- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello,
Using the import/export option from the theme will allow you to import only the theme panel settings, to import the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import, then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png
Also, you have to use a plugin for migrate https://wordpress.org/plugins/duplicator/
Thank you!
Hello,
Now, the mobile version is also displayed on the desktop. This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Thank you!
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.
Thank you!
I am writing to report that the RankMath plugin is no longer functioning properly on my website after updating your theme. I have tried reinstalling the plugin but the issue persists.
The plugin works fine on other themes that have been updated to the latest WordPress version.
Please look into this matter as soon as possible.
Thank you for your prompt attention.
I have one issue with mobile theme . I install and work corectly from mobile , but also and pc user showing mobile version . How can i edit to user from pc showing pc version and mobile user showing mobile version ?
Hello,
I reinstalled plugins, but error is not resolved.
Dashboard Page is’t working and get error:
I’m experiencing the same issue. I attempted deleting and reinstalling the theme, but it didn’t resolve the problem. I suspect there may be an issue with tagDiv license server.
You might want to edit your wp-config file to turn on the debugger built in to wordpress and specify the error log option, then look at the error log that generates.
This info is in the WordPress CODEX
https://codex.wordpress.org/Main_Page
EDIT WP-CONFIG file in root of your WP install—
Find this line near the bottom of the file:
('WP_DEBUG', false);
Replace it with this code snippet with debugging configuration:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );
Hello,
You can use this plugin https://wordpress.org/plugins/aaa-option-optimizer/ to sort and delete the autoloaded options. I see that the limit for the autoloaded options size is 800 KB. Some found a way to increase that limit so the message goes away – https://wordpress.org/support/topic/autoloaded-options-issue-in-site-health/ But it would be best to actually check and maybe reduce the autloaded options. This plugin looks great for that – https://wordpress.org/plugins/aaa-option-optimizer/ If you want I’ll install the plugin and then you can analyze the reports and stop unnecessary options from loading.
Thank you!
Hello,
You have the mobile theme plugin activated; please deactivate it and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
I think that your prebuilt website wasn’t installed completely.
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, do you want to install it with or without content?
Thank you!
After installing a pre-built website on Newspaper (in my case Cosmopolitan Pro), the site does not display as per the demo. Are there extra steps to take when configuring the theme settings? Do you also have to install the cloud templates for the homepage, posts etc? The demo looks completely different and doesn’t incorporate the layout and design I like.
What else do I need to do to get the demo site working and looking like the preview?
I’m running the very latest version of Newspaper, and have tried the cloud templates as well with no luck. Have deleted all posts and pages and have tried removing and reinstalling the pre-built Metropolitan Pro demo, but still doesn’t work.
Any help or advice appreciated as it’s driving me nuts!
Team,
My mobile view site won’t allow anyone to click the top articles – it is like the hyperlink is broken.
I recently attempted to install mobile theme and uninstalled it and my settings are/were messed up.
Can a professional take a look at this and identify the problem for me please
Hello! My WordPress site was running Newspaper 9, and this morning, I downloaded version 12.6.8. It says I’m registered, and I’ve updated the license key in System status using the original purchase code I got when I first bought the theme. When I “reset key,” it says “your theme is not registered.” I then go to “Activate Now” and enter the code again and hit “Activate.” The message I get is “Theme successfully activated. Thank you for buying our product.” I click “OK”. When I go to “Prebuilt Websites,” I get this message “An issue has been encountered while trying to validate your license key.”
Also, when I try to choose a prebuilt website, it takes me to the demo page. I can’t figure out how to actually install the prebuilt website. Help?
Hello!
Uninstall the Mobile theme and AMP plugin.
Thank you!
Hello!
It was affected and double saved: https://app.screencast.com/hqYuyB0c3wf2E
Why have you reverted all that I have done for you?
I’ve set the next prev ajax pagination and applied it to the top https://app.screencast.com/HGAfALGTIhAya of your image because your posts do not have equal titles.
I’ve simply installed again the footer template and set your logo.
Please note that I won’t apply the changes again if you will delete them again.
Thank you!
I have an issue on my planned site cheeselogs.co.uk that I can’t seem to resolve easily regarding the header.
I have installed the header REEL NEWS PRO on the site, it displays fine on desktop but on mobile view there is no white space between the end of the header and the start of the post (as seen on the left).
Using the Inspect function on the website, I can force it on the .tdi_3 tag.
The CSS would be:
@media (max-width: 767px) {
.td-container, .tdc-row, .tdc-row-composer {
width: 100%;
padding-left: 20px;
padding-right: 20px;
padding-block-end: 18%;
}
}
But I can’t seem to make this work on custom code.
Have got myself into a right tizzy with this header … have added custom code to force display of the SVG to none, and have probably added additional unlogical code to try and get it to do what I’m intending.
Some pointers would be appreciated. Thank you!
(For a future update, please consider adding more customisation to the header to make it easier to adapt)
Hello!
This section was built like this because we do not have special shortcodes for faq. You can install another faq section or use an external plugin. Please be aware of a possible plugin conflict.
Thank you!
Hello!
Please try installing another section and then this one again. Otherwise, try dragging and dropping the whole row up.
Thank you!
never mind!! i re-installed the theme and now it works ok. TY
I have deleted the plugin and reinstalled it and now it works. Thanks for your help and interest.
Hello!
Yes. Check this thread and make sure you set up the page in the mobile editor as explained here: https://forum.tagdiv.com/topic/issues-with-buddypress-in-mobile-theme/. We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello!
First of all, try to do these steps as quickly as possible so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(especially the Standard Pack, which should be installed and active if you use default templates). Sometimes, the issue can be caused by a plugin conflict. That’s why, please deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache(also from your browser), and try again.
Thank you!
Hello!
If you install the header, it should appear as you want it to. Please let me know how it looks in your case and how you want to display it on the homepage so that I can help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
I installed the Newspaper theme and uploaded the Corona template as an example. On the homepage, in the blocks section, I noticed that even though I select certain categories, different category names appear instead of the ones I chose. Also, newly added posts aren’t appearing in the selected sections. What could be the reason for this?
1 : https://ibb.co/G2DCJ8w
2 : https://ibb.co/s3pJFBK
3 : https://ibb.co/zHWW36q
