Thanks for the input Chris.
I’ve requested the last version of newspaper 6 which had update script.
So, is this how I should go after this:
1. Delete old theme.
2. Install this version of newspaper 6
3. Run update script (to get my settings back)
4. And then again update that particular version to the latest one
Am I going right guys?
Hi,
Please try to disable all your plugins except visual composer and try the theme panel again. If this does not fix it, then please try to install the theme again via FTP https://forum.tagdiv.com/install-via-ftp/ as something might have gone wrong upon updating.
Let us know how it goes.
Thank you!
Hello,
This error i’m afraid is very vague and does not point to anything. It is a general error and many people get it. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can try this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.
Hope this help.
Thanks
Hi
I’ve checked your site and noticed that you have a redirect for the modal images. Please make sure that you deactivate all plugins except Visual Composer, remove any custom code if you’re using and test again. Also you can try to make a local install, only with WordPress, the theme and Visual Composer plugin then test this again.
Thanks!
Hello,
Please make sure you have seo yoast installed and OG tags set from the plugin. Then send an email at contact@tagdiv.com and provide a link to your website so we can inspect the issue.
Thank you!
Hello Ayudaenibiza,
Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and try again. It may be a conflicting plugin. If your problem is still there, after these changes, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello Aldemi,
If you want to have for each menu item a different color, you have to use a bit of Css. Place the code below in Theme panel->Custom Css area, like this: http://screencast.com/t/hdusc4o0C1
Each item, has a different ID, like this: http://screencast.com/t/r8nmHtzg
li.menu-item-912 a {
color:red!important;
}
li.menu-item-913 a {
color:green!important;
}
li.menu-item-914 a {
color:pink!important;
}
li.menu-item-915 a {
color:blue!important;
}
For your second request, you can control the “Homepage-News” from SEO Yoast plugin->Title&Meta section, like this: http://screencast.com/t/InZUJXjXiU. Plese install this plugin and follow the steps.
Hope this helps and let us know how it goes!
Thank you for the message
This still does NOT work. I had to purchase the visual composer out of pocket and install it through the Word Press plug in system.
Can I get the tagdiv social counter plug in files so I can add that as well?
Hello friends
I have a site with 4 pages. The first page (home) worked ok and I can add and edit using Visual Composer. However, everytime I try to do the same on the other pages, the visual composer shows correctly, the “Add element” is also shown but when I click on an element it won’t appear on the main page.
I tried using templates and so on, but to no avail.
Any suggestions?
Theme name i Newspaper
Theme version i 6.6
Theme database version i 6.6
Theme aurora version i 1.1
php.ini configuration
Server software i Apache
PHP Version i 5.6.15
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 50000
max_input_vars 5000
SUHOSIN installed false
WP version i 4.3.1
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 40 MB/request – We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Did you increase default memory for your WP install in the wp-config.php file? 96MB or higher recommended.
Do you have the right php settings for your hosting account ?
Without the exact PHP error you got, kind of hard to comment on that.
I just went to your site, seems to be working fine. Ads not loading, but likely due to me being in US.
Oops, just got this “http://insight007.com/?p=952” // 500 internal server error.
You might try clearing any/all caching, reset CDN, and resave your permalinks.
Hello bebiboy,
Please try to disable all the active plugins, clear all cache and install only the plugins that come bundled with our theme. You have to regenerate the thumbs for the images with the Force Regenerate plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ Most of our clients who have used this plugin were satisfied.
Unfortunately, the Photon plugin does not work with our theme and we do not recommend it. Also, this is known to be a problematic plugin and you should find an alternative. I will recommend you to use a WP Smush, as you can see in our documentation, here: https://forum.tagdiv.com/how-to-make-the-site-faster/ .
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
We’re glad that you liked our theme.
You need to install the Social Counter plugin: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ The plugin can be found in Newspaper-tf/plugins folder. Also you can locate in Visual Composer pagebuilder the column for social counter block and remove it if you don’t want ti on the page: http://screencast.com/t/yHnq0d8yhsa
Hope this help.
Thanks!
Hello Gwen,
I’ve tested this template on my side and everything seems to work properly. Please try to disable all the active plugins, clear all cache and install only the plugins that come bundled with our theme and try again.
Hope this helps and let us know how it goes!
Thank you for the message!
I deleted newspaper theme after that I installed new file. Then I get error when i setup demo
Hello,
In order to update your theme you can follow this topic: https://forum.tagdiv.com/how-to-update-the-theme-2/
You will need to update visual composer as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also the social counter for it to work properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
(remove the current one you have active and delete files, and then install it from the theme panel->plugins section: http://screencast.com/t/ASNQo7Vw28)
As for your customization, it depends if customization was made to the theme files or the settings. The theme settings, colors, menus posts and pages are made in the database. The update will not affect this type of customization. If you altered the theme files and have made changes to the php code, then it will get replaced with the update. That is why a back-up is recommended.
Thank you!
Thanks!
I’m not sure why this occurs, but you can try these following methods:
– Switch to a different theme and then reactivate newspaper,
– Clear your cache and disable all plugins (check the panel with no plugin active),
You can also try to reinstall the theme. Make a back-up of your database and also back-up your modifications if you have any and perform a clean install via FTP: https://forum.tagdiv.com/install-via-ftp/
In rare cases files can get corrupted upon install.
If the problem is still there, then it could be a server side issue and you have to contact your hosting provider.
Thank you!
Hey Guys,
SOLUTION: Social Counter Problem Resolved after following these things:
1) Please make sure you have the latest theme version: 6.6.1.
2) Now update the social counter. Remove the current version and install the version of the plugin that comes with the 6.6.1 theme
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3) Now Flush the Cache and See if the FB counter is showing the right number.
If not, clear the History in the Browser. Then RESTART the Computer. And Check the Counter again.
4) If it does not work, remove the Facebook APP ID and Save it again. And Repeat Step 3.
5) Now Add the FB APP ID etc again. And repeat Step 3.
This way, at least mine started working. I hope it helps.
Cheers!!!
Hello vipulparsana,
Please make sure you have these requirements before further investigation is required:
1) Please make sure you have the latest theme version: 6.6.2. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.1 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.
Thank you for the message!
Hi
Please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups in case something goes wrong you can get back at the old install.
Make sure you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to default wp theme.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Let us know how it goes.
Thanks!
So, this how I am going to do:
1. Backup the complete database.
2. Download latest theme file.
3. Deactivate and delete the old file.
4. Install and activate the new theme file.
5. Run the update script to import old settings.
I’m just not sure about the update script, do I have to run before or after deleting the old theme?
And, will this update script include all my settings? Like the fonts, color schemes, sidebars and other stuff?
Hello Ayudaenibiza,
Please ensure that you have the plugin installed correctly and that you have it enabled. I’ve tested on my side and everything seems to work properly. http://screencast.com/t/E59yia1ho4GX – http://screencast.com/t/tqLbaQaM
Hope this helps and let us know how it goes!
Thank you!
Hi @Mucha K
Newspaper 6 is a whole new theme so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.
The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom css will not work with the new version and you will have to adjust or re-add them.
Bottom line is that newspaper 6 is a whole new theme built from scratch.
Hope this helps!
Thank you!
Hi Chris,
RE: “If you’re not interested in comments, likely not good to post on a forum for replies”
I’m not interested in a certain type of comment, as stated ” I’m numb to all the yoast subgurus that say they have it installed and no problems… not interested in those comments.”
Honestly I’m fed up with the slick marketers who are peddling these plugins and filling up the results in Google with positive reviews. It has not been a positive experience for me. Since I started using Yoast (and honestly this template) my income has sank 75%. My traffic has crashed. I refuse to believe it is this template. We have a right to use a nice template (and it is nice looking) and it’s up to Google to keep up with the code of these great new templates. I shouldn’t have to use a crappy Genesis template or whatever, so I’m sticking with Newspaper.
However I’m not so convinced Yoast is a good thing.
There is a pro and con to everything. it drives me crazy.
My site has 60 posts. Al unique hand crafted content. No duplicates. So why do i need the rel canonical tag?
The yoast plugin does not allow removal of the rel canonical tag (Greg’s high performance seo does)
I”m still looking into all of it and will report what I find, but am getting tired of 9 google visitors a day, when I used to have hundreds….
see: https://moz.com/blog/rel-confused-answers-to-your-rel-canonical-questions
“As my catastrophic canonicalization experiment and follow-up experiments showed, Google does honor rel=canonical even on very different pages, in some cases. That doesn’t mean that it’s a good idea. Generally speaking, I think it’s best to reserve rel=canonical for duplicates or very-near duplicates.”
I’m starting to believe the Yoast Seo Plugin is pure evil.
I don’t like the fact of it putting a rel canonical tag in the header for every post/page. Suppose your site is a small site of 60 posts and nothing is duplicated, so why have the rel canonical over used through the site? Read a great article on that. Could be irritating google with rel canonical overuse.
Also I’m not so trusting of the “wal-mart” of plugins. The bigger these companies/gurus get the more we are supposed to trust them? My income has sank since using yoast. I have it configured correctly too. Seen all the youtube videos and tutorials.
Looking into Greg’s High Performance as an alternate. Anyone else have suggestions? And btw, I’m numb to all the yoast subgurus that say they have it installed and no problems… not interested in those comments.
Well, your site is messed up. Nobody here can help you with the back end.
Switch to default twenty-fifteen theme.
Make backup of all your site files via FTP; make backup of dbase via phpmyadmin.
Clear cache; disable cache plugins. Delete cache plugins. Delete any additions to the htaccess file from the caching plugins if yours do that for custom rewrites.
a) disable and remove all plugins except for Visual Composer – a bad, compromised, hacked, broken plugin can break other stuff; rename the plugins folder xplugins to reset for WP
b) install CLEAN version of WP via FTP (delete the wp-admin, wp-includes; all the root WP files except config); upload the new ones from the wordpress.org zip download
c) login to WP; rename plugins folder back to plugins
d) turn on visual composer
e) turn on the TagDiv theme
See where you’re at.
