- TutorialsSystem status parameters guide
I could not save cloud library (single post template)
I set memory limit 256 and my php version is 7.2
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there please provide some more details.
Let me know how is works!
Thank you!
Also..
I am experiencing an issue that other users have previously reported in that The WP Editor does not start up, it just hangs at startup.
I have increased WP_MEMORY_LIMIT to 256mb.
The php version 7-7.2 is set
But I get an internal server error if I put the following in my .htaccess:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Any suggestions
I am having the same issue on my site (www.traveldew.com). I followed the recommendations suggested here as well as the Yost suggestions with no success. Previously I tried updating the PHP from version 5.6 to version 7.2 and increased the memory limit. I also tried deactivating all but the TagDiv plugins and the issue persists. Could you take a look?
Hello,
These could be symptoms of low memory allocation. Please make sure you increase your WP memory and php version and memory as well.
Please follow this guide https://forum.tagdiv.com/requirements-for-newspaper/ and make sure everything in the system status is green.
Also you could make use of a the following guides:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/
For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Please also test without third party plugins as we have seen significant speed drops with certain plugins.
Thank you!
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please make update to the last version theme, v9.6.1
Thank you!
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Thank you!
Hi @Calin,
I’m sorry that I was not clear, it is not a new post issue, the issue that I am having is that when posts are shared on social media (Facebook, Twitter, etc.) no preview image is displayed. Before contacting you I updated the PHP from version 5.6 to version 7.2 and increased the memory limit. I now have deactivated all but the TagDiv plugins and the issue persists. What should I try next? Thanks for your help.
Hello,
All of a sudden, I’m now not able to open up Cloud Templates, I get the following message:
This page isn’t working [site] is currently unable to handle this request.
HTTP ERROR 500
Server details:
Server software: Apache/2.4.18 (Ubuntu)
WP Memory Limit: 128 MB/request
WP version: 5.1.1
Theme version: 9.6
Tag Div Cloud Library: Version 1.0 BETA | built on 06.03.2019 12:47
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
I’m getting this error after install: Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 79 bytes) in /mydomain.com/html/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 1682
I have adjusted the php.ini on my mediatemple grid server to memory_limit = 99M but has not helped.
Hi,
That error usually happens when there is insufficient memory, we recommend a value of 256M if possible. You can increase it in the wp-config file as mentioned in this guide
– https://tagdiv.com/newspaper-theme-requirements/
Or contact the hosting provider so they can increase it for you if needed.
Also note the code mentioned at the bottom of the guide – http://prntscr.com/na0kd7
That should be entered in the htaccess file, it also solved many similar problems.
If you already checked these, you can send us an email at contact@tagdiv.com and provide us with admin login so we can take a look. Include a link to this topic in the email. Let us know.
Thanks
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please do not post your credentials here on forum.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please make sure that you set the Featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Thank you!
Hello. Please advise on the following items.
1. I cannot install the recommended plugin “WP Super Cache” as it states “Untested with your version of WordPress” (Not available)
2. Under System Status > php.ini configuration; the following are in yellow: max_execution_time and max_input_vars
3. Under System Status > WordPress and plugins; the following are in yellow: WP Memory Limit and Caching plugin
wp-config settings are correct:
define(‘WP_DEBUG’, false);
define(‘WP_MEMORY_LIMIT’, ‘512M’);
Hi,
So the problem is happening only when the tagDiv composer and the other plugin are active at the same time. The multi-purpose plugin is included in the tagDiv composer since quite a while back, so when the tagDiv composer is active the multi-purpose plugin will also be active.
I don’t know why this conflict happens unfortunately. We made no tests with the plugin you are referring to, so I can’t say what is causing the problem.
In some cases having 500 errors was caused by low wp-memory (deactivating plugins worked as it freed up memory), we recommend a value of 256M if possible. If needed try to increase it and activate both plugins again, worth a try.
Thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure there are enough resources as mentioned in the following guide (especially wp-memory)
– https://tagdiv.com/newspaper-theme-requirements/
We recommend a value of 256M for the memory if possible. Check the other parameters as well, because there may be such problems if the server resources are limited or insufficient.
Also we recommend to use newer PHP versions, like 7,7.1 or 7.2.
Thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
This problem in most cases are caused by low wp-memory.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
Thank you
I suppose copied somehow wrong. Tried again did not get the 500 error but still have the same issue.
Php is 7.3 Memory is 256 MB.
Webhosting should be also ok, the most populat in hungary S11 tarhely.
Any idea?
Thanks
Hi,
This problem in most cases are caused by low wp-memory.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
Thank you
