Search Results for 'mobile'

Hi,
This problem is usually from the cache plugin that doesn’t recognize that there are two themes, one for desktop and one for mobile version (mobile theme plugin).
If you are using the mobile theme plugin, please make sure that you are using a cache that can different the mobile version from desktop version, a tested cache plugin is WP Super cache, here is a guide with the settings that need to be made for this plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this will help you!
Thank you!

Hi radanoid,
I just checked the documentation for the Jetpack for GDPR compliance and it looks that this is set using widgets. Now when you are using the mobile theme plugin, this will not use the widgets, therefore the GDPR will not be display.
If you want you can try a different GDPR plugin -> https://popupsmart.com/blog/best-gdpr-plugins-for-wordpress
Thank you!

Hello Patrick,

To change the background color for the mobile header, please edit, select the viewport on phone and change the background color on the row => https://i.imgur.com/9j1EjbG.png

Thank you!

Hi thumbdevice,
Can you please provide some more details about the problem, some screenshots and a link to your website will help a lot.
Also, the mobile theme plugin will change the website layout and of pages you’ll need to use the mobile editor to create a page content (for homepage will be display some grids and the latest posts).
If you want to use the responsive version, then use the mobile theme only for amp -> https://i.imgur.com/q7j4eAU.png -> https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello @iamratnesh!

Please make sure this page is not built with the TagDiv Composer. In this case, the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Thank you!

Hello @iamratnesh!

You do not need to delete it, because when you use Mobile Theme then the pages will be overwritten by the plugin. In order to use AMP, you should install the Mobile theme and AMP plugin. Please make sure you downloaded the right AMP plugin which is installed and active and you’ve set the option Mobile + AMP. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Hi Stanford Nix, you are not looking in the correct place, you need to do this using an editor (for example plugins editor) or via FTP/cPanel, from your screenshots, I see that you check it in the website source page. That is only to see the code from that page, not to change it. The changes must be done in the theme and plugins files. Also if you didn’t do that before and you do not experience with this is not indicate do do it, because, you can damage the website. Also, when you want to make change sin the theme or plugin require to have some skills and to know what you want to achieve, so you will know what you need to change and how.
In our theme for the mobile version the sing in and join modals are called using js and are call the links ids -> https://i.imgur.com/4Xrda1h.png what you can do is to remove those ids and set instead of id a href with a link to the custom page where you want to redirect for login/join -> https://i.imgur.com/FX8pJyE.png Now this example will work only for the mobile theme plugin. For the responsive version you’ll need to make the changes -> https://i.imgur.com/5qdneqp.png
I hope this will help you!

Hello Nirav Vyas!

When you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
Better deactivate the plugin and see the results.

A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Thank you!

Hello!

Normally, it should apply the mobile view. Please check if this is not the tablet view and you can resize the view because the settings are responsive which means the values will be applied on that viewport only. Please note that you need to check every page to make sure they are responsive.

Thank you!

Hello @samham!

If it’s enabled the Sign in / Join link shows up in the top menu and mobile menu.
If you use a cloud template, then you can delete the top bar from desktop like this: https://www.screencast.com/t/JombsN0wAIp

Hope that helps you!

Thank you!

Hi OTsupport,
I just checked your website and this is look norm ale. For the mobile version it is used the responsive version of the website -> https://i.imgur.com/TQk6KAg.png. It was not suppose to be like that?
Maybe you enabled the mobile theme plugin, only then the mobile layout is changed and it is displaying only posts.
Thank you!

Hello @tdaplyn!

On the mobile viewport you can change the values from 40%-60% to 100%. This should be a responsive setting. Please try and let me know the results!

Thank you!

Hello @positivenewsfoundation!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/mobile-theme-is-showing-op-desktop/

Thank you!