- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hi, I recently installed your theme because of it’s supossed speed in loading. (http://ARRIBAELCAMPO.COM.MX) I have seen fast loading demos, but Upon installing and activating the theme it’self, I am net with the surprise that My site loads too slow (up to 3 minutes) or doesnt load at all.
I have deactivated all plugins to see if there are any differences, but the site still doesnt load. I am only using the pluggins recomended and no others.
¿What am I doing wrong? I realy need my site to work, and it’s why I bought this theme.
Hi,
We have had problems with the WooCommerce plugin for a while now. When installed, for some reason the mobile menu stops working. We have removed all plugins and narrowed it down to the WooCommerce plugin.
Also, the TagDiv composer does not load on our homepage, we were getting a spinning wheel for eternity. We this morning updated the theme to the latest version & now the Composer just leads us toa blank page.
Have posted about these previously, as you may have seen, but gotten 0 reponse.
Help would be much appreciated,
Thanks
Hi,
@dzul The issue in this case after installing the composer was with a plugin. Upon deactivating all plugins except theme plugins there were no more issues. The composer and theme worked properly. You could try the same, to check if this is caused by a plugin. Let us know the results.
Hello Simon,
thanks for the quick reply.
The problem is in categories, not in popular categories.
In a original local installation the same happens when updating theme with DEMO SAY WHAT?
Also the widget title does not use accent mark
https://www.dropbox.com/s/15mr1t6gwtxvv5g/error-cat-2.jpg?dl=0
Thanks 😉
Hello,
These issues were already fixed in version 1.1 Please access your plugins section and check what version of the plugin you are using.
Download the theme again from envato and install the plugin again from the new package.
Thank you!
Hi,
The website loading speed is affected by many factors, like hosting server, plugins, page size etc. There are many guides here in the forum that can be useful in improving website loading speed. Some of them here
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Begin optimizing the website and keep testing, improvements will start to show. Also be sure to check the theme requirements and system status
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks
Hello,
Please check your host and check the error logs. You may have an error on your install causing the high cpu load. Check all the logs and see exactly what takes up the cpu memory. I cannot say for sure why this happens.
Thanks.
I tried installing your theme. Raised the max_capacity and so on. Theme is now have no problem, but seems i cant activate your plugins.
Download failed. cURL error 60: Peer certificate cannot be authenticated with known CA certificates
Any fix to this?
I uninstalled and installed again and still getting same error when using google tool:
https://search.google.com/test/amp?id=Z-WWxzqeaJr7LskCkcIkWw
AJ
OK got the 8.7.2 .zip file, now how can I upgrade my Newspaper 8.7.1 installation?
In the zip file I downloaded there is a 8.7.2 Patch file.
Do I start from this file?
Thanks for your help
I had this first error, make sure you’re on 1.1 of the plugin. You may need to delete it then reinstall and it’ll be the updated version – the plugin updates screen won’t tell you that there’s an update available.
Hi,
You could choose from the many theme demos, each one can be installed and provide a starting point
– https://demo.tagdiv.com/select_demo/select_demo_newspaper
– https://forum.tagdiv.com/installing-demos/
Or you can begin form scratch, use the theme composer and build pages
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Use blocks, grids, full grids etc to build pages how you want
– https://demo.tagdiv.com/newspaper/block-1/
– https://demo.tagdiv.com/newspaper/big-grid-1/
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
Check the Features menu in the live demo for more of the theme options. Let us know if you have more questions.
Thanks
Ok didn’t know that, just installed the plugin (wish I knew that before because it only lets me have a 6 month extension now, I didn’t realise there were updates so frequently).
Indeed, the test shop page is displayed properly from what I can see. The other one with the problems seems to be missing the theme container in the structure. This is the test page and how it it should be
– https://www.screencast.com/t/hT452NweR1e
In the other shop page there are no containers
– https://www.screencast.com/t/bvD7TkBdy
You could try as a first quick step to deactivate all other plugins except theme plugins and default woocommerce, check to see if this has any effect.
If it does not, then something is not functioning properly there. You could try a theme reinstall if possible, by FTP would be most recommended
– https://forum.tagdiv.com/how-to-update-the-theme-2/
That should fix the issue. Let us know.
Seems you just installed the theme and a theme demo. Please note that traffic is required on the website before google will begin serving ads, there are also more requirements
– https://support.google.com/adsense/answer/76228?hl=en
– https://support.google.com/adsense/answer/9724?hl=en
You can find more tips online as to how to proceed with Adsense
– https://www.shoutmeloud.com/how-to-get-google-adsense-approval-new-blog.html
I don’t know why but this problem is also on my demo site, not only on my production site. This happen even with CDN (CloudFlare: Cache+Minify), Cache and all external plugins deactivated and exclusively on the Twitch icon. I’ve also cleared the custom mobile CSS and re-installed the tadDiv mobile plugin.
Anyway, what about the rich snippet problem?
Hello,
Please disable and delete your current version of the amp plugin and download the theme package again from themeforest. Install the amp plugin again from that package you downloaded. There was a faulty version of amp uploaded by mistake but it was corrected soon after.
Thank you!
Hello,
The options are still available. Please make sure you use the latest version of the theme and the theme plugins.
Please use this guide to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
and then deactivate and delete all theme plugins and install them again from the main theme package you download from envato.
Thank you!
1. To use wpdiscuz system you need to install it. For all other questions about wpDiscuz please contact the developer support forum: https://gvectors.com/forum/
Hi!
Thanks for your answer and your hard work. I have 3 questions.
1. What should I to to use wpdiscuz system? Is it already built in? Or should I install wp-discuz? From wpdiscuz homepage I saw a function that lets you log in with other social network accounts. I don’t see the function so I am asking.
2. I am aware that mailchimp is compatible. How can I use it? Should I install it seperately? I did though.
3. When people sign in, does it mean that they sign in with wordpress system? What is the best way the take care of my potential customers?; mailchimp, wordpress sig-in system, buddypress or bb press.
Sorry for many questions. I am just trying to understand the whole system.
Trying to update my Newspaper theme and I keep getting this error. Error happens installing through both the admin and via FTP. Activation of theme causes entire site to crash with this error. Even trying the live preview of theme doesn’t work.
Hello badnursie,
Sorry but your website is almost empty! Do you have added some blocks to it? What exactly you do not make it? Please provide more details about this problem so I will be able to provide a more accurate response. Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results.
Thanks.
Hi,
Be sure to increase the max upload size parameter, this will affect the upload capability of WordPress. The theme file is around 10MB
– https://www.screencast.com/t/CwoHIgHbtM
Upload this file only not the whole theme package. These are the theme install guides
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
The FTP method is the most recommended and also reliable method of installing a theme.
Thanks
Hi,
Similar issues were solved with the solution mentioned in this topic
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
In theory having adequate system status would ensure a proper theme and theme plugins, but certain server configurations and installed WordPress limitations or modifications may cause problems.
Please try the solution and see if it fixes the issue. If it does not, send us an email at contact@tagdiv.com and provide admin login details as well as FTP and cPanel login if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello Arafat,
Here is talking about Seo optimization which is not covered by our support policy, sorry! You should install the Seo Yoast plugin and start to use it and customize it.
Thanks for your understanding!
