Search Results for 'mobile theme'

Hi,

If you identified that the mobile is the cause in your case, deactivate it until the issue is solved by us and the theme is updated.
As I mentioned above, the settings or modifications you make in the page will be saved regardless of this issue, just that there will not be a success message and the saving animation will keep going.
But for a proper functionality, deactivate the mobile theme for the time being. Sorry again for this inconvenience.

Thanks

@seancturner you do not have any page builder active. Please install the tagdiv composer plugin.

@Rob576 you could have the jetpack mobile theme active. Please disable it.

Thank you!

Hi,

It could be because of the mobile theme plugin. We have identified an issue caused by it when active, the save function in the composer hangs. The settings or content will be saved but there will be no success message.

This is investigated and will be fixed as quickly as possible. Sorry for the inconvenience.

Thanks

Hi,

So while saving the page in the composer the save animation keeps spinning? There is an issue currently with the mobile theme plugin, which causes this to happen.
The content or settings in the page will be saved, but the animation will be unresponsive and there will be no success message.

We try to fix issues that are identified as quickly as possible. We make many tests before releasing updates containing new additions or fixes, but sometimes issues still happen. Sorry for the inconvenience.

Thanks

Hi,

@adamshut Does it happen when you access the page to edit it with the composer, or while saving the page in the composer?
Currently there is an issue when attempting to save in the composer, it is caused by the mobile theme plugin. The issue is investigated and will be fixed.

Also check these topics – https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

If nothing works please send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. We will take a look. Include a link to this topic in the email.

Thanks

They will be doubled if you set the latest posts as featured as well. The top grid will display featured posts, below it there will be latest posts. If the latest are also featured, then they will show up twice.

There are various solutions in the forum, such as setting an offset for the latest section by 3 posts, like you did
– https://forum.tagdiv.com/topic/how-to-set-offset-post-for-latest-post-module-on-mobile-theme-plugin/

I believe this is on our list and the functionality may change in the future, to try and avoid such situations. Sorry for the inconvenience.

Hi,

Did you have disabled from Theme panel from here -> https://www.screencast.com/t/EvONOgrFL? You should activate this option and then, using a bit of CSS code, you can turn off for desktop and turn on only for mobile devices, using the @media queries.

Thanks.

Hi,

@Ginfox Seems there is a problem with the top mobile grid. Do you use the featured category created by the theme, and are there posts in it?
– https://forum.tagdiv.com/featured-posts-2/

If there is no Featured category the grid should not be displayed, but it seems to appear. I have added this on our list and it will be investigated. Sorry for the inconvenience.

In the meantime you could create the Featured category like this
– https://www.screencast.com/t/ybnCHo8yvt0N
Add the post you want in it so they will appear in the mobile grid.

Thanks

Hi,

Sorry for the delayed response, seems the topic was unintentionally overlooked for some reason.

1. There is currently an issue when selecting the latest articles template for pages.
While the latest articles template is applied after being selected and the page published/updated, the settings for it are not displaying.

We are working on a fix for this issue however, it will be provided as soon as possible.

2. Between actual modules displaying posts is not possible by a theme setting. With cloud templates you can place ad boxes around the post loop (above it, next to it, below it)
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– http://prntscr.com/lxs30w
Here you can preview and also edit the cloud category templates
– https://affiliate.tagdiv.com/#/load/Category
Each can be imported (and modified if needed), there is also a blank template in which you can design your own templates.

3. The best way to place and ad below the pagination is to use the post loop elements instead of the latest articles section for the template. It is basically the same thing, but the loop can be positioned wherever in the page content, with other content around it
– https://www.screencast.com/t/5tM3cT3Phg99

4. There was a problem with the theme lazyload in the previous version, it is now fixed however. If you have not already, please update the theme, then clear all caching including browser cache. The problem should be fixed.

5. Usually this kind of issue is caused by caching plugin. I have seen before plugins like total cache creating the problem. We tested the mobile theme with WP Super Cache and it works as intended. But some other caching plugins or settings from them can cause the mobile theme plugin to load for desktop users or various other issues.

Please let us know if you have more questions.
Thanks

Hi,

If you are using mobile theme, then you can not change the layout of the mobile.
You can find this settings on Big Grid Flex to,
https://www.screencast.com/t/YV9wGgrH
But this function is not allow you to set on which device you want to set those color, will be apply to all device.

Thank you.

Hi,

If you have the mobile theme activate please deactivate mobile theme and try again.
Let me know the results.

Thank you.

Hi,

Please make sure that you have the latest theme version.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please add this in your .htaccess
https://www.screencast.com/t/FswObjqqmr7

If there still is a problem, and you are using mobile theme please deactivate it until you make the changes with TD Composer.

Thank you for your understanding.

Hi,

No, for mobile you need to edit this file menu-mobile.php from this path wp-content/themes/Newspaper/parts/menu-mobile.php

And if you are using mobile theme you’ll need to edit menu-mobile.php from this path wp-content/themes/Newspaper/mobile/parts/menu-mobile.php

Thank you.