- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi AnaMaria
Thanks for the answer. Do you mean that installing one of the store templates available in the cloud templates won’t influence the Romanian blog template part, but only the woocommerce part? That was my question…Is that correct?
Roberto Gomes
Hello, thanks for the support!
keeping only tagDivdi plugins active, the search is back visible. I should investigate which plugin conflicts.
I tried to reinstall the tagdiv plugin but with the other active plugins the problem did not resolve.
If you want to take a look at the site you have to access via this temporary url (in fact the site is in development and has not yet replaced the one in production simti.it):
Url: http://www-l0j8h.hosts.cx/wp-admin
User: test
Psw: n5LLgAP8UlbFK$^cuB!ss%^&
Thanks so much, regards
Datt
Hello,
So, I understand you have the last theme version, v11.2 and the last WordPress version, v5.8
Please do the following steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins that you use
6. clear cache (if cache plugin exists)
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please remove the Instagram account and add it again.
Hope that help you!
Thank you!
Hello,
Do you have more websites? Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Hello!
The website can’t be reached.
First of all, please make sure that the plugins and the theme are up to date. Also, check if the required plugins are installed and active.
If you use default templates, please install Standard Pack plugin.
Let me know the results!
Thank you!
Hello,
Please let me know what demo you installed.
It seems that the problem is only on certain demos.
Thank you!
Hi there,
I installed a recently purchased version in a dummy website to test some basic settings. All the changes were taken properly by the template. However, once I logged into the real website, the template is not uploading images such as the logo, and neither saving changes such as fonts and text. I already installed WP from scratch and cleared al the cache in the Opera browser.
Can you advise me what may preventing this customizations to go ahead?
Hi,
I have installed the demo theme, and now I am totally unaware how to get rid of those annoying social icons on mobile view.
London News PRO – demo ID: london_news_pro | install type: no_content
Screenshot: https://prnt.sc/1ijjug5
I Have Installed the Fashion theme for my website. For each category, I would like to install a different categories template. For example, for the Fashion Influencers category, I want to set the categories page to be like the one from Influencer PRO. is there a way to import just the categories page from different site templates?
If yes, kindly tell me how to do it .
if no, what is the easiest way to replicate the various templates.
Dear Team,
I just newly installed newspaper prebuilt website ( default pro theme)theme,
I just trying to use article inline ad, i have created “in- article ” ads unit in adsesnse , and added the code snippet to the theme panel >article in line add box, but no any ads showing in line article,
Kindly advise
**Please note , other adsensense ad units ( created separate ad units for each box)added to theme panel header box,side bar box,article top box working smoothly **,
Hello,
Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
In most cases when you get a similar message “ Error at zones: 6(models): 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not solve the issue, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.
Also, please make a full backup to all files and databases.
Thank you!
Ok, step by step.
1. I installed the Newspaper theme, and chose “Pulses Pro” pre-made website. I activated “Design only”.
2. I chose “Cloud Templates”, then clicked on “Category Template” and edit it with TagDiv Composer.
3. Now the screen changed to the Tagdivie Composer Interface. The main category page is designed like this:
4. Situation: When my category has some sub-categories, there will be a list of sub-categories, right below the category description. Like in this live web link:
https://www.banyantimes.com/section/business/
However, if my category has NO subcategories, there is a menu list of other same-level categories, which I do not like, as in this live web link:
https://www.banyantimes.com/section/sports/
5. Questions: How can I remove the menu in the second case where the category has no sub-categories?
Or, what are other options I can enter for “Categories to show when display as list” in TagDiv Composer?
Hello,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Thank you!
Hello!
Let me explain you which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version: https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it, you will find all the theme demos in the Prebuilt websites and import whatever demo you want.
Thank you!
Hello,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persists, please provide a link to your website to check it.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know the results!
Thank you!
When I press the CSS analyzer my website loads for a short while, than puts up a white screen and than just refreshes the page again, but it never shows a pop up or something to analyze the CSS.
I have tried uninstalling all other plugins but that doesn’t seem to block it.
I am using Chrome.
Anybody has an idea what I’m doing wrong?
Best regards,
Huub
I have installed the opt-in leads builder plugin to try and get leads from the posts including video’s I place.
But the locked content is just the text of the post, not the video itself.
Is there a way to lock the video aswell?
Best regards,
Huub
Hello,
To install the demo, you may need to activate a specific plugin. For example, this demo requires the tagDiv Cloud Library plugin and cannot be installed unless that plugin is active – https://www.screencast.com/t/dAlgY09Q356K
The theme plugins can be installed and activated from here -> https://www.screencast.com/t/DQPrwHGch
Maybe that is why you are seeing disabled demos, but in this case, there should be a tooltip mentioning what plugins it requires
Thank you!
Hello,
Please follow the documentation: https://forum.tagdiv.com/import-export-theme-settings/ ; make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/; and you have the Standard Pack plugin installed and active.
Note: When you try to restore a backup from Theme panel -> Import/Export, please do not press “Reset”.
Thank you!
Hello,
Please let me know what prebuilt website do you have installed, if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
Thank you!
Hello!
Please follow the documentation: https://forum.tagdiv.com/import-export-theme-settings/ ; make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; and you have the Standard Pack plugin installed and active.
Note: When you try to restore a backup from Theme panel -> Import/Export, please do not press “Reset”.
Thank you!
Hello,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persists, please provide a link to your website to check it.
Let me know the results!
Thank you!
Hi JendryDomingo and biraghi,
If you didn’t manage to solved the problem by reinstalling the theme plugins, then please make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel and as many details as you can about the problem, also some screenshots will help.
Thank you!
Hello!
First of all, please make sure that the plugins and the theme are up to date. Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
You should write here this title: https://www.screencast.com/t/Vlpgu4y3Mkyh ; also check the color of the text(title) to be a different color than black or the toggle’s color.
If these not help, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
