Search Results for 'mobile'

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Calin
tagDiv Staff

Hi,
I’m glad that you manage to resolve most of the problems.
Most of theme were caused by WordPress update, an the easy way to fix it is to also update the theme to v12.6.2
Now related to “in footer I have option (exit mobile version)” this is related to this option – https://i.imgur.com/Mffm8ep.png that should be disable. Also, the amp views are normally counted separately by the mobile view count (usually are display in google analytics).
I hope this will help you!

Calin
tagDiv Staff

Hi,
First please make sure that you have the last theme version, this will be Newspaper v12.6.2 (backup your website before updating the theme).
The mobile theme should be enabled on multisite, only if this is a multisite – https://i.imgur.com/EIRxcnY.png
Now related to amp, this should be used in specially for posts and rarely on pages, but in special for posts – https://i.imgur.com/R6GhuQd.png
Also, the option to redirect mobile users to amp is at your decision if you want to be on or off -https://i.imgur.com/WqjouBq.png
The rest of settings seems to be ok.
Thank you!

Bettina
tagDiv Staff

Hello!

Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
This issue has been discussed here: https://forum.tagdiv.com/topic/fille-missing-error-in-mobile-theme-while-accessing-the-article/

Thank you!

nexusadmin
Participant
#0

My site displays well on desktop but on mobile it shows “There has been a critical error on this website”. have tried to deactivate AMP but nothing changed. Its been a week now.

cidona
tagDiv Member

I am having the exact same problem. I can’t remove the mobile ad on the top of posts on mobile. It stays no matter what settings I put in place. RVHive.com

Ron
Participant
#0

The site is https://prophecytracker.org/. Recently, on the mobile version of our site our menu being displayed on iPhones is not working properly. Whenever you click on the hamburger icon our mobile menu comes up and all the links work except Headlines. On Android phones, the page comes up but on iPhones, it brings up a blank page. I tried to include screenshots here but I can’t attach them. Please advise what we need to do. We had a old version of the theme (11) and upgraded to latest version 12 and then even trie to roll back to an earlier version of 12 but are having no luck.

Kieran
Participant
#0

Hi, we’ve finished creating our site with Mobile and Desktop pages and on my 34″ monitor, it is pulling through a broken version of the mobile site.

Is there a reason for why this is happening?

Thank you,

https://www.awesomescreenshot.com/image/44200283?key=2355be9be66eb4894ca4b520163e8d07

#0

Hi, how can I set the Big Grid Flex 2 responsive? As you can see from screenshot here: https://prnt.sc/6prr-JgsNmct it cuts posts grids in responsive mobile view.

#0

Hi, is there a way to show the top bar grey color with social logos above header in desktop view (see screenshot https://prnt.sc/nAhrhXOri1qk) even in the mobile view (where I see only the normal mobile menu and not the top bar menu with social logos?)

Southview92
Participant
#0

on my site http://www.in2town.co.uk the menu does not work on mobile device and not sure why. when you press it, nothing happens

nhowarth
tagDiv Member

Same here. Reinstalling mobile plugin cured my problem.

ralphsv
tagDiv Member

Did you update the theme to 12.6.2 ? it’s said it was resolved in that.

I’ve disable mobile theme because of previous error (white screen of death) And I’m still waiting for a stable theme-wordpres core update.

outinjer
Participant
#0

Latest WordPress update says the TagDiv Mobile Theme plug-in is “incompatible.” Please advise when TagDiv has updated the Mobile Theme for compatability with the newest wordpress update. I had to disable the mobile theme plug-in in order for the website to be useable on mobile.

heoid
Participant
#0

Dear TagDiv,
How can I change the Effect when click icon bar menu mobile?
Like Slides in an element from the left instead of default

adrien-manageo
Participant
#0

Hello,

I’m using the Business Pro template, and I wanted to know how to disable the sub-menu.

https://www.actus-ia.fr/

Can you also tell me if you have the mobile version of the menu on your side? I am also encountering an issue with the editing; it is not appearing.

Thanks for your help
Adrien

DeanoAus
tagDiv Member

I solve this problem entirely by going to the standard WordPress plugins menu and uninstalling the mobile theme from there.

Then once it was uninstalled I went to the theme dashboard and re-downloaded the plugin and activated it and that fixed the problem.

DeanoAus
tagDiv Member

Likewise, I had to disable the mobile plugin to restore any functionality, but I’d like to restore it… any updates on this?

myinvestta
Participant
#0

Hello,
Since today morning my mobile site is not working.
The error shows is ,

There has been a critical error on this website.

I am using Newspaper theme since 4 months. Never had this problem.
Previously site was on Contabo VPS servers. Few days ago I migrated it to Bluehost VPS.

The desktop version is working perfectly fine.
Only mobile version is not working.

https://infobuzznews.com/

Tried everything from cache purging to reinstalling from the backup.
But nothing worked.

halloway
tagDiv Member

I did delete the mobile theme and reinstalled it. No errors now.

shivam327
Participant
#0

Recently I have install newspaper mobile plugin and I have enable “SHOW FRONT PAGE GRID” option in my website but this option did not show in my website..
You can see Here settings.. https://yourimageshare.com/ib/tmIBKaP1XG
My website screenshot
https://freeimage.host/i/screenshot-20231110-232125-kiwi-browser.JBruWzX

I want to show like this (this is your demo website mobile version)-
https://yourimageshare.com/ib/KIKtiKNt6G

#0

Hi, in theme panel > social apis > social share > can I show whatsapp and telegram icon only for mobile/responsive?

GusV
Participant
#0

Hello Support Team,

I have tried to add a transparent header logo for mobile view as it has a black background but it keeps showing the same header logo in white background as the PC main page view, also the same for the footer. Please see images. https://rarecoins.news/wp-content/uploads/2023/11/1-3.jpg
https://rarecoins.news/wp-content/uploads/2023/11/2.jpg

Thanks.
Gus

besthomegear
tagDiv Member

Please confirm:
1). Does the AMP plugin work “without” the mobile theme plugin (tagdiv)?
2). What is the recommendation – since mobile does not work with AMP and mobile theme plugins for our website? Will not save, Mobile view is corrupted all pages.
3). What is the recommended setting for the 3 Modal options? my site is defaulted to only the “Disable modal mobile” enabled.

Southview92
tagDiv Member

ok thanks. it has been quite a few days. hoping they can sort it as most of my traffic comes through mobile devices. really dont understand what is going on

azinus
tagDiv Member

UPDATE:
I’d like to add, that I solve kind of problem, but there still problem when I’m on mobile: in footer I have option (exit mobile version) when I exit my post views shows, when I go to mobile version my post views disappear.

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