and cdn:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
For cdn we recommend cloudflare: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hello CollectiveM,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, after this, if you will need more assistance in this regard, please provide your website URL so we can further inspect it and also, please provide more details about what’s happening.
Thanks for your understanding!
Hi,
I just installed bbpress and the formatting on the topic page doesn’t look right.
Here’s the main topic list: http://jerseydigs.staging.wpengine.com/forums/
and here is the one not formatting correctly: http://jerseydigs.staging.wpengine.com/forums/topic/this-is-the-first-topic-in-the-general-category/
Any idea why?
When I use my current version, 7.1, want to update to a new version, my content disappears. (New version 7.3)
I just have my menu bar at the top. All the rest disappears.
I have already done an update via FTP and also via the Envato market plugin.
What’s wrong?
Fortunately, I kept getting my site back to a previous version. But I’d still like the updates installed.


Thanks in advance
Best regards
Nick
You can ignore the nag screen for VC; TagDiv tries to disable that, but they keep poking people anyway.
I did install the theme two places on same domain without any problems. And after server crashed year later, had to reinstall/reactivate and still worked for same site, so “whew.” 🙂
Obviously “people on wordpress.org” don’t know what they are talking about. 🙂
You may want to see the how-to in setting up WP Super Cache here:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
I believe the demo version of theme online runs with WP Super Cache, and many folks run with that (thousands, actually) without any issue, sooooo …..
We use it here on several sites without issue.
(( I don’t work here. ))
a) looks like you might have custom styles applied to your admin area; I’ve never had “lime green” elements in my WP install in 11 years.
b) remember you need to also update the plugins included with the theme
c) make sure you check the system status page to ensure you have enough system resources allocated
d) obvious things: 1) clear your cache on website if any; 2) clear web browser cache; 3) temp disable known problems with some things like auto-optimization scripts if they impact the admin area, impact ajax or normal WordPress setup (e.g., some “admin area modification” plugins can break stuff because they have not been updated for WP 4.6 and change of things like default fonts, jquery, tinymce version, etc.)
Good luck!
(( I don’t work here. ))